Nishum G.
Vehicle Make : FORD
The staff was extremely courteous and professional. They did an excellent job on my vehicle and would definitely recommend them. Thank you!
JULIETA B.
Vehicle Make : Hyundai
Everyone that I spoke to at the shop we’re helpful and profesional. I mostly appreciate the fact that I was able to keep my car and didn’t need to leave it sitting in the shop until the part arrived, the staff did a great job in communicating the status of the part (if it arrived and if it would be ready to be installed the day we had already scheduled the appointment). The day of the app 9/12/19 the technician only took about 30min. to install the part, and made sure I was out of there before my shift started (My shift starts at 9:30 am and I was out of there by around 8:45am). Overall I’m greatly satisfied with the service both provided to my car and myself as a customer.
David M.
Vehicle Make : Lexus
Dependable and do quality repairs
ANTONIO E.
Vehicle Make : Dodge
Alex Went over and beyond p.m. for an **** of where and how our vehicle was doing excellent employee. Nowadays is so hard but so much work but we are very satisfied thank you
KAREN M.
Vehicle Make : Mazda
It's a great team at Pacific Elite. Love the way you're kept updated by e-mail or text. Warm, friendly, and very helpful individuals. My car looks great--excellent work. Very helpful in coordinating with Enterprise for my rental.
**** F.
Vehicle Make : CHRYSLER
Great service thank you very much
IRMA T.
Vehicle Make : Toyota
Very satisfied with the service. Facility is courteous and professional. Kept us updated and finished on time.
JAMES G.
Vehicle Make : KIA
The staff were very friendly. Knowledge of the vehicle to be repaired and how to do it efficient. Thank you.
VILMA A.
Vehicle Make : Honda
Professional service. Everyone was really nice. Work was excellent. And my car was ready in days.
Mohammad K.
Vehicle Make : TOYOTA
The staff was professional and courteous.The job was well done.could be better for pick up timings.
Dr Khan
VANNELY G.
Vehicle Make : Hyundai
Alex did an amazing job communicating with me about the details and status of my car repairs. The quality of the repairs were great! I was concerned about having the parts mis-colored because that happened at a different repair shop and I was left with a different colored door. Alex assured me that he would make sure the colors of the parts matched the rest of the car and he kept his word. I even got my car back sooner than expected which helped me save money on a rental car! My car looks brand new and I’m very happy with my whole experience with Alex at Pacific Elite Collision.
MARIA P.
Vehicle Make : VOLKSWAGEN
I appreciate the updates and professionalism.
ALFONSO C.
Vehicle Make : Cadillac
Took over a month to due to back order
ANEL F.
Vehicle Make : BMW
Excellent costumer service. Car fix like new and returned faster than expected and date. Would come/recommend to friends.
Andy G.
Vehicle Make : MITSUBISHI
Appreciate the great communication and quick responses as well as speedy repairs the customer service was awesome
Bertha R.
Vehicle Make : NISSAN
Very polite and responsive to my call and text.
EILEEN H.
Vehicle Make : LEXUS
I am thoroughly pleased with the job the Pacific Elite team did on my car. I brought my car to this shop to have a portion of my hood painted due to scratches on the hood. I also had some minor scratches on my bumper. They completely the job better than I anticipated. My car looks brand new. Also, to my pleasant surprise, they finished the repair faster than the estimated time. The staff in the front office were very professional, courteous and provided me with excellent customer service. I highly recommend Pacific Elite in Covina on Dexter street to anyone in need of auto body repair work on their vehicle. They are top notch!!
BHAVANI PURNAKU.
Vehicle Make : Nissan
Excellent job
Ashley V.
Vehicle Make : TOYOTA
Threat customer service
MICHAEL B.
Vehicle Make : TOYOTA
Great paint job. Car was cleaned inside and out.
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