Gavin worked with me when I arrived and four days later when my car was ready, Tony assisted me. Both men deserve high praise for their professionalism and attention to detail.
People were terrific!
Very professionally handled from initial contact until completion.
Professional service in every aspect.
Got my truck back today they did a wonderful job repairing the damage and getting all the broken glass up from inside the truck
Thank you Tony, excellent customer service!
Everyone was very helpful and repair done quickly. Thanks!
Fantastic service, professional and great communication. So good, I may buy my next car there. Thanks especially to Tony!
Tony Norwood was extremely helpful, and made the entire process of car repair easy. He answered my questions, provided assistance in obtaining a rental car and made me feel at ease in a stressful time.
Excellent repair and prompt, courteous service. Thanks so much!
Quality of work and responsiveness of staff was great. The work took much longer than expected though I understand there were unanticipated issues. Luckily I had no time constraints.
Repairs look as new before damage, Staff was courtesies and professional.
Throughly professional from start to finish. Tony was fantastic. Extra Thanks to the man who delivered the car and took the time to scrape the ice off if the windshield in 20 degree weather!!
Very responsive and nice job on Lexus. Gavin and Tony were very pleasant on front desk.
Hello. I hope that you find this helpful-- My car was with your firm for 7 days which in reality I was anticipating a 2-3 day turnaround. I was only told on the 7th day after I called that there was some issues receiving the correct light needed for the repair. Additionally I was also told that the check engine light was on in the vehicle- however car was dropped without the check engine light on. I was told they could see what the code was but unable to clear it. Upon leaving the lot my dashboard began to flash red concerned I called my mechanic Rudy (pulled over) and was shocked to see the hood was ajar and not closed properly. Rudy was able to clear the code however the car was at his shop till late in the afternoon, losing another entire day without my vehicle. These are the reasons for saying no I was not satisfied.
Outstanding team. Tony was a dream to deal with. Will recommend your firm to friends
All I would like is for the front end alignment to be done before the weather picks up. Other than that and the amount of time you took to return my vehicle, you did ok. Thank you.
Workmanship was very good. However it took longer to complete than I was led to believe when I dropped it off.