They were very professional and courteous of my needs
Repair was done in a reasonable amount of time. The repair work was flawless. It didn’t even look like my bumper was damaged. Overall great work. Customer service was great. I also received email communication through out the whole process.
I was especially satisfied with the completion time.
My overall experience was very nice. The ladies in the office were pleasant and my car was repaired very fast with regular emails letting me know what was going on. I appreciate that. Very good job.
The work and customer service were outstandingly excellent and i would refer any and everyone to get work done there
I really enjoyed the step by step updates concerning the repairs. The office staff was so friendly; I really enjoyed interacting with them.
Well, I knew that they shop was going to repair my damage but I was definitely shocked on the amazing job they did. I didn't know what to expect but I was pleased with the outcome. I would definitely go back.........With or without insurance companies.
They did good. Even with keeping me informed with each steps pertaining to my car.
I loved it.
The updates could have been more frequent,but overall, it was a good experience.
Love the fact that I was informed day to day on what was going on with my car. Every time I called they were nice and friendly
I received email updates, but there was no detail about what was being done. I had to call to get updates. Also, along the edge of my hood, there is paint that wasn’t sealed or fully coated with paint. Since it wasn’t that serious, I didn’t ask for it to be fixed, but I’d appreciate better attention to detail. Besides that, I received good customer service.
You guys are the best. Step by step you informed the process my repairs went through until completion. Curtesey towards your customer is key to longevity. I guess that's true because Donohoo is still thriving. Excellent repair to my car. Thanks Guys and Gals.
I was well informed about repairing throughout the days.that is awesome
It looks like it just came off the showroom floor.
Had a great experience, from beginning to end. I was kept updated on the repairs. Overall had a good experience.
Everything was done to my satisfaction and I was very pleased.