The best body shop experience I ever had.
I have not seen the vehicle, but my daughter said you did a good job. Thanks, Bob Parker
I received the vehicle on Monday the 21st. The next morning, while in the car wash the drivers side strip, on the rood of the vehicle and the forward facing piece of plastic on mirror of the same side came off. The shop reattached them just an hour later. The hood was not sitting flush. The shop attempted to adjust it but told me that was as far as it would go. Not all damage from the incident was repaired. On the drivers side door, where the broken mirror scratched the door, the paint scratches were no repaired. The paint does not match. The vehicle was also covered in sanding dust, inside and out.
I do appreciate the shop squeezing me in such short notice and supplying me with a rental vehicle when the initial estimated time of completion wasn't fulfilled but I can overlook such discrepancies on a vehicle barely 2 years old. This weekend I will be taking some photos of the above mentioned issues and emailing them to Stevenson Collision and my insurance company to see how we can get this resolved.
They keep us updated on our car. They also listened to our concerns. Always Polite.
Vehicle Make : Volkswagen
the team that worked on my car did an awesome job. I will recommend people to your business for repair work on their vehicles.
Finished my repairs in a timely manner, and it looks great!
Mary, Jeff, and Ronnie were all very friendly and great to work with. Appreciate all their help from beginning to end. Thank you all!
I very much appreciated the email updates on my car repairs. It was so helpful in planning my schedule. When I picked up my car I was so happy to see that not only were the repairs done well but also my car was incredibly clean inside. It was just such a pleasant experience and I would highly recommend this facility to anyone.
Everything was great except the detailing of the vehicle. Had white dust all in the driverside of the floorboard, a white dust film was on the door. There was white dust on the outside of the vehicle also. Not what i expected when i was told my vehicle would be detailed. Looked like the back outside was not even touched.
Thank you! I appreciated being consistently updated, and my repairs were done a day earlier than I expected!
Good job, liked the finished project. Employees were friendly and helpful
Arrangements for the repair were about as easy as it could be.
Everyone helped me in the process by answering my questions, offering suggestions on dealing with the insurance company and car rental agency.
Stevenson Automotive is ranked number 10++ in my book. Thank You, Bob
It looked brand new,thankyou
The repairs seem to be very professionally done and the truck was in better shape than it was when I left it with you. Your folks went over and above with the repair and the detail. Thank you for all of your efforts!
I like the fact that they were very polite and professional. I like the fact that I was kept up to date every step of the way.