Everyone was very pleasant and genuinely helpful,liked the way things were explained in the process and what was expected.
They did a grate job. i like the way they keep us informed on the progress of my car thank you all
Fast, courteous, enjoyable experience. The paint looks great!
Service and craftsmanship was excellent. Would highly recommend using CW
Still need to get correct mirrow replaced. Not your fault, my car has a different mirror than the vin number called. It's being handled satisfactorily
Everyone was very helpful. I will definitely use collision works again. It was a pleasure working with Nick Newcom.
Nick Newcom did an exceptional job and kept us updated throughout the whole process. I will recommend Collision Works to anyone and everyone I know. Thank you Collision Works and staff - our car looks wonderful.
Nick Schroon rocks! He was very helpful, very polite, kept me in the loop every step of the way. All I had to do is drive in and Nick & the young woman (I didn't get her name) did everything for me. I had no worries. Hope I don't need your services again but if I do I'll come back to you. I've told people at work what a great job your company did.
U hav great customer service there. Nick was top notch as our service advisor. Better here than anywhere else I hav had work done.
Great job by the company. Car looks new. Thank you for your work and very pleased with all aspect of your service and work.
Vehicle Make : Mitsubishi
Very professional and always ready to answer any questions. Nick Newcomer explained every step and was patient with any questions we had. Will be recommending Collision Works to others looking for car repairs. Thanks for a job well done!
Message system is terrible. Fender is poorly repaired. Brake pedal assembly was not repaired. Headlight is not adjusted correctly.
Excellent work, done quickly! Keep up the good work
I'm completely satisfied and thankful for the awesome customer service . Thank you ????
I appreciated all of the communication and quick quality work!
Everything was excellent, everyone went above and beyond to help me out, my only complaint I have was my truck was to be detailed and it was, it was just a very poor job I mean very poor job, not trying to be rude but I have had my daughters middle school volleyball team due a better job. I only mention this to help better improve your service, so you can be set apart from everyone else in town, so other than the detail, you guys did a very good job.
Thought my adjuster had included my windshield however now find wasnt included in there since it cracked when got into accident wether was chip or not may have been but wasn't cracked til after accident had only had vehicle a week or so wasn't broken then either just lil " DISSAPOINTED" Bret C
Great experience and quick turnaround
Very pleased with the work performed ????????????
Time, communication, quality
The car was done quick and looks great. Brock was awesome to work with.
Nice, got the job done in a timely manner.
I was very happy from start to finish. ****kept me well informed throughout the whole process. I would definitely recommend Auto Mastets to others
We have a few paint chips on our hood and want to talk to ****about it. Still real satisfied
I am just very pleased with the customer service that I received.
It was done very fast and looked good. Good communication from the team.
That railroad crossing just off the main road could be fixed along with some of the access road to your facility. Otherwise, you have a very nice and clean facility and your people are very professional and helpful.
My car was completed for March 5th but had flaws in work and didn't pass twice after that actually pick my car up on the 25th. Not a happy camper
Incomplete inspection when making repair estimate led to repair delays.
The customer service and the work done on my car where outstanding
Looks very good! Thank you
Best customer experience. From the moment I walked in to time of pick up, I felt comfortable. They delivered my car with what they said they would. I must say I appreciate the quality they put into the repair.
Kudos to ****and the team at Auto Masters.
Damon did an excellent job. He completed the repairs ahead of schedule and it looks great. I love the text updates to let me know what was going on.
Your team was very helpful and professional.
There attitude and responsiveness was refreshing after dealing with some incompetence on the insurance company's side.
Awesome customer service, friendly, helpful, and frequent communication. Could not have been better experience.
Windshield replaced; deprise left on dashboard from installation process. Otherwise excellent service and will return for future service and refer others.
I really appreciate how quickly the car was repaired and Nick was great!
The whole experience working with Auto Masters was very satisfying. Great work and follow up by the staff made me feel very confident about the work being done on my car. They were right on schedule with the job and quality was outstanding in every way. I will highly recommend this company to everyone.
You came highly recommended !
They are very good at their jobs polite. That's why I took my car back to them. Thanks Marti
****was great. He was very helpful. He made a difficult situation manageable.
Beautiful repair work, completed quickly. Great communication from Nick Shrock. I will tell everyone I know to come to automasters they won't be disappointed.
DID AN EXCELLENT JOB REBUILDING OUR TOOL BOX BIN AFTER THE ACCIDENT.
The car looks wonderful! We were happy with the updates!
I enjoyed working with staff, they always kind and helpful. All my questions where answered in a timely manner. While the work on my Ford Focus was being done I got text messages with update status by percentages and a call when thing changed. Their plan was really close to actual time table. I would use them again.
This was the best service I have ever had. Orlando and ****went above and beyond in getting my truck repaired. I will always be a loyal customer with auto masters. Thanks to everyone there. Shane G
I appreciated the text message updates while my vehicle was in for repair. The staff was very friendly and helpful. Overall a great experience.
Great job! Proffessionl and friendly--
Thank you for keeping me informed while my car was being repaired! : )
****did a great job keeping in contact with me to give me updates and dealing with the insurance. My car looks great.
Awesome service from when I walked in the door!
We are super impressed with the high quality service we received. All the staff was very professional as well as the service provided was well done.
