Original finish was estimated at one and a half weeks. Even accounting for the extreme snowfall, 24 days is more than twice that estimate. And for the final five days I just got a message at the very end of every day that my car was not ready until the next day and the next day...
You helped us from start to finish. From getting our rental to updates on progress. You were there to answer any questions we had. I would highly recommend you to anyone in need of service.
Vehicle Make : Volkswagen
Outstanding service by Kevin as always thank you again
Enjoyed working with Kevin who made sure my repair went smoothly. Car looks great. Thanks
Thank you for the return calls to update on the status of the repairs and to confirm the dates in the emails sent by the insurance were accurate.
Kevin was great. The front desk associate was
unnecessarily curt at times.
Kevin was great & kept me in the loop while our daughters truck was being repaired.
The fact that you all were more than willing to take care of my situation was beyond my satisfaction and the constant communication RE: Updates, were very helpful. Thank you so much for your expertise in getting my 'baby' back and looking as good as new!!!
Our car was super clean and like new. Thank You. I will honk each time I go by!
My Yukon looked great, all repairs look to be perfect.
There is a large squeaky/rubbing noise coming from the area that was replaced. I will be back monday in hopes it can be fixed
Kevin was extremely helpful and understanding of our challenging circumstances. His communication was always prompt and positive, he helped us problem-solve our situation since we live in another state and had to leave our car with him for an undetermined length of time. He truly made a bad situation much easier for us to deal with. Many thanks!
In on time, out on time, car looks good. Small quibble: the new rear body panel doesn’t fit quite right. All in all, though, a good experience.
Cracked trim over passenger's door. Windshield sealer on headliner drivers side. Did not attache tow brake safety switch.
You folks always take great care of us. Very satisfied.
My car was just like new after your very professional repairs. I cannot thank you enough! And I enjoyed talking with Kevin, who answered all of my questions and was very helpful in every way. Thank you again!
Excellent job and keep it up????
The work was done well and the car looks great. The only problem we had was due to the estimate of completion for the 26th of June just yesterday on the 21st. As a result we rented a car thru the 26th. Next thing we know, the car is finished and ready to be picked up 4 days early. Fortunately, we were able to take the rental back early at not much of a penalty. Don’t know where the disconnect was between the estimated completion date and when the car was finished.
Other than that great job and I’d still recommend you guys to friends and family.
Good work in a timely manner.