This was my first accident I have been in and Johnny really made this experience so easy and less overwhelming for me. My car turned out great as well!
Yes, i am very satisfied. Friendly staff, helpful, just happy with their services.
Johnny was incredibly communicative about the car's status, the estimate as it shifted, and made sure everything was square with Farmers insurance. He even gave me general car tips for a sap problem. Very impressed with his professionality and kindness.
Customer service and quality of work second to none! Very, very impressed and satisfied! Thank you!
After repairing, the lid of compartment was missing.
Courteous and kept me in the loop throughout the process!
Job well done. It looks brand new! Thank you so much. :)
All the staff at Cooks Collision where wonderful. So far I'm very impressed with the outcome of my car repairs everything looks great! Tiffany went above and beyond to prove to me that she knows what good customer service is and she is Beyond Pleasant to work with.
- great service - very patient, quick and efficient
- constant communication about my car status
Everyone was super helpful and I was shocked at how fast everything got done!
The team kept me informed, and helped me out when the car needed more time due to the discovery of a previously hidden defect. Everyone was nice, helpful and friendly.
I was treated very well during the repair process on my car. Johnny saw to it that I was well informed and every step of the process was explained and managed for me.
Staff is very friendly and helpful.
Very prompt and talented crew
Not sure if this submitted. Great communication and customer support. The repair was in under the estimated time, even though the repair was more extensive than originally thought.
You did a great job with communicating the status and being clear from the start with what to expect. When I called I received a prompt response. The work was great too!
Everyone was super professional and friendly.
My tech worked extra hard to get my car finished before the weekend which was much appreciated!
Excellent work, quickly done. 10/10 would use again.