Satisfied with the repair. Great customer service. Car does have a strong odor of paint thinner that is not dissipating.
The work was great but I wasn't happy with the customer service. When I took it a couple of months back I was contacted and notified of the ready date. I had to call the office in order to find out when my car was going to be ready. I called the day it was supposed to be ready only to find out it wasn't ready. I don't mind about the length of time it was there, I just would have liked to have been told. Also the business number provided by Google is incorrect.
Vehicle Make : Volkswagen
Great team and customer service. I've never trusted a mechanic more. The right hands to handle my car.
It was awesome!
Thank you guys !!
They p/u my vehicle the same day, I called my insurance, & put my claim in. Bernadette wss very helpful well my car was @ Fix Auto Wittier.
I was surprised at how quickly the job was completed! In under 24 hours. Done in an extremely professional manner. They let me know that they stand on their word and if I should encounter any problems to be sure to let them know. They'll fix it! The have a very friendly staff. No wonder my Insurance recommends them! I also recommend them! Thank you Fix Auto!
The staff was absolutely amazing!!!
They did an amazing job. I was satisfied with they're quick service, my car was ready in 2 days time and looks great, like nothing ever happened. I was happy that the car was ready at the delivery time they had promised.
You Guys Did A Really Great Job Even Cleaned My Car And Detailed Fast Service and Very Nice People !!!
Very professional. I love the car was returned completely clean
I have nothing but praise for this business. Bernadette was so hospitable and and helpful. They clearly aim to please. Even the "thank you" cookie was delicious. I will definitely return for future repair!
You guys always notified me by emails keeping me updated. I really appreciated it.
Everyone was so helpful and professional. They answered any questions and concerns I had with my car and the repair process. I was really satisfied with the job done on my car and how quick everything was done while still maintaining the quality of the work at high standards. I also want to thank Ray and Bernadette for being so helpful with everything.
This is the third car we've had repaired at Fix Auto. Your team did a fantastic job in all of our vehicles. All of the people I've interacted with are very helpful and courteous. I would definitely recommend Fix Auto to people looking for a repair shop.
Thank you for taking care of connecting me with my car rental! I appreciate all the assistance I received. Bernadette was great! And when I picked up my car today it was spotless like new. Super happy!
You guys did a good job on my car. Bernadette is awesome, great customer service from her.
Polite staff, convenient rental car pick up/ drop off, text and telephone updates and fast service. I will use Fix Auto again and recommend to family and friends.
Very friendly staff! Great customer service.
Excellent follow up and customer service....
You guys are awesome ! Great service! Get repair work ! Thank you for everything.
This is my second time using your services and again you came through. I wanted to acknowledge Bernadette who is always on top of things and helpful from getting me in and out quick to handling rental arrangements. Thank you!
My car had flecks of orange in the paint, very noticeable. My car is black so I thought it was over spray. I was told that that's the correct color by I disagree.
Very professional people, very satisfied with the work that was done
They are so awesome and professional.
Was very impressed by both the service and the craftsmanship.
The boss came out and helped with things and was very helpful and I also want to say that Bernadette was great with everything in helping me with paperwork and any questions I had
Excellent customer service, very knowledgeable, caring. I appreciate the help. Bernadete Thank You very much for everything.
My car looks great! U went above and over what expected! I am thrilled with the result! Thank you so much. I wish the completion date had been more accurate though.
The service exceeded my expectations. Cheers to everyone at Fix Auto Whittier.
I was very impressed by the following:
 Most importantly, the car was ready when you said it would be. You gave me a window, and then finished it in the fastest time possible.
 Regular communication about the status of the car.
 Arranging for Enterprise to give me a ride to the rental car agency. (I didn't realize that Enterprise would do that.)
 High quality of the work done. The new door looks better than the rest of my car (even though it matches perfectly).
 Being careful to repeatedly remind me that I would need to pay the deductible, so that there weren't any surprises when I picked up the car.
You guys are super efficient. Great work!
The team at Fix Auto is awesome. They are easy to work with and Greg and Lisa make it so much easier.
Great service great work and great place for my car repairs.
Bernadette did a great job keeping me updated with the repairs on my vehicle. I was happy to see my car was thoroughly cleaned when I came to pick it up. Great job guys. The work looks great too.
I week ahead of schedule. Thanks so much.
Very thankful for the speed of the service, the thoroughness of the job, and the extra services, such as cleaning the inside of my car.
Our vehicle looks like it was never in an accident! Thank you very much. Awesome job
Communication through the whole process was excellent. As well as the customer care. Thank you
Great people and car looks like new.
Excellent service and body work. On my Mercedes. Clk. 350. Cabriolet
Everyone was wonderful ! Excellent customer service !I would definitely recommend them to a friend ! Also they did an outstanding job on washing my car ! The inside has never looked so clean, not even from paying at an actual car wash !Thank you for making my experience a happy one ! :)
Fix Auto does an excellent job repairing the car. Very friendly customer service.
