Vehicle Make : Mitsubishi
The guys took really good care of me and my car from the time I showed up. The girl Lucy at the front desk could use some more training but was very pleasant.
Work was completed on time and for amount quoted. I would recommend Bobs Automotive in Curtis Bay.
Thank you for your excellent service. I was very satisfied
Staff was very friendly! My car looks and feels great!
Your text messages didn't coincide with body shop. Given two different completion dates, wasted money on gas for rental truck
Thank you, my car is driving wonderfully. Great job!
The repair work was impeccably complete! My bumper looks better than it did when I first brought my Mercedes! THANK YOU SO MUCH!
Very very happy love it couldn't wait to get my kia back and what a awesome job and fast. I will be sending customers your way. Thank you for getting my baby back. It might not be much but it's mine I love my Kia and my goodness thanks for getting it back to me way before the time due.looking brand new:) AWESOME NEED I SAY MORE
Bobs did a great job with my car the paint matches perfect this is the second time I took my car there to get work done and was satisfied with the outcome both times
I will recommend bob automotive to everybody very professional people.keep up the good work.
Bobs dose great work I took my car there and was a little worried about the paint matching but when I pick my car up it matched perfect thanks to all the staff at Bobs automotive
Overall service was outstanding.. I would recommend Bob's Automotive to family and friends
Missing a knife that was in the car. Otherwise very happy with the work at this time.
I would definitely recommend!
Great customer service!! Timing was great with clen and efficient work.. Thank you..
Very professional and very personable.
I'm very thankful for the quick and speedy service but was devastated when my car didn't start an hour after spending 800 getting it fixed. We are a growing military family really struggling to make ends meet and don't know what we're going to do.
Vicky and Paul Jr both provided great customer service and did a great job...
It seems to be a hassle if you want to speak with the mechanic that worked on your vehicle. The lady at the front desk needs to not complain in front of customer. We will not be coming back to your location.
As far as repairs it is to early to give comments.
Very satisfied with the mechanic and the way he treated me I will take my truck to him every time , ;)
Everyone at Bobs were spot on from the owner on down keeping us updated and informed. Ms Sandy was always there for me and my 88 year old parents super company would recommend this company to others
Thanks for the great and Timely device and a bueatiful job
Bob **** Jr caretaker
Contacting people faster about delays
I like that the representative took the time to explain in detail what repairs was done on my car. And I like that I was getting text messages updating on the progress of my car. The time giving for completion was prompt. I will be going back for any services needed on my car
Service was completed in good time. I was came up to date on process. Everyone was very professional and friendly.
The service, care and attention I was given nade me feel like I was the only customer you were servicing. The detail I was given between my gieco adjuster and the Bob's servicemember was very professional. Even the mechanics were very nice. For example, I went to pick my vehicle up and went to the wrong building (the garage area) and it was emty..because they were working on cars. I finally saw a mechanic and he ask culd he help me. I was very professional and kind, he shook my hand and directed me toward my car. The whole experience was a delight. Thanks Bobs....do u have coupons?....lol
Airbag light came right back on
The door lock switches at the drivers seat are not working.
I did not have this issue before I brought the car in for repairs.
This is the only thing I was able to check
At this time due to the snow.
I really like bobs automotive. They are always nice. I trust them with my vehicle. I will recommend them to my friends.
I will bring my car to Bob's Auto for any repair needs, everyone is very friendly and they treat u kindly, u never have to wait they always help u right away, I love them.
I am very pleased with the work done on my van. They were always really nice and kept me informed on what was going on. I will surely recommend bobs automotive to anyone for car repairs. Thank you very much and God bless.
Bob's automotive service was top notch. They were very informative, courteous and respectful. Their towing service was quick, fast and on time. Overall, they took care of my vehicles needs in an expedient fashion. One more thing that I was very, very pleased with. They kept me up-to-date, every step of the way by sending me text messages as they progressed and I thought that was really great.
Thank you Bob's automotive!
Everything seems ok with the repair. I'll know for sure in a few days. The service staff was courteous and respectful. I think it was a good experience. The drop off was very easy.
Good & friendly service. Thanks again
Awesome place to get your repair done in a timely manner!
Bob's garage did an outstanding job on my car, it was completed way before a head of schedule I will definitely take my future repairs there thanks Bob..
New to the area and Bob's came through with Great service... Bob's will continue servicing my personal and company's vehicles...
Paul Jr is awesome he has so much integrity professionalism about himself that Bob's automotive has a customer for life from me so much
I am more then willing to trust you guys with my truck. . .
