Very professional and friendly
Vehicle Make : Mercedes Benz
Nick is an amazing employee. He goes above and beyond to make sure everything is taken care of. He is well versed about insurance, rentals, the entire process and his willingness to go above and beyond is outstanding. Employee of the year.
I am completely satisfied with the work done on my vehicle, it only took 2 weeks and I expected it to be longer so I'm happy to have my vehicle back and looking very good thank you
The finishing touchs was not satisfactory, they are coming undone and that makes the car look ragged. Not satisfied with that.
Due to the excellent repair work, my car looks brand new. I would highly recommend Collision Works.
They did a very good job on repairing my truck and I appreciate the fact that they had washed my truck and vacuumed the inside. Very helpful workers ????????
I felt very comfortable after picking up my car.
Having a feeling that if anything showed up down the road that needed adjusted or reworked would not be a hassle or inconvenient. Plus the car looks great.
My car looks beautiful and the repair was done speedily with updates. Very happy with my experience.
Especially appreciate your tracking down a door so costs could stay around insurance ppayment.
Also, your staff is pleasant/helpfuol/considerate.
I would definitely recommend CW Downtown to others
Thank you Nick for your excellent customer service. I am glad I used this facility to repair my vehicle after my accident. As a bonus, my car was completed ahead of schedule. Thank you for repairing my vehicle.
We appreciate how professional Nick is and went the extra mile to take care of everything for us.
Working with Nick and Raven was wonderful! They made the whole process easy for me!
Great job, incredibly courteous. Only concern is when I picked up my vehicle there were two new employees, Hugh turnover is always a concern, makes one wonder about the stability of the location.
That aside, the two new employees were incredibly cheerful and happy, and they were a pleasant addition to the crew and experience!
Could not have chosen a better place to get my car fixed. They saw it as a fun challenge rather than an obstacle and were very perceptive and supportive through the whole process. I will definitely be recommending them to others and if needed, would certainly use them again.
Vehicle Make : Volkswagen
You did good job. Thanks.
Great experience with your shop
Robbie is very Professional and his staff was Professional kept me informed stopped in a couple of times and checked on car they took me in shop a let me see work in progress
Please, do NOT contact me. I'm tired of this whole process. I realize that the painting of my alloy wheel was a sublet job, but even after bring it back for a second time, the job wasn't good. I realize that my insurance company wouldn't authorize the replacement of the wheel, however, if this is the best that can be done by the sublet company, perhaps a different method to repaint alloy wheels should be used. Also, my car was slightly damaged while it was at this facility. I wasn't the least bit happy with that, obviously, but I was tired of messing with everything to do with the wreck, so I was okay with them touching up the 3 paint chips and buffing out the scuffs that my car acquired while it was at Auto Masters.
Everything was easy. Getting an estimate was quick and easy. All the staff were really nice. The work on my car was done very well and fast.