Great service and communication. Cliff is awesome. Thank you.
Very impressed with the customer service and the repairs. Thanks!
Overall cooks did a good job. But, with that said there were two things I am bothered by. Number one I dropped off my car on Monday, it took until Thursday before a valid accurate estimate was complete.
2nd, I’m disappointed with the warranty disclosure. The work performed by Cooks is warranted for life, (for the original owner); how bogus. Your work on the vehicle should be warranted on the vehicle, it should not matter who owns the car. If I give it to my daughter, the work should still be under warranty.
nice work. friendly and prifessional staff. Brian was awesome!
very organized body shop company with professional and polite employees, Perform the repairs in a timely manner.
Very professional and friendly
Great customer service and repairs looks fantastic. Thank so much
Car has a theumming sound while driving.
Wheel lock and wheel lock tool missing.
Have texted and no response after 2 days.
Everything was perfect, communication, timing and service in overall. Clifford was Great!!!
Very satisfied with the repair. Robert made the whole process easy and kept me updated. I will definitely recommend Cooks Collision to friends and family.
Cooks rep. Robert **** kept me well informed of the progress on my Vehicle repair, with daily calls and emails. After picking up car, there was a problem with overheating. I brought car back, Robert took care of the problem. Was professional at all times. Good job.
Very good experience,highly professional.
I am completely satisfied with my Cooks Collision experience. My service representative, Robert ****, was professional, helpful, and friendly. He explained everything and gave me daily updates, by email and by phone. He made the process of repairing my car efficient and less stressful. He arranged transportation to take me home and pick me up. I really appreciated that. Cesar, the person who drove me home and picked me up, was friendly and courteous.
I truly appreciate the service I received from Cooks. Thank you.
Everyone was helpful and friendly. Much appreciated
You guys were great thank you ????????
Work was done in a timely and professional manner. Robert and the Staff were friendly and very helpful. All in all it was a good choice of a collision repair shop. If I need a repair shop again I would go to Cooks Collision first.
Robert **** was so instrumental in the smoothness of his follow ups and updates. I always knew what was going on.Communication is so important. Thank you Robert. All staff were professional and very personable.
They where very profesional make my feel important