I picked up my car at 4:45pm and was told everything was fixed. I went directly to the supermarket and upon exiting it was dark. I approached my car I hit the unlock button that activates all the taillights. The right side you fixed never illuminated. We checked the turn signal and it worked. I called your office and left a message since you were closed. My husband didn't want me to drive without tail/break lights, as it's over a 50 mile round trip to your location and a major storm is approaching. So he checked the light and found no bulb had ever been installed. We have since purchased and installed the bulb, and it now works. I cannot believe that your company would do a repair and replacement of the entire taillight assembly and neglect to see if it actually works. This is obviously a safety issue and should have been a priority.
Valerie went above and beyond to make sure that I knew each step in getting my car repaired!! She is a major asset to your company! My car looks fabulous!
Parts are used, part that was replaced looks like if it is not completely attached
Your shop has again done a great job on one of my vehicles. Now I have to clay, polish, and wax the rest of this vehicle to bring it up to speed with your repair. Thank you very much. It was good to do business with you. Bruce.
Lonnie was great!!! Polite, helpful, communicative, and the text emails regarding the status of my vehicle were wonderful. The test driver at the end was polite and helpful as well. The car drives like new again! Thanks Pride!!!
the painted bumper does not match the original color and it's quite obvious.
Very professional.I am satisfied.
My vehicle looks great! I was provided with current status throughout the process. I am very satisfied.
Vehicle Make : Volkswagen
Your team made the experience very easy. The communication made it stress free. And my car looks beautiful.
The job was done in a timely manner. I also appreciate the updates about when my car was going to be ready. It was ready on time, it was super clean. All the staff was very helpful and friendly.
Very satisfied would recommend your repair shop
My scion had minor collision damage and the team at pride were careful to thoroughly repair all damage inside and out. My car was immaculately detailed and it's running and looking great. Thanks all!
Lani and Valerie were very gracious thorough and professional throughout the whole process. They made me feel they were in charge and took great care of me . Over all - very , very pleased .
Thank you so much for all your work. My car looks brand new! You guys did an amazing job and Lonnie was great to work with. Once again, thanks!!
Thanks to Valerie for friendly, efficient service.
They keep me well informed from day to day. The car looks great!
Awesome. Great customer service.
They are all wonderful people at Pride Auto. I appreciate The work they did to my Mustang. Thank You Very Much. Jacqueline Broussard (:
You guys are great and I trust your work.
Good work and nice job keeping me updated.
Vehicle Make : Volkswagen
Amazing body shop. Solid work and time frame met with 0 delays
The car looks great! Good work. Valerie and Lonnie were extraordinary in there customer service as well. I will definitely recommend Pride to everyone I know! Thanks
Great customer service, very pleasant personnel . They both had great dispositions .
Totally happy!!! Nice job to all that worked on my car!
Thank you all
All was perfect and professional and done on time. What could be better william
Everything went very well. The staff was great and attentive to my concerns. The only let down actually had nothing to do with the shop, but rather the dealership that the parts were purchased from. Waiting 5 days for clips is insane. On top of that the dealership lied on multiple occasions and really had no clue when the parts were scheduled to arrive. If only the dealer was as "lean" and process centered as Pride.
They kept me up to date about the status of my car. I was pleased with the daily updates.
I got my car back when promised and it looks beautiful plus it was cleaned,an extra wonderful surprise. Valerie is a gem, can't say enough about her as well as the rest of your employees. Will always go to Pride with all my auto body needs and will recommend you to my friends and family. Thanks.
Vehicle Make : Mini Cooper
Good job pleased with everything. Customer service was good no complaints would use again.
Thank you Randy for reaching back to me on Yelp. I went in to the shop and they ordered the part and got it done in no time. You have a great team!
Extremely friendly and helpful. Answered all my question and my car was finished on time. The paint job was very good. I'm completely satisfied with the finished product. If I should ever need another repair paint job I would not hesitate for one minute to take my vehicle to Pride Auto Body. Thank You For Your Excellent Work. ????
