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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 83%
4 star 62 reviews 10%
3 star 13 reviews 2%
2 star 19 reviews 3%
1 star 17 reviews 3%
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(All Vehicle Makes)
James W.
Vehicle Make : BMW
4 out of 5
2/22/2019
Excellent work. But i think you could do a better job recommending and slightly discounting any additional out of pocket work. If someone's car is already there, and needs some work, why let it go for an extra $100? Thanks for the current work. Very well done.
David R.
Vehicle Make : Toyota
5 out of 5
2/20/2019
It drives like it did when it was new!
Mary F.
Vehicle Make : Hyundai
4 out of 5
2/15/2019
My car was cleaner than I expected the small scratches in my car were completely repaired I’m very impressed with the work put into fixing my car.
Robert N.
Vehicle Make : Acura
4 out of 5
2/14/2019
I didn’t know what to expect when I left my car in Bob’s Automotives hands. When I got my car back she looked fresh off the lot. Would recommend their services.
Mark B.
Vehicle Make : Chrysler
5 out of 5
2/14/2019
Your staff are exceptional! Everyone is super friendly and accommodating. I feel like they went above and beyond to help me. Plus my car looks fantastic! Great job! I am definitely recommending Bob's to everyone. Thank you all so much!
**** L.
Vehicle Make : GMC
5 out of 5
2/13/2019
Friendly, attentive, and quick. Would recommend to family friends and anyone that needs work done.
Pamala M.
Vehicle Make : Mercedes Benz
5 out of 5
2/9/2019
They were very efficient and quick. I was very pleased.
Chris V.
Vehicle Make : Honda
4 out of 5
2/8/2019
Went to Chesapeake Automotive first. They did a horrible job and asked for another appraiser and body shop. Bobs Automotive was great from start to finish. Everything I found unprofessional at my first experience was just the opposite here at Bobs. Thank you for doing the job RIGHT
Susan L.
Vehicle Make : Toyota
1 out of 5
2/8/2019
They missed a ding in the rear passenger back fender that I specifically asked to be fixed. Otherwise I am happy with the work done.
Richard M.
Vehicle Make : Chevrolet
5 out of 5
2/7/2019
The whole crew was fast and very professional
Frederic M.
Vehicle Make : Jeep
5 out of 5
2/7/2019
Excellent customer service and great body work!
Courtney H.
Vehicle Make : Nissan
5 out of 5
2/7/2019
Awesome service!! Couldnt have asked for nicer and more competent persons
Mason L.
Vehicle Make : Nissan
5 out of 5
2/6/2019
First time customer. Every one was extremely professional and transparent throughout the process. Highly recommend.
Chila H.
Vehicle Make : Lexus
5 out of 5
2/5/2019
I appreciated the text updates about the car. Really felt like I was constantly in the know of what was going on. When picking up the car everything was fast and easy. I appreciated that the car was clean and you could tell that everyone did a good job with getting everything done in a timely fashion. Thanks team!
Derrell J.
Vehicle Make : Honda
5 out of 5
2/5/2019
This whole process was seamless Every person that I can count it was very helpful.And my car looks beautiful.
Harry C.
Vehicle Make : Nissan
4 out of 5
2/5/2019
Although it took a day longer I was very pleased with the results. The delay was an assembly issue that the tech team wanted to make sure they got 100% correct before releasing the car back to me. The small delay was well worth the wait. Absolutely perfect work!!!!!
Tonette P.
Vehicle Make : Nissan
5 out of 5
2/2/2019
The experience with Bob Automobile was very great. Everyone was very friendly and helpful. I love the work that was done and the timely manner in which it was done. I would recommend Bob Automotive to anyone. Thanks to all of you.
Todd G.
Vehicle Make : Toyota
4 out of 5
2/2/2019
????
Jessica P.
Vehicle Make : Toyota
5 out of 5
2/2/2019
They were great. Even when I didn’t think my deductible was right they handled it with my insurance. They were wonderful totally recommend!
Christine O.
Vehicle Make : Jeep
5 out of 5
2/1/2019
Everyone was extremely helpful and made the whole experience much easier. My car was in for repairs due to someone hitting me and their insurance was handling the repairs. Bob's made everything a little less painful. My car was in and out in two days, exactly as they estimated. Thanks, Bob's!

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