Aaron and Dave were great!! Amazing communication and the repair looks great. Sad the location so close to me on Capitol Highway is closing.
Aaron Kipp was over-the-top w/ customer service! Please pass on a huge thank you to him, our car looks like we just bought it! We will recommend Mackin to everyone, couldn't be happier.
No complaints. The service was great.
so bummed that you will be leaving our neighborhood!
I had another incident. Had brought the vehicle in, Dave photographed and said he would discuss with Aaron. I assumed it would be fixed with my other dings. Was not. Would have been the perfect time to lightly sand and fix it. I'm bringing it back on Thursday if I can get in on your business hours. Very dissatisfied
Great communications during the entire repair period. Repair work looks like the original Mercedes paint color. An excellent match. I will continue to use Mackin if needed in the future.
Phenomenal work (my car is exactly restored to how it was before) and most importantly professional customer service. Aaron Kipp at Mackin's Auto Body in SW Portland off Capitol Hwy was exceptional to work with. Really excellent customer service that he delivered.
Aaron in the Capitol Hill office was fantastic. My job was a three week job, and he kept me up to date throughout the entire process. I have never used Mackin's before, but because of Aaron and my experience I will suggest it to anyone who needs body work done.
Really appreciate that Aaron Kipp stayed past closing time when I rushed in at 5:25 hoping he could help (two other places had said they could not repair my side mirror and the second place referred me to Mackin's). Aaron was friendly and professional and took the time to fully understand the problem. While I waited for the repair to be done I was kept updated by email and phone. The repair was perfect and the car was cleaned and returned in better condition than I brought it in. Thank you!
I had a pretty bad dent on my hood and you guys fixed it up so well that I can't even tell it was ever there. Great work!
Aaron is awesome! We would definitely return
Aaron was tremendous. Excellent service. I'd recommend!
You were very kind not to make me feel like an idiot and the car looks great!t
Aaron Kipp was great - professional, thorough, trustworthy, and gave us good advice on a rental car scenario.
Mackin's was courteous, was good about explaining everything and keeping us informed, and they did quality, timely work.
Aaron Kipp provided terrific service. He handled everything with the adjuster and kept me well informed. I would not hesitate to recommend your shop to my friends.
You really went out of your way to make sure I got exactly what I needed and at the time you promised.
Excellent customer service, responsiveness, timeliness, and attention to detail.
Very professional, friendly and efficient. Thank you