Took longer than expected
It was a great experience and the repair was finished on time. I had a small issue with the inside of my car being a little dirty and unfortunately I didn't notice it until I had a better angle at it. Small issue, but I would still recommend people to use you. Thank you.
Excellent customer service.
I am very satisfied with the service and professionalism at pride. The results on my jeep were perfect, they even helped straighten out some clerical hiccups with my rental. I would definitely recommend pride to anyone looking for a auto body shop
I like the updates sent via text, that kept informed without me calling. The staff are very nice.
I was beyond satisfied with the auto repair it looks beautiful ...I would highly recommend for sure . The customer service I rec'd
And her assistant the last two weeks n today , was amazing . My only disappointment was the
Ac repair paying 150.00 . The vehicle is very warm inside . I rec'd cooler air from all my windows rolled down wished I would of just left it
Until I can get to
Ac repair shop . Other than that fantastic my vehicle
Looks beautiful outside ...thank you so much ....
You guys rock! Thank you...
The greatest and most professional staff!! Grateful they made this experience the best it could be. Thank you!!
I had a wonderful experience with pride auto body. I was always informed throughout the whole process. All my questions were answered and they did everything they possibly could to make this experience run smoothly. Very polite & professional. Great AAA recommendation! Thank you for all the help & making my Tacoma look good as New.
Valerie and Joe were excellent through the entire process. Even after the little hiccup, they made it happen. The truck looks great. Thanks for everything Pride. Your crew is far superior than the rest.
I just got work done after an accident and went to the location on ruether Ave and I have to say it was excellent. I was impressed with the efficency and professionalism and courtesy of all the workers there especially Valerie and Joe that work in the front office. The work was well done and feel really happy with the final outcome. I will definitely be coming back for any future work that needs to be done and will be referring my friends and family.
Valerie and Joe were great! They responded to my questions right away and communicated with my insurance company efficiently. The job itself was perfect. Thanks Pride!
Great, professional service start to finish.
I'm always perfectly satisfied with the service, the staff-especially Valerie!!
Great service, timely information. First class all the way!
My Prius C looked brand new after the fix, I couldn't believe it. All the scratches and dents were gone. Plus the complementary car wash made it really seem like a new car, inside and out. Thank you Pride Auto for taking good care of my car, I definitely would recommend you to my colleagues!
The best customer service!!! Valerie is friendly, knowledgeable & efficient.
I couldn't have asked for a better experience!! Both my cars were done in a timely manner and beautifully delivered.
Thank you Pride!!!
Truck looks as good as new!
Thank you for doing an awesome job on my car! Also thank you for having it charged when I picked it up, that was an added bonus. Everyone I dealt with was friendly and helpful, especially Valerie. Thank you again.
Valerie was fantastic! Great customer service skills and follow up.
Excellent service and very professional!
My truck still has problems that need to resolved and I will be contacting the shop on Saturday or Monday
Looks and drives as good as new. Thanks for getting it right the first time!
Really clean car too. Nice Christmas present.
Thank you for the great service and communication.
I was pleasantly surprised that the inside of my car was cleaned. It was a disaster!!! Thank you:)
Great service and the manager is a total hottie! Very satisfied!
I took my 2 month old 2015 Chrysler 300S to Pride Auto Body in Newhall CA following a person backing into my drivers door causing significant damage to the door. I was concerned with matching the beautiful red metallic paint, quality of work and using factory supplied parts. I was reassured by Valarie that the paint would be perfect and that they would use factory parts. They have a system if chosen, to be updated by text on the progress of the repairs. Boy, they really keep you informed of the work as it progresses! I rarely had to call them and Valarie coordinated everything with my insurance adjuster without hardly any input from me. The finished product came out great and is now as good as new again and will definately use Pride Auto Body for all my future body work needs. Thanks for a job well done.
Everyone was very nice and helpful, making the repair experience very easy.
I was very happy with pride auto body. It was a pleasure having them work on my car. It came out perfect. And is a pleasure dealing with Valerie through the whole process. Thanks again Pride Auto body your the best.
Very up front and fair with pricing. Kept me informed the entire time. Thank you.
