Very communicative and consumer friendly. Great servuce
I would like to thank Tim Daschel and the entire team for making an unpleasant occurrence a positive experience. And thanks for keeping me informed and updated throughout this process. The result is beautiful and the truck is cleaner than it has been for some time. I will definitely recommend FIX to others and we'll return if I ever need your services again. Thank you
The work was clearly explained when I delivered the car. I received a couple of updates during the repairs. Everything promised was completed. I am very satisfied with this company and their communication. I would recommend them to my friends,
Very good repair job. Excellent communication throughout. Very satisfied.
Had a great experince from the first phone call to the pick up! Tim is amazing and his customer service is outstanding! I've already recommended Fix It Auto to people at my place of business.
They did a great job. Robin was a huge help.
The whole experience was smooth and easy from beginning to end. Fix auto Portland East coordinated my loaner or rental car with the agency, worked with my schedule to get my car back to me when I needed it, did a beautiful job on the repair-the paint color is a perfect match-And gave my car back to make cleaner than when I dropped it off. Great all around!
We had great communication at the beginning but then it really dropped off. The final cost was almost double the estimate and we were never informed. Also, due to ordering the wrong part... the work was a week past expected timeline. Other than that, we are satisfied.
Yes, the repair work was superb!
I commend all the people who have worked so hard on my truck. I am extremely happy with the work and attention to detail. I will always trust the folks at fix auto to repair my vehicle when needed. Thank you all.
They did a good job and cleaned my truck when they where done.
Y'all do fantastic work. I could not be happier.
Vehicle Make : Volkswagen
Great service and clear communication about the repair process. Friendly staff.
From start to finish Fix Auto was professional, organized, friendly, and fast! I was completely satisfied with the entire experience. I will definitely refer my friends and go back to Fix Auto. Thanks to USAA auto insurance who referred me to them
My car practically looks brand new. You can’t even tell that the rear bumper was even repaired. Awesome job with paint. Would definitely recommend the shop to friends and family.
You lost my order so I got treated like I shouldn't have been there when I brought in my car. You told me the afternoon it was supposed to be done that it would be another day. You gave me a half hour window to pick up my car (done at 4:30, close at 5), then when I showed up you made me wait over a half hour, because it wasn't done yet. Then the guy who handed off my keys told me that I should keep the whistle, to use on girls, which I don't fully understand but whatever it meant I'm pretty sure it's offensive.
Very clean and original problem fixed, but new scratches, including sanding scratches, evident. Already in contact with representative.
I was so impressed with your professional courtesy and communication. You made this so easy! Job well done ...