Your staff did a great job. The quality of the repair was excellent and Cheryl was very good at keeping me informed on parts arrival and repair schedule. I love my little green Escape and Power Ford gave we wonderful service on this repair. Also Power always does a great job on maintenance and other mechanical items too.
Thank you for loaner car and great communications
It was a great experience. From the way the whole situation was handled to even your driver. I think his name was Greg or Gary. Anyway he was very pleasant and took too and from my home at the beginning and the end of the repair.
Thanks again Power Collison for a pleasant experience.
Cheryl, Shane and Paul did a great job
Glad i bought my truck from Power ford
I suggest providing a loaner car for your customers, while their vehicle is being repaired. The lowest cost Enterprise car rental added 160 to my cost, while my van was in your repair shop. You grossed around 3300 on my repair, so a loaner car would be a nice gesture.
Car was delivered on time per Cheryl's estimate. Quality of work looks good. My concern about the need for an alignment was addressed and done. Thanks for a good job.
My car looks great, I appreciate all you did. Thanks to all and Bruce and Cheryl too
Everyone was very friendly and helpful. Couple parts took longer than I hoped for them to obtain, but each follow up phone call was very comforting. My car was in beautiful condition and clean when I picked it up. They made a very sad incident as pleasant as anybody could.
Jeep looked great. Service was excellent. Just wanted to be kept more in the loop.
We were treated like valued customers from start to finish. Thanks to everyone who helped us.
Cheryl was great. Nice surprise to have my trashed car returned beautifully cleaned - very impressed.
I love Gold Chevrolet! They are all wonderful!
There are flaws the paint, the color is off slightly, the hood was over sprayed with clear coat along the whole length adjacent with the repaired fender. The engine was covered with white sanding dust. This is a new car!!!! What don't you get about it?
Very respectful people and a job well done thank you
I do not appreciate being lied to. It would have gone much better if I had been told the truth regarding the time required to make the repairs and/or the inability to meet the specified date. It would also have been nice to be informed that you weren't able to procure all parts to complete the repair as requested prior to my arriving to pick up the vehicle.
Vehicle Make : Mini Cooper
All repair and customer service were EXCELLENT!!
We appreciate Cheryl and Bruce, both were fabulous and very professional! We were kept informed of the timeline for our repairs at all times. Overall one of the best business/customer service experiences we have ever had, considering it started with a break in to our vehicle. We will reccommend you and Top Shop to all we know. Thank you so much! :D
My hitch is missing. Carpet was not put back in. And there is a paint run on the rear panel