They took my car in and work with my situation by making sure that parts was there before I dropped my car off and finished early to give my car back. My car looked good and ran good. I was up dated on the progress and walked through everything that was done.
Buen trato y te ablan entu idioma
Very professional and friendly staff. They were quick to help take care of my issues and it couldn’t have been a quicker easier process dealing with them. I would highly recommend this office. Their manager came out to say hello and make sure I was taken care of as well which goes a long way with customers.
This was my first accident I have been in and Johnny really made this experience so easy and less overwhelming for me. My car turned out great as well!
Yes, i am very satisfied. Friendly staff, helpful, just happy with their services.
Johnny was incredibly communicative about the car's status, the estimate as it shifted, and made sure everything was square with Farmers insurance. He even gave me general car tips for a sap problem. Very impressed with his professionality and kindness.
Customer service and quality of work second to none! Very, very impressed and satisfied! Thank you!
After repairing, the lid of compartment was missing.
Courteous and kept me in the loop throughout the process!
Job well done. It looks brand new! Thank you so much. :)
All the staff at Cooks Collision where wonderful. So far I'm very impressed with the outcome of my car repairs everything looks great! Tiffany went above and beyond to prove to me that she knows what good customer service is and she is Beyond Pleasant to work with.
- great service - very patient, quick and efficient
- constant communication about my car status
Everyone was super helpful and I was shocked at how fast everything got done!
The team kept me informed, and helped me out when the car needed more time due to the discovery of a previously hidden defect. Everyone was nice, helpful and friendly.
I was treated very well during the repair process on my car. Johnny saw to it that I was well informed and every step of the process was explained and managed for me.
Staff is very friendly and helpful.
Very prompt and talented crew
Not sure if this submitted. Great communication and customer support. The repair was in under the estimated time, even though the repair was more extensive than originally thought.