Thanks for keeping me updating the whole time!!
I am very happy with the work on my truck. I am also very appreciative that when I picked it up it had been washed and completely cleaned out on the inside. Thank you for all the extra work you did with the cleaning of my truck and the high quality repairs. I will definitely use your shop in the future and recommend you to others.
Everyone was so nice. I'll never go anywhere else. They made me feel like family. Thank you so much.
Nick made the whole process very quick and easy, Auto Masters will be my choice from now on for all my repair needs. Thank you
Overall experience was wonderful. From the time I walked in to drop off the car up till when I picked it up after completion. Car looked amazing. Just one rim still has the scuff marks but I think I can live with it.
Excellent customer service! I was fully updated on every step my car was going through!
Vehicle Make : Mitsubishi
They all did a top job I will tell everybody
My car looked perfect. I was very happy! Thank you so much!
The vehicle was repaired in just a few days, with new paint that matches perfectly. I appreciate all the hard work put into repairs. Would definitely return to auto masters. ????????????
Excellent work, I couldn't be happier with the results. Thank you!
My car looked as if nothing bad ever happened.
Excellent service! amazing customer service as well. If a family or friend needed body work on their car, I would definitely tell them to go to Auto Masters!!!
Quick and Quality Works. Well Done !
Ron gave me the very FIRST good impression when I took my van for check and service. What a Friendly service! ****is good too, friendly and polite. He informed me the process on the repair every step all the way. I would like tell and recommend others about Auto Master Service Center.
Everyone was very nice and my car was completed before the time that was due. When I had trouble with the loaner car they helped me get a different one. Thank you for giving me my nice car back!!!
Other than the parts taking so long too arrive, so far no complaints, staff was very courteous and professional.
Thank you, Daryl G
I am a repeat customer. I am always satisfied. You always do a great job. I have had numerous cars done.
Vehicle Make : Volkswagen
Wonderful job and great communication!
Yes they were fast and courteous very nice job
Excellent professional job.
You have a great staff, couldn't be happier. The car looks fantastic. Would highly recommend your shop. Great experience Thanks
Great customer service and was able to get my car done quick
My car was completed when promised and it was SPOTLESS, inside and out. You do amazing work, I am completed thrilled with the job you did. Thank you for all your hard work!
Jes was great to work with.
excellent customer service and service to my vehicle.
Excellent job and extremely friendly staff
Bit longer to repair my car than expected, but job well done. What really separates you guys from others is giving us a loaner car. Excellent!
Had the wreck on a Friday minor damage rear bumper and had the car completely fix by the next Friday. From what I can tell they did a very good job. I am no expert but as I view where the damage was the exterior looks great.
I would recommend these guys so far I am completely satisfied.
Your facility is convenient, your staff is friendly and efficient, and the job they did on our vehicle is wonderful! You guys are the best! : )
The team at Automasters did an amazing job with my Subaru. They were very fast, efficient and friendly. I am very pleased with the service I recieved.
I tired calling on Friday after I left the shop, but it was already after hours. There are a couple of issues I have with my vehicle. I will be contacting someone Monday morning.
Thank you for everything you guys helped me with during this process!!
A job well done by all. Thank you all.
I was very surprised to find my car washed and detailed when I picked it up. The repair is excellent too!
Josh Ward and all of the people who work at the hoover Auto Master location were great to deal with and went over and above to repair our 2013 KIA Soul to its like new condition. I will be back with any repairs on future autos that may come up due to the excellent service. Well done Josh Ward.
Excellent customer service
All things done, from start to finish it was a great customer experience !!
Interior has dirt and/or grease smudges that I noticed on the drive home. Sticky sunstance on back seat. Trim on driver side window has fi or overspray on it therefore it does not match the trim on all other windows.
Robby was more than helpful!! He goes above and beyond his job duties to make sure I was happy with my repairs on my Traverse.
They were always friendly and kept me up to date with my car I never felt in the dark. Great experience I would recommend.
Was unhappy with no color blend to the hood with the rest of the truck or drivers door and gap in rear bumper difference viable clearly to the untrained eye
The gentlemen at auto masters are completely amazing and my van looks brand new. I am completely happy with their work and just super amazed that they went above and beyond, they did not have to detail my car, but they did. These guys have a customer for life and I recommended them to everyone at work if they ever need repairs done. I would like to give my appreciation to Robbie, he kept me up to date on all repairs and answered any questions I or my husband had. Thank you very much. You guys have a great business and I'm sure many other very dedicated customers!!!! Thank you for being there for my accident.
The team did an amazing job and were very to work with!
Cleanest my truck has Ben since I bought it.
It was great they made it look better then it was before, finished quickly for what they could and could always explain to me on extent ions due to parts. The only bad part is it was extended two times due to parts.
I am extremely thankful I chose auto masters vs a competitor with a similar name. Your company was able to get my car in and fixed very quickly and the staff was very professional.
Matt works in the front office. He was right about the quality of work Auto Masters do. My car looks new! The price was a few 100 dollars less than the other company!
Very nice job! Thank you!
Thank you for the great work!
Thank you for your fast and friendly service. It made this experiance alot easier for me and my family.
The repair job was thorough and prompt...thanks.
I am very happy with my car and the customer service was great . Car looks just like new.
your team does excellent work