When my car was hit in a parking lot and needed repair, I asked her insurance to approve Cooks!! I was willing to drive from my new home in Sausilito ...for Cooks expertise. I am most appreciative, and just hope the recent restructure doesn't affect that.
Carolyn at the front is a delight, such a helpful, kind person. Thank you for everything! Great work on the car, looks great, looking forward to having it waxed in a couple of weeks.
The whole team did a wonderful job
Vehicle Make : Volkswagen
Thank you for that great work that was done to my car and in a timely fashion.Really appreciate the job.You all have a great week.
Warm and friendly office staff. Excellent communication and organization. Clean and comfortable lobby. Was very pleased with Cherie’s customer service as well as Carolyn at the front desk.
Everything worked well: drop off, work completed on the volvo, pick up.
On a scale of ****-10. You guys are a 12, thank you for your outstanding service in all possible ways!
The process went very smoothly! I had my car back in no time!
You were all so easy to work with, very communicative throughout the process. And my car looks great! Thank you again.
From the time I came by to show them the damage, to the time I picked up my car, nothing but premier service. Friendly and competent, can’t beat that!
I deeply appreciate for all the attention I’ve got concerning repair of my car. Also I was advice about the progress of the repairs every few days. Job was done timely as promised. Would recommend them to anybody and use them myself if I need future work to be done on my car.
Thanks a million!!!
Vehicle Make : Land Rover
Very professional and organized from step 0. Superb service and communication throughout the process. Without a doubt, the best auto body service I've ever seen.
Great team working the front desk and the customers. Thanks so much.
Wonderful experience! Highly recommend.
I had a great experience at cooks! Alfonso was fantistic and was so great about getting the job done!!! Excellent service!
Everyone on your staff has been amazing. Years ago, I used your auto shop and was left pretty unhappy. Unfortunately I have had to use Cooks collision twice in the last year. Your front office and Maha were so amazing!! I have obviously changed my mind and happy I decided to come back to your shop!!!
Thank you thank you
Vehicle Make : Mini Cooper
Everyone one was very kind, informative and helpful from start to finish. Thanks for your help and assistance through this process.