They did an excellent job with keeping me updated about my car
Vehicle Make : Mercedes Benz
Alex was awesome!
Great job guys love the results!!!
Great work great communication no complaints keep up the good work
Alex did a wonderful job by keeping me informed. Making sure my car was done within a reasonable time
Great paint job wee well attended an best of all. Good aln great attitude.. thank you ...thank you
Alex was great and attentive. He always made himself accessible and explained everything.
Lots of miscommunication between office and client
Was impressed with the customer service and friendliness of staff.
William kept me informed throughout the whole repair process and finished the repairs early. I’ve never had a better experience with auto repairs. The repairs made are top quality and I would recommend this shop to everyone I know.
I like that every one working there were courteous .
Left turn indicator is blinking crazy. It should blink in a specified time interval. Please fix it
It took 2 weeks for service king to even reach out to me to schedule a time to bring my truck in after another 2 week period of them calling the wrong number. I had to call Allstate again to tell them I want to sent my truck to someone else before they reached out to me. Once I finally brought my truck to them, I left it for 7 business days and they sent me and email saying it was ready. I picked it up the following Monday and the bumper was not properly installed. That was all that needed to be done with the truck and it wasn’t done properly I have no idea how they even got the bumper on since it didn’t line up with the truck. They wanted to fix it that morning and I needed to get to work so I had to pay the deductible for work not properly done and bring it back for them to fix another time. I brought the truck back that same afternoon because he said it would take 30 minutes or so and they informed me they would need to take the bumper off. They were basically wanting me to leave the truck there for another day. I told them I couldn’t do that and I had made arrangements last week to leave it with them and they were supposed to be done with it. Now arrangements have been made to correct this on Saturday. I am so pissed off about this because I am still having to deal with this and now it’s takes more time out of my home life. I will never use service king ever again.
The car is making a strange whining noise I will be returning it
My car was repaired very well. I am so happy about that. Thanks so much
Val was fantastic in all respects during my repair experience.
Additional scratches were found on passenger door where work was performed. Imperfections were found to areas that were painted. Polish was left all over the truck after being told truck would be washed upon pick up.
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