Was completely satisfied with the customer service from beginning to end. Was constantly updated to the progress of my car exclamation point great job!
The staff at Pride Auto Body were very helpful from the moment I stopped in with my vehicle. The young lady at the front desk was very professional and addressed every question/concern I had while she processed my vehicle paperwork. While my car was undergoing repairs I was kept up to date with the helpful text notifications they provided. When I picked up my vehicle it was looking like brand new! I'm very thankful for their quality of work and will definitely recommend people to visit if they ever need body work.
Valerie was incredible to work with. Thank you for amazing service!
pride auto body was very effective at communicating the progress of my repair on a continuing basis.
Valerie was incredible. She made everything so easy!
Everything was satisfactory
Excellent communication. Very courteous and professional. Thank you for provising exceptional service.
I was very pleased with the service with Pride Auto Body - Ruether. My car looks like new! Communication with emails and text messages were great in keeping me informed of the progress. This is definitely the best experience I've ever had with an auto body shop and will definitely recommend to others in the area. Great work from the team at Ruether!
None thus far! Thank you!
The wheel that was supposed to be conditioned is missing and my spare tire and rim was installed on my vehicle so I'm missing a brand new tire and the rim that was on my car
Great service will use again if needed!!!!!!!
Outstanding job! I liked the continual updates. The car was completed a day early. Pride has my highest recommendation!
Car looks better than new. Really appreciated the texts. Great touch!
Very impressive with pride auto body. I will tell everyone that needs body work to go to you.thanks. Brad D
I appreciated the constant updates by texts and phone calls by valerie and explanations. Everyone i spoke with were very friendly. When thever car was picked up they explained further what was done to the car
By far the best body shop around. My car looks brand new again. Thank you so much!
Valerie was great to deal with. Great job and the car was ready when promised. Nice touch washing the car for me. Ed Leonard
They are the best!!! Kept me informed throughout the whole process. Valerie provided excellent customer service.
During such a difficult time, you guys saved the day! The car looks beautiful! I could not be happier with your service. The staff was both professional and courteous. I will recommend you to anyone that needs repair work. Thanks again, Jack L
Very courteous and the repairs appear excellent. Valerie was very effective and quite the professional. Thank you to Pride they hold up Club standards.
As always, your work is much more than satisfactory.
Great Customer service. Prompt service.
Our car was ready sooner than anticipated which was great and it was a pleasure to work with Valerie
Valerie Medrano was so helpful, knowledgeable, and caring about my receiving the best possible experience that i will definitely recommend the facility to others. Thank you so much! Oh yes, and the work was exellent, as well ?
Your cust service agent Valerie was so helpful & caring
U guys get a 10 in my book. Ty
Thanks to everyone involved, Andrew, and a really big Thanks to Valerie for her great customer service.
Thanks you very much it was worth the wait!Thanks a Million!
I am so thrilled with the work done. Valerie was amazing and so helpful. The service and care was way beyond my expectations!
Excellent work! Pretty speedy too! Went with you guys through our insurances referral and very happy we did!
Very happy with the service . The car looks awesome .
Valerie was always informative and pleasant as I asked question about the progress of my repairs. The work looks to be perfect. I am happy to have my baby back :-)
Excellent service, friendly helpful staff and timely repair completion. I liked the text updates to keep me aware of repair progress. I would definitely use Pride again and recommend it to family and friends.
It was great to have my bumper replaced like new and to only have to leave the car with you for one day. Thank you.
Great job! Appreciate working with the insurance company as well to make my Camaro for the service it needed!
From the initial phone call to picking up my vehicle, everyone I encountered at Pride Auto Body, Santa Clarita, was wonderful. Dennis and Valerie were welcoming, accommodating, communicative, and answered all my questions. They were great taking care of me around my work schedule and followed through on every aspect to make sure I received my vehicle back in pre-accident condition. When Valerie was out training, both Roxana and Danny filled her shoes expertly, they didn't skip a beat. I am completely satisfied with my experience. There will definitely be positive recommendations coming from me to anyone I know is in need of vehicle body repair. Thank you!
