Amazing customer service. Staff is helpful and extremely professional
All personnel was very friendly and professional
Excellent service and communication. I will definitely recommend Fix Auto to anyone who needs work done.
I will recommend you to all who need repair
Fantastic job! Everyone so helpful and informative. I would come back here for repairs
I was very frustrated with the lack of communication. I got several automated text messages the first week my car was in the garage, and every single one, and my original paperwork, all said my car would be ready on Wednesday. Then I got a voicemail on Tuesday saying my car is almost ready. So I assumed it would be done by Wednesday. I did not hear anything on Wednesday. Then Thursday morning, I got another text message saying you’ll be ready by the end of the day Thursday. When I still had not received confirmation of that, I called at the end of the day Thursday, and they told me it was not ready yet and will be ready Friday morning. Then, I got an automatic text message on Friday morning saying it would be ready at 3 o’clock on Friday. I have not heard from them, so when I called them, they said it would be ready in about an hour. This is unacceptable. If a car is going to be a day or two days late, that is understandable, but I should not just be waiting around until I hear that it’s done. I should be told if it is going to be later than estimated.
Excellent and timely service. Kind and polite personnel very helpful andf took their time to explain whole process. Highly recommend Fix Auto.
Easy. Quick. Friendly. Awesome job. Very happy with service
Vehicle Make : Mercedes Benz
Fast friendly and efficient. I would recommend it to anyone.
Extremely friendly, courteous staff. Will recommend to my friends and family for any repairs they might need.
Dr. Sunil Jayasinghe
I got my car back today and found two problems that are unrelated to the damage that Fix Auto repaired. First, my signal lights are not working. Second, I found a broken piece of plastic on my back seat. Turns out that it's a cover of the driver seat adjustment rail.
Fantastic service!! And Eva is a gem!
My car was fixed but the communication between the shop and I wasn’t good. They were updating me incorrectly and not telling me anything about the status of my car. Front desk receptionist was not friendly and very unhelpful. And an employee and I got into a verbal altercation over the phone. I was trying to express my frustration about an incorrect update and how my car wasn’t ready even though they had told me it was. I was being interrupted the entire time and I felt like they were taking advantage of me and belittling me. I hope I never have to come back and would never recommend this place. The only positive aspect of this shop was the parts manager who was very kind to me the day I picked up my car He was awesome everything else sucked.
I am satisfied with the service, finish is very good
They really live up to a standard that no other body shop I know . Thank you so much again ..
Customer service is always great.
Unprofessional. Car not ready when. They said it would be ready. Washer pump and reservoir replaced but didnt add fluid. Not spelling my name clrrectly? What do you guys do right. Cheryl not cherly Denise
Right front side blinker is not working
Excellent job on the repair! However I did not get an estimate on the repair before the job was done!