Thanks for all the hard work guys. You did a wonderful job.
Communications diring repair was great and customer service in the office was also very good.
Timely. Kept me updated. Precise.
I had a wonderful experience through the entire process
And thanks to you all at Cooks Collision
Service and timing was excellent...
The vehicle came out even better than I thought the staff are very professional like always
Everything came out fine and they were very kind. Nothing wrong with the vehicle thus far.
The only thing that went poorly was the automated email system. I was under the impression that the car would be completed with repairs 2 weeks longer and I just filled up the tank on the rental.
I can make better comments after we drive the car for a week or so.
Robert and Claudia that I have direct contact with are great people. They are polite and explained the details of what to be done on the car. They gave me the confidence that my car is in good hands. Overall they did a good job.
Car looks great, thanks for gluing the mirror!
Very welcoming, and friendly people.
Cooks Collision went above and beyond by repairing damage that was previously there. I though that was great. Thanks again Cooks Collision.
I really appreciated the timely manner in which you all fixed my 2008 Honda Accord. I also really liked the fact that you made my car look so pretty and shiny by giving her a long needed bath. Not only did you clean the outside but the inside looks so good and smells good as well. Thank you all for your great customer service and for making my baby look better than New.
Derrick and the team did such an awesome job on my car. When I got my car, I couldn’t believe it- it looked just great if not better than it did before my accident; I believe the team washed the car as well which was very nice. Cooks Collision gave me peace of mind throughout the process and for that I am grateful.
My back up camera constantly beeps even when the car isn’t on , my Bluetooth was disconnected now I can access my handsfree or any other function they bluetooth... cosmetically Looks great..
The car is undrivable it makes a loud noise when you press the gas pedal. That noise wasnt happening before. I thougt that fixing the car from accident means back to its old condition. Which isnt the case here
Vehicle Make : Volkswagen
Great job and your team repaired our car on time. We would recommend it to others that need there vehicle worked on.