Vehicle Make : Mitsubishi
I cannot say I was "completely" satisfied with my experience as there were some gaps in communication, but overall it was not a terrible experience.
You have a professional approach and delivered an excellent repair
Service was great, everyone was really nice and answered all our questions!
Everyone was courteous, professional, all my
questions were answered and the job was completed in a reasonable period of time with excellent results.
Well done, everyone. I appreciate the convenience of update messages, courtesy rides to Enterprise, and your friendliness.
On a scale of **** - 10, you guys get an 11!
Great service and communication. Cliff is awesome. Thank you.
Very wonderful staff!
The lady at the front desk was very nice!
My car came out beautiful.
Service was fast. Everyone was was very friendly and nice and caring I will be getting all repairs done here.
Thank you everyone
Very impressed with the customer service and the repairs. Thanks!
Great job. Very professional and great job keeping us in the loop on a daily basis. Thank you
Very informative and helpful. Finished job 3 days earlier than anticipated. Quality worK!
Cooperative, informative from start to finish and job well done
Very good and efficient service!
Overall cooks did a good job. But, with that said there were two things I am bothered by. Number one I dropped off my car on Monday, it took until Thursday before a valid accurate estimate was complete.
2nd, I’m disappointed with the warranty disclosure. The work performed by Cooks is warranted for life, (for the original owner); how bogus. Your work on the vehicle should be warranted on the vehicle, it should not matter who owns the car. If I give it to my daughter, the work should still be under warranty.
nice work. friendly and prifessional staff. Brian was awesome!
very organized body shop company with professional and polite employees, Perform the repairs in a timely manner.
Very professional and friendly