Very happy with repair and great customer service! Will recommend you to friends????. Thank you so much!
I will only go to one auto body repair and that is PRIDE. Thanks for the great experience. Michael S
The entire staff was friendly and very professional !! The car was in exact condition as if it was brand new !!
Keep up the excellent service.
The final product looked great! But the best thing about Pride is the customer service experience. GREAT communications and an exceptional staff!
I received very professional along with friendly and honest service. Special care was taken in all details to restore my car to the beauty of a new car. Pride Auto earned my trust in all aspects.
The whole experience was great. I am very happy with my car. The staff treated me very well. Thank you
Always a pleasure dealing with the staff & refer Pride quite often. Thank you!
Very professional and the repairs were done in a timely manner.
Dennis & Valerie are awesome to work with! I highly recommend pride autobody will bring back my car in the future if I need any work and recommended to all my friends
yes -it was a Great experience! Loved your Updates and want to thank you again for doing a wonderful job in fixing my 2002 Toyota Camry!!????
You guys were very helpful! Thank you!!
Valerie and Dennis were incredible to work with they constantly kept in contact with me throughout fixing my car and I would recommend Pride to anyone looking for quality auto repair.
Vehicle Make : Volkswagen
A small paint chip on the corner of the right fender was covered successfully with a touch up kit. Otherwise the work is excellent.
Great turn around time. Work looks really good
Great customer service along with great communication!
You did a great job, very courteous and professional.
I was well taken care of by everyone. The car repair went completely smooth. The parts were excellent quality. The repair of my car took less time than I expected.
Everyone is extremely nice and helpfully and the workmanship is excellent
I will never take my car anywhere else for repairs. The customer service is thorough and you know exactly what is happening with your car every step of the way. This process was painless and carefree!
Thank you very much wonderful job
Great work! Looks amazing! And it was done quickly!
Thank you for your assistance during the process-keeping is well informed about the repair.
Dennis and Valerie were very professional and made sure my car was taken care of. My husband and I are very pleased with the work. I eouldnt take my car anywhere else and would recommend this shop to my family and friends!
Danny and valerie were extremely helpful and responsive. Made the experience positive given dealing with a repair.
Dennis did a great job. Will definitely recommend pride to family and g
Excellent customer service ;)
Great and friendly staff. Did great work and kept me updated on everything!
Thank you to the entire team at Pride Auto Body. I will be sure to recommend your shop to all my friends and family.
Great job as always. Dennis and his staff are great!!
Very accommodating, pleasant to deal with, made every aspect of the whole thing.much easier to deal with
Does perfect work for you? It works for me. Truly incredible work and the best people. We will tell everyone there is only one place to take your vehicles.
Your name says it all. Dennis and Danny do take pride in their work. Thank you so much.
The young man on the office was so nice, he stayed almost a half an hour late so I could pick up my car today and he did it with a cheerful attitude. I really appreciate that. Plus my car looked perfect!
The process was fast and easy and the staff was very helpful.
Great job, very satisfied love the email updates during repair . Great customer service. Would definitely choose pride for future repairs.
Great repair shop... They will work with you.. Awesome job done to my cobra very satisfied.
Pride gives the most expert service. Every step of the process I was kept abreast of the progress on my car. From my very first interaction with Pride, I was guided toward what should be done. Let's face it, experiencing a car accident is an ordeal. Pride made it absolutely painless. My car was returned, truly looking far better than it did prior to my accident. I have nothing but the highest praise for the truly caring service and expert workmanship at Pride!
Dennis and Valerie are very good. They are always trying their best to get my car fixed the right way. I appreciate the things they do.
Love the work that Pride has done to our cars. I wouldn't trust anyone else other than Pride. Keep up the great work!!!!!!
Thank you for your patience and great job.
Great job. Your team made the process easy. They communicated well. Plus i loved getting into a clean car when I picked up my car. Thank you
Dennis and the other lady were very friendly !!! They did a wonderful job on my car !!! They were very fast in repairing it !!! I would highly recommend them to others
Everyone was friendly and very efficient. I felt well taken care of.
the pride auto body repair team, is the best. When i took my honda in for repairs i DID NOT expect them to be this good my car looked like when i just bought it, along with being fully washed and vacumed, thank you Dennis, Valerie and Pride Auto Body Staff, ill be coming back for any auto body needs and will be reffering to all my friends and family.
