You guys did great work very clean job. Also made it less stressful with the textupdates
Great job! Getting my car back was like stepping into a brand new car and the detailing of the car is a really nice touch. Everyone was responsive and easy to work with. Thanks for making, what can be a difficult experience, much easier to deal with.
The communication was great as was the work and timeliness.
Excellent customer service. Really appreciated the text updates, including estimated cost breakdown.
Vehicle Make : Mercedes Benz
Very happy with the service I received.
Great service. Awesome communication about repair status.
Customer Service is awesome and the quality of work is amazing. Thanks Everyone!
Thanks so much. The repair looks great, like a brand new car. I appreciate your attention to detail in also replacing the 3M film on the front bumper.
Great service, worth the wait!
Great job . Not only did the fix my car they washed it and cleaned the inside in a shorter time then they quoted. Thank you
The communication was fantastic throughout the whole process and the quality of the work done was equally as great.
The car looks great and was fixed ahead of schedule. I got updates on progress and Darek came to my house afterwards to fix one last piece. All insurance payments were handled by the shop which made the process easy. I’m very happy with the experience.
Vehicle Make : Mitsubishi
100% happy with the service! Owner is super nice and helpful , it was completed in a very timely manor and I loved the text messages updating me ! I was blown away with how clean my car was when it was returned to me! Sparkling as if I just bought it! You guys are the best and I’ll make sure to recommend you to everyone I know !
They did a great job with the repairs and the car looks brand new
I am very satisfied with the work done by Imperial. I recognize the high quality work. They are great about keeping you updated in the progress
Imperial Auto was great! They were helpful, pleasant and efficient. It was extremely seemless between them and my insurance company. My car looks amazing and they went above and beyond and cleaned the whole interior of my car. I highly reccomend.
Imperial Auto did an amazing job! Highly recommend.
I did not know about Imperial Auto, until my daughter was rear-ended recently, and Liberty Mutual recommended them. I could not be more pleased with the entire process. Darek at Imperial is extremely professional, and kept me informed throughout as to the progress of the repairs. The car is as good as new, and done on schedule. I will definitely be recommending Imperial Auto to anyone in need of auto body work.
The BMW looks fantastic! Thanks for the quality work done on time!