Brett in service and Brittany and Melissa in the body shop were were wonderful
I was completely satisfied, great job!!
Communication was great and was very pleased that my vehicle was completed before expected
If I were paying for the repairs I would be quite satisfied
Everyone was extremely helpful and polite.
I'm grafeful that the seat belt was replaced, that was very nice of you all! The body work was excellent.
Friendly, professional, and enjoyable.
I would take my vehicles no were else.
Brittany was very helpful and kept me updated.
Car was taken care of in a timely manner.
My issue is that I was told right side back tail light cover was removed so my vehicle could be painted. As driving home I noticed that right back tail light was out. I was told it was the bulb. So removed panel from inside vehichle to check light and the wiring to back right tail light was completely disconnected and wires exposed looking as if it was patched up. I need to bring car in first thing in morning on Dec. 2. My back right tail light was working just fine until now. I need it fixed. I’m not happy with whatever happened to that right back tail light and should have been told. My husband & I own another Scion Xb so could see exactly how should be wired so not touching until body shop repairs it.
Brittany the employee that helped me with my car was very helpful informative and prompt! Excellent customer service!
They were quick, friendly, and did an amazing job on my truck. I couldn't be happier!
Brittany made the experience wonderful. Second time that we have worked with her and she makes a refreshing difference. Quality workmanship, nice finish.
The body work was great. People were very nice. However, I was told that the under hood motor/parts would be checked out to make sure nothing was knocked loose or damaged. My truck was towed there because it would not start. (It was turning over and revving up hard and then would die) However, when the truck got there it was starting again. When I received a call to pick up my truck I asked if under the hood was checked and was told "I'm sure it was and you can talk about that when you get here. When I got there I was told it was not checked, but since it is running just take it and if it stops again bring it back in.
Brittany was very friendly and professional during the repair process. Kept me updated daily on the progress of the repair. Very pleased.
We love getting text updates. We also love that we don't have to deal with an adjuster. The service is top notch. Everyone know what they are doing and that is really appreciated.
Brittany did an excellent job of keeping me
Informed and the job was done well in a timely manner.
I am satisfied with the body work on my vehicle, but am not happy with the fact that I took my vehicle to the dealership and they couldn't guarantee that they solved the problem my truck has been experiencing
Excellent Job by your whole staff !! Brittney was awesome !!
This was the first time I have used the body shop part of ford and rental but I had a great experience. I could not have asked for better service from the body shop or the rental. The work was done quick and they kept me well informed on the status of my truck. When I called I was treated w respect. I would highly recommend yalls services to any family or friend. Thank you for such great service.