Annette H.
Vehicle Make : Honda
Everyone there was very helpful and professional, from Maria at the front desk to Mgr Sean and everyone in between especially Adolfo who kept me apprised every step of the way. Thank you for a beautiful job on my 2005 Honda Accord!
Inessa A.
Vehicle Make : Toyota
Excellent job, I am very happy!
Thank you! I wish you a wonderful
Holliday’s.
Mary S.
Vehicle Make : Honda
Pleased with all aspects of your service
Staff courteous efficient and pleasant
Text system kept me informed on daily basis of cars progression per system
Eric A.
Vehicle Make : Ford
I appreciate the flexability. How he came in on a Saturday and all.
Love the way it looks.
Love the comunication
Soledad L.
Vehicle Make : Kia
Ohan was very nice and always he keep me post it about my car. Also was professional and he explained to me everything about the repairs. Thank you.
Nizar S.
Vehicle Make : Toyota
Completely satisfied
Pamela M.
Vehicle Make : Ford
Ohan was terrific.
Zoran L.
Vehicle Make : Dodge
Great shop work and Ohan’s excellent customer service and communications were excellent. This is my second visit, and you got very satisfied client.
Patricia S.
Vehicle Make : Ford
Will always use in the future
Andrew C.
Vehicle Make : Mercedes
Great service and communication
Milagros O.
Vehicle Make : Toyota
Ohan was awesome and stayed in touch with me throughout the repairs to keep me in the loop. He went above and beyond to get my FJ Cruiser back to how it was before the collision. All my aftermarket parts made it a little more difficult, but he got it done at the projected time, which was crucial for a pre planned 4 day trip.
Leonard.,william S.
Vehicle Make : Toyota
A simple bumper repair took almost 3 weeks Seemed to be too many unnecessary delays and an attitude that “they were busy and shouldn’t expect better service.”
Abigail S.
Vehicle Make : Honda
Cliff was super nice and communicated constantly. Car looks great!
Headley.lynn Headley,wayne.
Vehicle Make : Scion
Enjoyed my first experience with Cooks. Very informative and really liked the daily texts update that let me know the different stages of repair. Thanks so much!
Gerardo V.
Vehicle Make : Chevrolet
Great customer service and Clif did a great job keeping me updated. Thank you sir!
Nguyen.diem Le,loan.
Vehicle Make : Honda
Everyone was really great. The walk through inspection was thorough, the daily updates was awesome and the repair was great. Finished in half the time they had anticipated on finishing. Very satisfied customer
Tachun K.
Vehicle Make : Chevrolet
Still would like the touch up paint that was offered to me. There was a small dot on the side that wasn't painted that needed touch up. I was told that I would be provided with some touch up paint.
Scottie R.
Vehicle Make : Lexus
I was very impressed with how professional my estimator was and how thorough he was. Cliff reassured me that my car will be returned to me the same as before the accident. I was given daily updates about the progress of the repairs and always advised to call him if I had any questions. My car looks wonderful and was repaired in a timely way. This was my first time having any body work done on my car so I was very apprehensive. I had a great experience with a very unsettling circumstance. I would highly recommend Cooks to anyone who needs body work done on their car.
Jonathan D.
Vehicle Make : Honda
There are a few things that I would like looked at. I sent a message to the gentleman handling my car but I have not heard back from him. So my car is not completely done and I would like to speak to someone. I’m not angry I just want to take care of it.
Mohammad M.
Vehicle Make : Toyota
Your employee Ohyan is excellent in customer relations and work performation. He seems very professional and follow up work being in repair shop. I am very satisfied. Thank you
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