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Body Shop Review Summary

5 star 279 reviews 71%
4 star 63 reviews 16%
3 star 9 reviews 2%
2 star 16 reviews 4%
1 star 28 reviews 7%
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(All Vehicle Makes)
Nancy A.
Vehicle Make : Ford
4 out of 5
12/8/2021
Work was done professionally and in a reasonable timeline. New bumper had to be modified after receiving it from the Forida factory my coach was built at. The Chehalis crew did a good job getting it to fit. Paint match from old to new was blended well. Very satisfied. Thanks guys and the office manager as well.
Robert L.
Vehicle Make : GMC
4 out of 5
12/8/2021
The work was superb. But that is to be expected from a quality shop. What made the big difference was the personal care. Glen was always ready to answer any questions that I had. Mercedes was very professional and pleasant on the phone. Work was perfect. I have a very critical eye for the lines and it was flawless. Paint match first rate. The best compliment I can give is I would send my family there and trust them to treat my wife right if it was just her. Great job. I am Grateful!
Traci V.
Vehicle Make : Toyota
5 out of 5
12/6/2021
I had a great experience with Chehalis Collision. Everything was explained in detail what would happen.
Dana K.
Vehicle Make : Toyota
3 out of 5
11/17/2021
Still waiting for that last piece...
**** Z.
Vehicle Make : Nissan
5 out of 5
11/13/2021
follow-up on calls to your shop were good and our car was cleaned. Thank you
Dennis B.
Vehicle Make : Subaru
5 out of 5
11/12/2021
Yes, job was nicely done and nice personal. We would highly recommend taking your vehicle there.
James J.
Vehicle Make : Chevrolet
5 out of 5
11/7/2021
Good job
Pamela F.
Vehicle Make : Ram
5 out of 5
11/1/2021
Thanks for all your help!
Reed W.
Vehicle Make : Buick
4 out of 5
10/17/2021
Fit and finish is excellent! Car looks like new and drives perfectly! I would give my overall experience as a perfect 10 Stars!!! Sincerely Reed W
Paul L.
Vehicle Make : Subaru
5 out of 5
10/16/2021
Chehalis Collision Center did an excellent job on the repair and finished it on time. The extra cleaning made it a job well done.
Stephen A.
Vehicle Make : Toyota
5 out of 5
10/16/2021
Fast and outstanding quality
Warren B.
Vehicle Make : Toyota
5 out of 5
10/10/2021
Well done as usual.
Legan H.
Vehicle Make : Toyota
5 out of 5
10/4/2021
Thank you for the great work. I would recommend you to everyone I know
Nina M.
Vehicle Make : Honda
4 out of 5
10/2/2021
Thank you all for helping me out with this difficult situation as well as speed in the conclusion. You have done work for me before and I was completely satisfied then too . Nina
James L.
Vehicle Make : Kia
5 out of 5
9/19/2021
Time in shop an finished product, very satisfactory. jc
Gregg G.
Vehicle Make : Ram
5 out of 5
9/15/2021
Customer service was outstanding, especially that of the manager who went above and beyond.
Steve V.
Vehicle Make : Toyota
2 out of 5
9/12/2021
Don’t contact me. I’ve had all the contact with Chehalis Collision I want.
Patrick D.
Vehicle Make : Dodge
2 out of 5
9/11/2021
Pro's: Seemed to have done a great job on the repair itself. Con's: Failed to return my calls during the process. Spare and blown tire thrown into the bed of the truck, on top of paper products. When asked what to do with the ruined wheel and tire, I told them to dispose of them and they did not. Spare was not put back under the truck. I found a greasy jack in the cab of the truck that was placed on a jacket I keep in the truck. I provided 2 headlight assemblies to the collision center to replace the old ones and they were not put on when I went to pick up the truck. The manager was very nice and had the shop get right on it while I waited. I noticed on the bill that there was a charge for one headlight assembly (for $325.00?) when I provided the replacements for that item. I hope they notified the insurance company of the mistaken billing. My widshile washer no longer works.. does not spray onto the glass, just pushes fluid onto the hood of the truck.
**** K.
Vehicle Make : Honda
5 out of 5
8/14/2021
Tyson was great to work with!
Chad F.
Vehicle Make : Ford
5 out of 5
8/1/2021
Everything was fixed fast and looks great.

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