Great job and fast. Thanks to Jeremy for a great job.
It started with Lee years ago and now Chico. Great service, professional staff, and great work!
Our car went in on the 11th and we had it back the 13th. That’s the quickest out car has ever been done. Great service.
The repair was done in a timely manner , and the technicians were understanding and everything was explained in detail .
Your guys in the collision center are a pleasure to work with. It’s never a good feeling to need that kind of work done, but they really make it as painless as possible. Thank you.
Fast, efficient, easy. Thanks Chico.
Chico was great to work with and friendly! Our job was quoted to take 3 days and it took 2.5 which was very nice.
Happy with the work on my car, but very unprofessional attitude! I’m an educated individual and have traveled to many countries, I can sense honesty and respect vs. pure charm. You need to work on professionalism and respect your customers, killing the goose won’t give you more golden eggs!
Great service. Car ready exactly when you said it would be. Thank you.
Chico provided excellent customer service and made the whole process very easy for me. I did find the automated text messages confusing because they didn't necessarily match up with what the service center was telling me as far as completion time. I would have preferred no automated messages. But overall I was very happy with the service.
Thank you so much Jeremy and all the guys in the collision center. You were wonderful to work with and kept me up to date on the progress of my explore!!! Excellent customer service!!!
Jeremy was very easy to talk with he was completely honest with the question I had. I was happy with my car.
The car itself looks great, but I was told it would take 3 days once the parts were in but it too 10 days. This was a very costly difference in our rental car situation. When I inquired I felt like the answer I got was very casual, not apologetic.
Great Customer Service and Speedy Repair (2 days ahead of schedule)
My car was promised to me by Friday of last week but I didn’t receive it until the following Tuesday. Which is fine, but no one called me to let me know. I had to continue extending my rental car which cost me more money than I would have liked. I’m satisfied with the work, but if you know there’s going to be a delay, call and let me know. That’s just common courtesy.
Jeremy was great and I do appreciate how my vehicle was detailed at the end of the job. Thank you Jeremy for going the extra mile.
Jeremy was awesome! Very accommodating to my schedule, made my car a priority and took care of me when I thought I'd have to take an uber to get a rental. I also loved the text updates.
The work on the car was great. You never once addressed me by my correct name. I am Linda Dro, not Robert D
Great job. Had a minor issue with the rear gate alignment when I picked it up, but when I asked about it they fixed it immediately. Will recommend your work to anyone.
The body shop staff was excellent, especially Jeremy E. He was very informative and professional. The work was done when he said it would be and you can't tell my Escape was ever in an accident. Looks like new.
Thank you all so much!