Mara Carmen Patricia Huerta
The two people I dealt with receptionist Bernadette and the estimator Ray were both very professional and made my experience with Fix outstanding.
Job always well done. Bernadette is the best. Beautiful lady. The work the guys always do is absolutely the best. Trust I wouldn't go anywhere else. Thank you so much. The Castros
Fast easy to work with. My car is perfect
I dropped of Monday. Was supposed to be ready Tuesday. Did not hear anything by end of day. When I called was told part came in 1 hour before & would be ready Wed. I would have liked preferred to have my car Mon & bring in when part was in. Other than that experience was terrific.
Thank you for the excellent customer service!
On time as promised. I am a long time customer and I have been happy with the service on all my cars. Courteous service and my car was clean as expected. Thanks!
Thx for doing a great paint job. Also thank you for doing my second bumper too.
Very professional honest friendly funny and respectful. You can see that their customers come first
Really appreciated the pop that you guys were able to get my car done so quickly. You guys are awesome!
Great service. Car was done way faster than anticipated and it looks better than it did originally!
Fix auto has excellent customer service
Bernadette was awesome. It was a rough experience due to the Dodge dealer but she was always helpful and apologetic. If had not been for her this experience woul have been much worse.
Every one was really nice
I was delighted to find you lobby and offices so beat and clean. Your staff was very friendly. And the work completed was fantastic and timely. Thank you.
They were very helpful and did a great job. Especially betnadette
Attentive and responsive. Solved issues immediately.
Thanks so much 4 my car repairs. Thanks 2 manager n the whole crew @ FixAuto n especially Bernadette 4 her professional customer service 2 me 4 the 2nd tyme. eye will definitely b back if eye hv 2.
Very professional job well done 100% Satisfied with your work. ...thank you for all your hard work to keep your customers satisfied ????
Got my car done b-4 the due date very good work!!!!!!
I went to your establiment on a Saturday you were closed nevertheless a gray head gentleman came from the back and explained to me you were closed on Saturday, he didnt look from afar and continue working he acknowledge me...and I Thank you.
Returned Monday inwhich was a holiday I was greeted by a nice young lady behind the desk and was referred to a young lady with pin and pad in hand who came out cheerfully and did a check list of damages. Once car was there I began receiving updates via tex daily inwhich is a good idea limit calls to the office.
After arriving to pick up vehicle again greeted by young lady who remembered my name in which means (paying attention ) and made it that more comfortable I was then greeted by a gentleman who took me back outside to explain what was done to my car...
You talking about impressed YES!!!
they had done an AWESOME job on my vehicle.
If I had to rate 1-10 most definitely a 10..
Thank you Fix Auto Job well done...
Very nice and polite keep me updated .
No complaints. Very professional, polite and quick. Thank you very much.
Very pleasant and seamless experience. Was so impressed with the quick fix, and the great job! Everyone was so nice and made sure I understood everything that I was signing and agreeing to.
From the great customer service to how fast the repairs on my vehicle were completed, I'm proud to say that I am completely satisfied and will recommend Fix auto to family and friends. The staff was Awsome, and a special thanks to the rest of the staff behind the scenes who do the real magic.
Vehicle Make : Mitsubishi
Delay in repair created a 500 expense with rental
The Delay was more than 10 days
I asked several times if the burnt out passenger dome light
Was repaired and received assurances that it was fixed
It was not fixed
I now question the rest of the work...time will tell
When the car does not make a grinding noise while turning, then I will be satisfied. People were pleasant but the main objective is to restore the car to its original condition. Thank you for asking.
Very impressed with the thoroughness, professionalism and customer care. The exterior detailing and interior detailing was unexpected and a very pleasant suprise. The staff was very responsive to my inquiries and kept me completely informed the whole time. I would use their services again and will recommend them. Good job.
Everything is great! Communication, work and time frame. Great!!
Was a easy, worry free experience. The staff are friendly and helpful!
Excellent customer service. Friendly environment. Excellent job and done in a reasonable time frame. I will be recommending Fix Auto to people.
I was very satisfied with the repairs. All of your team are very nice and professional. Thank you
Very friendly service and made the process as simple as possible. I would recommend to a friend.
Your company is so courteous, completes work much faster than the companies my family and friends have used. Our receptionist is so comforting and really observant. I will refer your company to all my family and friends. Thank you so much for your prompt service.
Yes satisfied. Well taken cared of n will recommend
Did a great job repairing my car. I was very satisfied with the repairs and with the friendly service by everybody.
I have found a couple of details that need attention but I feel they will be handled in the same professional manner as the rest of the repairs.
