Your guys made it easy for me from start to finish.
Repair went very smooth and was accomplished ahead of the scheduled end date.
Great job keep up the good work
I’m always confident that I will get great work done at Bruce Lowrie!
Car looks perfect! Text updates were so helpful.
The body repairs were fantastic and it was completed ahead of schedule, no problems there. My complaint is about the mechanical problems. I informed the body shop of my issue and I discussed it with them a few times while the body work was being done. However, when I was informed that the car was ready I went to pick it up only to find the engine kept stalling on me. I was told by the body shop to take it to the service dept who then told me to take it back to the body shop only to then be escorted back to the service dept and then to be told they wouldn't be able to get to it for a couple of days. I limped my car to Bolen's automotive and they treated me much better.
Well my car is working properly and I think you guys did an awesome job .. thanks
My car is not fixed correctly, they ran my battery down, I still have an air leak, and they didn't fix the gap in the hood.
The only thing is now I have a tire that losing air. It wasn't a problem before I gave it to Bruce Lowrie auto shop. But the repairs are great the customer service was great
My car was ready ahead of the scheduled pick up date. It drives fine and looks great. Thank you for a job well done.
The van looks great, the paint matches very well. No sqeaks or rattles. Drives well,(the steering used to need constant correction to hold straight ahead). I know the repair would have been finished sooner if my insurance company had worked my claim faster. Thanks for a nice job.
I felt mislead. After being told my car would be completed in a week. I went by the shop after week to find my car had not been touched. Another guy in the office who appeared to be in charge told me guy in charge of my car had left town and didn’t tell anyone about my car. But, assured me it was on the fast tract and would be finished in a few days. So now another 2 weeks later without a car it’s disturbing I’m the one who has to be out . I understand these guys are hourly and nothing will happen. It’s I felt I was at a shade tree repair shop constantly being given the run a round about my car.
They are the best place to have you car fixed. They are all so nice, and very informative.
courteous efficient service
Very professional. I appreciated being kept up dated on status of car repair.