Great place to have my car fixed wanderf wk will always refer them to every one thanks pride for great job
Great customer service and the car looks great!
Outstanding job. Excellent communication
Thank you for a job well done!
Always kept me inform on progress. Really appreciated that. Tnx.
In the past, when I've needed auto repairs it has always been such a hassle. Plus, I have always been kept in the dark about the progress on my car. It was nice to have constant and convenient updates. Above all, the customer service was amazing! Very friendly and accomodating. I would choose to use this shop in the future!!
Excellent service! We qill refer family and friends for sure. Thank you
Valerie was very good in keeping me updated as to what was going on. She also took care of calling the ins. adjuster and rental company so I didn't have too. The whole experience was exceptional.
It was a good experience.They worked on my car right away once they got it.It was returned to me in very clean condition and the repair looks like new again.
Just wished they took the time to explain in layman's term what the damages were and repairs needed...it did cost a lot.Otherwise,it was a good experience.
We appreciated how well you kept us informed along the way regarding your progress. The quality of the work appears excellent. The work was completed within the timeline first quoted. Everyone we spoke with was professional and courteous.
Not only does the car look fantastic, Dennis and Valerie couldn't
Have been kinder .... Thank you so much for doing and being so wonderful
Through what was a scary time.... Very much appreciated😊
If I ever need to take any of my cars for repairs I would take it to Pride Auto. Very nice people and great work. Thank you!
This is was the kindest most efficient auto shop I have worked with. I got text message updates about my car so I could track along with the progress that Pride was making. They also were were personable and easy to talk to if I had any questions at all.
We are very pleased. Thanks
The funny noise my car made after it was hit is still there and had been. Since 3 days after I picked it up.
I have been a customer of Dennis and Pride Auto Body for over 10 years. I have always been satisfied with the quality of the work and customer service that I have received. I would recommend this body shop without hesitation and plan on using them for any future repairs.
Your service was fantastic!
Pride was fantastic! After getting into an accident I was dreading "dealing" with everything, but they really made the whole experience so easy. From dealing with my insurance, communicating on the status of my car, and getting everything done well before the estimated date, they were a pleasure. Thanks for everything.
Excellent body shop
Love the text updates and the friendly service. You guys are confident and proud of how well you do what you do
Everything looks great. Car looks better than before the accident. Thanks for the wash and inside clean. Would recommend Pride to anyone.
Excellent customer service
Excellent service and excellent workmanship. Will definitely use Pride again.
Finished ahead of schedule and complete vehicle detail to complement the fine body work.
Valerie and Dennis were a pleasure to work with! The experience exceeded my expectation. I will be recommending this shop to my friends and family.
Excellent Place Of Business... Wouldn't Take My Car Anywhere Else!!
Great as always. Too bad it took longer to repair than first thought.
Vehicle Make : Land Rover
Great experience working with everyone at the shop.
Very satisfied. Great work. Thx
My truck looks amazing! The prople at Pride are friendly and professional. Thank you!
Only recommandation I have is work time frame. My repair estimate to actual car repair drop off was over a week. I wish you guys can do better about timing. Thank you.
Great customer service, workmanship, and communication about status of my car. Very professional team.
Great customer service. Good communication policy. Very professional and good workmanship.
Very friendly and professional. Best body Autoshop I ever been to , tnx for everything.
Everyone was very personable and professional. The shop is clean. My car was ready when promised. I loved the text updates. My car looks as good as new. Excellent service!
Professional, personal, frequent updates kept me in the know.
Received my car on time. No hassle. Car cleaned and looked wonderful.
Thanks Pride Auto.
Will definitely come back if something else happens to one of my future cars and will recommend Pride to everyone!
Good communication, Valerie was great!
We were 100% completely satisfied.. Thank you so much!!!