Thank you fix auto for such a beautiful job on my car I couldn't be more happy with you and all your crew
The work and people are so great to deal with.they let u know what is happening and when.paint work looked better then factory.very impressed
Ray and Bernadette were great. Will recommend
The work was at my liking
Car came out looking like new! And took care of other minor details, i appreciate that
Love the text info about the progress. Glad it was repaired fast.
First and foremost Bernadette from beginning to end was very professional and pleasant she helped me out immediately and did not skip a beat. Ray whom as mellow as he is was very humble and helpful explaining the process as we look at my car. Now the techs behind the scenes my hat goes off to you guys or gals my car looks great. Thank You!!!
Everyone was nice and ready to do anything to make sure I was satisfied.
Thank you for making my car look like new again.
Friendly staff, very professional .
Beautiful work, very professional, frequent updates on how my car was coming , happy all the way around. I would recommend them to anybody,outstanding, five stars! My car looks great !!
Great customer service and excellent repairs completed.
The team there did a great Job! My car looks great after the repair.
Thank you for repairing and returning my vehicle to me as quickly as you did. I am more than satisfied with the repairs Fix Auto Whittier made to my car. I appreciate your efforts to keep your customers happy and will be sure to recommend your services to family and friends.
Honest explanation of the repair procedure was appreciated.
We appreciate a job well done and all of the updates.
The repair looks fine and everyone was professional and curteous.
Good work done in a sort time very professional
They had outstanding service,very helpful. I would highly recommend to friends and family.
I was pleased with the quality of work done and in the timely manner in which my car was fixed...
The quality of the repair was exceptional. My car looks better than it did prior to my accident. Thank you.
Very nice job fixing my truck. Work was done fast and quality of the work looks good. Thank you
Good service and delivered as promised.
The staff were courteous & made me feel comfortable while repairing my vehicle.
You guys have amazing customer service and do excellent work. You attention to detail is also greatly appreciated. Thank you.
Thank you all so much for the great repair job and friendliness. It was a pleasure to meet Ray and the lovely Bernadette as well!
Vehicle Make : Volkswagen
Thank you so much for a job well done. You surpassed my expectations.
Thank you for an excellent job and thank you for keeping me updated while my car was being worked on! Greatly appreciated! Nadine
Bernadette at the front desk was amazing! She was always very professional. I hope i never have car trouble but if i do i will bring my car here.
Great customer service. Will definitely refer you to friends and family
I got GREAT customer service. The car was well taken care of and looks like nothing ever happened.
I'm very satisfied with their customer service. Bernadette Buscemi was very helpful,proffesional,and sweet to my kids while we waited for our car at the front office.I would definitely reccomend Fix Auto to friends and family.Thank you so much Fix Auto Whittier!
Everything went well. Thank you.
I'm completely satisfied with the service.this was my second visit to them and both times I had a great experience with them I will recommend fix out on to anybody that needs their car repaired. I cannot believe they washed and vacuumed my car better than a car wash and does. I've been working with Oscar great customer service he provided he should be recognized for the excellent service he providesthanks again for the excellent service
I want to thank you for the repairs on my car it looks better than new I will refer other people to you thank you again for your service.
Fix Auto Whittier has the most excellent team of very polite, efficient, professional people. The work that was done on my car was fantastic! It's like nothing ever happened to it except for that it's quite a bit cleaner looking now. I must say that Bernadette was one of the best, if not the best person I have ever dealt with as a customer. I couldn't be more satisfied! Thank you Fix Auto Whittier!
Will recommend your services to others
Service was excellent! Made me feel very comfortable in a very stressful situation.
Vehicle Make : Mitsubishi
Oscar was very considerate of my time and took care of my car in less than an hour.
I'm satisfied, I did find 1 flaw on my trunk lid that wasn't there before. But the staff were wonderful, especially Bernadette
Excellent customer service. Greg was very approachable.
Great job! Fast and on time and looks great.
The work done was perfect and timely. Bernadette was professional and friendly. The car was washed, a nice surprise.I would go there again and will recommend Fix It Whittier to others.
We were very happy with the service and performance. Every one was very professional.
I was very happy with results and my overall experience was positive, thank you.
Thank you so much and the car was spotless and the service was fast
Bernadette was always friendly and courteous. The office and service bay are clean and professional, and the overall experience was excellent.
Completion date came my car has a noise new car 6000 miles not happy I have to take it back ,I have no car to get arround
Great customer service and communication. I know ya'll aren't a preferred Mercury repair shop but, YUU SHOULD BE! I had an issue regarding the deductabke and Bernadette called Mercury and resolved issue in short order. Thanks for everything.
This was the best experience I have had car with car repair
All repair work was great. Looks as good as new.
Loved how amazingly nice and friendly everyone is!
Liked the updates and the results looks great and will be really happy when the headlight on B/O comes in thanks for the quick work on it also everyone I made contact with where very pleasent to work with
I am very satisfied with the work done on my car. It is clean inside and out! My car has been completely restored to its original condition and looks better than ever. Great service and quality work. Thanks!
