Vehicle Make : Mercedes Benz
I appreciate the responsiveness and helpful information provided throughout the process.
Yes I was completely satisfied with the customer service. My service representative's attention to full fill custom replacement parts was excellent.
Travis is an excellent worker at your place
He was v pleasant and polite
More than satisfied
Travis Milburn was great. Very through and promptly responded to my calls and emails and his updates. Also appreciated the complimently work that was performed on the front bumper cover.
Vehicle Make : Mercedes Benz
Cook’s has done work for me on 3 cars and consistently have excellent quality and service. In all cases my vehicle the results have been as good as new and wee done within their estimated times to complete.
Justin did a great job. 10+.
Cooks was very efficient and easy to work with. All my repairs were completed in a timely manner and they maintained open communication throughout the process.
Justin and his team went above and beyond! Cooks collision has serviced several of our cars over the years and we have always been pleased with your work; however, Justin made everything easy, smooth and my car is like new. He is definitely a keeper!!
Thank you so much!
Cooks Collision is the premier destination for auto repairs. We've only used Cooks for our vehicles.
They staff are friendly, professional, courteous and explain every step of the repair process.
My wife and I are satisfied 110 percent with the repairs on her Volvo, and thank the team at Cooks Collision in El Dorado Hills for their excellent work and stellar customer service. Thank you Justin and team!
John & Valerie Piotrowski
Justin was amazing. He was thorough, great at communicating with me, my car was delivered sooner than anticipated and everything was perfect. Definitely a satisfied customer. Oh and thanks for the coffee! That was an unexpected treat.
Justin was professional and thorough. He went above and beyond to keep me informed and even had my car done earlier than quoted. A great experience.
Great customer service and repair.
Your service was terrific and your employees are outstanding. Travis was so thoughtful, polite and completely honest about anything I would ask him.. You are very fortunate to have him as an employee. And the young man that ran the shuttle for me to go home and then to come get me to get my car was one of the nicest young men I have ever seen. He was so polite and such a gentlemen. Again, you are very fortunate to have him as an employee
Staff was very helpful and courteous!!
They are very responsive and update the repair process bith email and phome call. I also like thorough explanation. I only drove 2days so I don't know repair is well done but I am sure that they will handle right away which is more imporant.
Dana was very helpful and kept me informed.
Extremely efficient, communicated in every aspect. Very kind and caring staff.
Fantastic job and service. Thanks.