To the Donahoo team: You do a great job staying engaged with the customer with your continual emails. You answer all my questions that I have before they have been asked. The caliber of communication allows me to have trust and confident with the Donahoo Collision team. I was truly at ease and worry free about the status of my vehicle. Donahoo Collision is the best.
The repairs took too many days but the customer service was great. Please follow up with me in 30 days.
Staff was friendly and helpful
Prompt, knowledgeable, courteous and finished the work early. Truly a pleasure. I will recommend you to friends.
Vehicle Make : Volkswagen
Not only was I pleased with the work that was done on my vehicle, I was out done when I seen that they not only clean my windows but also vacuum clean my vehicle. My vehicle give you a shout out to say a job well done.
The office staff at Donahoo Collision were very polite and helpful.
I appreciated being notified of my car's progress. Everyone I worked with was very nice and helpful. I was referred to you by a friend and I will refer others to you.
They were very professional and courteous of my needs
Repair was done in a reasonable amount of time. The repair work was flawless. It didn’t even look like my bumper was damaged. Overall great work. Customer service was great. I also received email communication through out the whole process.
I was especially satisfied with the completion time.
My overall experience was very nice. The ladies in the office were pleasant and my car was repaired very fast with regular emails letting me know what was going on. I appreciate that. Very good job.
The work and customer service were outstandingly excellent and i would refer any and everyone to get work done there
I really enjoyed the step by step updates concerning the repairs. The office staff was so friendly; I really enjoyed interacting with them.
Well, I knew that they shop was going to repair my damage but I was definitely shocked on the amazing job they did. I didn't know what to expect but I was pleased with the outcome. I would definitely go back.........With or without insurance companies.
They did good. Even with keeping me informed with each steps pertaining to my car.
I loved it.
The updates could have been more frequent,but overall, it was a good experience.
Love the fact that I was informed day to day on what was going on with my car. Every time I called they were nice and friendly