I live out of state and Fix Auto made the process extremely easy. The staff was very accommodating and proffesional.
Very friendly, excellent service. They stayed late so that I could pick up my car after work. I would absolutely use Fix Auto again. Thank you, my car looks amazing!
I have trusted them for years
Great service and updates.
You guys are great! Thanks so much! I really appreciate the speedy service!
Please keep up your friendly and professional service.
I am very satisfied with the work done, the price and the way I was treated.
Excellent service. Especially like the text updates
Thank you Fix Auto for making it easy to understand the process of getting my car fix. From the time I went for questions to the time I actually left my car, all the staff I came in contact were very helpful.
Great job and timeliness.
I loved the way my truck was fixed washed and cleaned.
Great service, my truck looks like new
All good, you kept me informed finished quickly. A real pleasant experience to an old guy used to being hustled by auto shops .. Thank you
Great work in a quick time!!! Nice office personnel, treated me well. That's very important as a customer. I recommend to others. Bringing my other vehicle for paint job!!!
Did what you said you would do, professional
Excellent updates and communication. Great end results. Bernadette is great at what she does. Thanks.
Trust Ralph and Sam of Whittiet Fix Auto!!! We use them exclusively and have referred them to many friends.
Everyone was professional and friendly. Excellent service and the work on my car was absolutely beautiful. Couldn't be more pleased, and I will be recommending them to friends.
Great experience as always! Quality workmanship and friendly atmosphere! Will always trust your abilities!
I was completely satisfied with my car! I really appreciate all of Bernadette's help with the process of repairing my car along with helping me find a rental. Thanks again Fix Auto! -Vanessa
Fix Auto is my favorite auto body shop! Thank you for taking such good care of my car and found a small job when you are so busy! I really appreciate all of you there at Fix Auto Whittier!
The staff are very helpful & professional.
I am completely pleased with the repairs and with Ralph, who provided the technical support to have the job done in an economic manner.
You did a great job,a very friendly team avery body was so friendly and profecional. Thanks for the great and fast work.
Everyone was so helpful and professional.
I really appreciated the excellence in customer service. All staff really were helpful and make me feel my car was in good hands. All staff went the extra mile in making sure my car was well taken car of and all the issues from accident were taken care of. I definitely would recommend Fix IT Auto to everyone and let's just hope my car continues to work well (I was reassured with 100% warranty which makes me very pleased!)
Everyone was very nice and great service great job . Would recommend to other people.
Very nice, good customer service. So appreciated the tex updates. Thank you :))
Thank you for the great and timely service! Any further auto work that I will need I def will come back to you guys!
Very well satisfied and would recommend to friends.
Great service. Professional and just a perfect job. I have reffered someone to you.
The front desk receptionist was always very pleasant and showed great customer service skills. Ralph also was extremely accommodating, efficient, and always genuine. The customers are treated very well!
I can't say enough about this location. The service aaa quick professional Completely hassle free. I would highly recommend this shop for all your unfortunate situations.
Was very pleased with the service and repair of our vehicle! The staff was very professional and courteous ! Thank you for repairing it on such s timely manner. The car was returned to repaired and extremely well cleaned inside and out!!!!
Great service all around great workmanship and awesome communication with the customer
I am so extremely happy with my experience. the constant updates about my vehicle repair were so nice and my trick looks as good as new. I won't go to any other body shop ever again. thank you for the amazingly easy and pleasant experience.
very helpful courteous did a great job thank you
We want to thank you so much for taking care of our car. The job was done in a timely manner and it looks amaising! As if was never damaged.
Thank you for your professionalism and punctuality returning the car to us.
Exceptional customer service, greatly appreciated the text updates and my car looks new again. thank you
Thank you for keeping me up to date with my car. Your customer service was wonderful
Great service !!! Keep you updated on your car and friendly front desk I believe her name was Ashley I'm glad I came to fix it auto and will Definitely Recommend this place
I love FIX AUTO. You guys rock!! My car looks brand new again!!
Love that they are extremely friendly and have done great work for me in the past but hope to never have a need to go back. They are excellent
The car runs great. It looked like new (: I appreciate Sam taking the time to meet with me after closing time so I can pick up my car. I will definetly recommend ur colision center to others. Thank u again team on a great job & excellent turn around time (:
Hood used in repair the car is the wrong one.
The hood used is for a park ave sedan
and should have been for the park ave ultra.
The Whittier shop said they would rectify the
Thanks, Albert A
I really liked the email notifications that you sent out. Thank you so much for taking care of my car. I really appreciate the quality of work. Whenever I need repairs I know that I can trust fix auto to do an excellent job.
I was impressed with how quickly my car was repaired and also by how friendly the staff was.