It's always a pleasure doing business with you. Everyone is very pol i te and friendly and mo d t helpful.
I am very pleased with the quality of workmanship and with the prompt and curtious service that I have received . If I ever need work done to my vehicle I will be calling "Bobs Auto Repair".
I always go to Bob's automotive for all of my cars needs. I always receive excellent customer service and they are very thorough with repairs. John is great and he always goes the extra mile to make sure that my needs are met!!
I will recommend you to others
Great work! Short wait! Great professionalism and communication!
I was very unsatisfied when I was finally able to pick my car up to find that my horn was not hooked up and that people had went in certain compartments of my car and took thinG's they had no business or right taking. I will be making a complaint.
Very pleased with all the work done at Bob's week after week been a customer for 20 years
Why do we/i donnot get a itemized bill, or what was repaired
I was impressed with my mechanic and thought that he took every measure to find the problem and fix it I plan on being a customer for life!!
Excellent and friendly customer service! I will recommend this shop to everyone!!
PLEASE CALL ME I NEED MY RECEIPT FOR THE PART N REPAIR...THNKS
Not only was I satisfied with the quality of work done to my car, but I especially appreciated the ongoing communication throughout the process and having Enterprise rental onsite. The entire experience was positive!
I will never trust another shop. Bobs is great from the front desk to back on the road. Ive been more than pleased every single time Ive used their services.
My only disappointment was that my magnets were removed from the back of my truck and thrown away. Although 2 of the three were found, and I must say the exemplary customer service from the young lady at the front desk ( who on her own went to the Autism awareness website) ordered me a new magnet for my truck. I have previously and will continue to recommend Bobs Automotive when anyone I know is in need of body work to their vehicle. Thanks again !
The car looks like new. Very nice job.
Always a pleasant experience!
Yes I was completely satisfied with your workmanship,customer relations and price. Great job! We will be back. Ed Wingender @ AmRestore
Team had excellent communication and completed repairs quickly.
Vehicle Make : Volkswagen
Everyone was very professional and attentive. I appreciated the fact that the staff kept me informed about the progress and time line of the repairs. Will definitely recommend to friends and family.
The service that I received was satisfactory
The results look nice, this part I am satisfied with. I am unsatisfied with the lack of communication and the extended time that it took to fix the issue and get my car back to me.
Vehicle Make : Volkswagen
Side view mirrors are not working. The alarm and the passenger side front door lock is stuck.
The glass from the broken window was not cleaned up in the trunk. The completion date was changed twice too which was disappointing since we are a one car family.
Repair was completed in timely manner. I received updates on repair via text and vehicle was completed before the promised date.
I really appreciated that the gentlemen looked into dash board lights that were on and could tell me why without me having to bring it back and pay more money. Times are tough right now and its very very helpful and much appreciated. Also sarah was very bubbly and nice!
Work was done quickly and satisfactorily. Will recommend to others.
Car smelled a little smokey - only complaint. Everything else was done very well. People were great, timing of repairs exceeded our expectations and work was done in an excellent way.
Vehicle Make : Volkswagen
Friendly employees. Great work!!
Had a great experience with Bobs. They did an amazing job in getting my car back to how it was before the accident.
Great place! Honest and fair. Will definetly recommend to others!
Completely satisfied. Especially appreciated the communication throughout the process.
First and most important, the repairs were completed in a timely fashion and were well done. I also appreciated the text message updates that kept me informed of the progress. When I picked my car up, I didn't feel like I was at an automotive repair shop at all. The office was very clean and bright. Everybody I dealt with was friendly, patient with my questions and seemed genuinely happy to help as much as they could.
I was informed by John as to what the repairs were n there were no surprises (additional repairs) when it was time to pick up my car.
Nice work.Very friendly easy to deal with people.i would go back and recommend them to anyone.
Great job. No complaints. Thanks Paul Jr
I will always come to you for car repair always. Thank you so much for taking care of my car she looks good inside and out.
Just took it home tonight, it looks great. Never thought it would look like it did before! Great job!
Excellent customer service! Loved the updates via text message. And the representative, Scott, was very professional and helpful. Thank you!
Bob's did a very. Nice fast job on our car. Thank you for everything
You guys did a great and fast service! Thank you so much have a happy and safe holiday
I had the best experience with bobs. Everyone was very helpful and explained everything. I will go back for anything big or small
. Very well do guys
The work done was wonderful. Nice, knowledgeable service people.