Amazing service.. will never go anywhere else!!
The fact that you guys washed, vacuumed and cleaned the inside of our car was ABOVE AND BEYOND! Blown away! Especially considering we just got back from a 3 day camping trip in the dusty mountains, our car was a mess and now it’s crystal clean! Thanks guys
Rainier Collision Inc. - Gig Harbor Replied:
Kellie, Thank you for your review and feed back. We also provide a full service dept for oil changes etc. if needed in the future.
The work done was good. However the scheduling and communication were poor. And when I expressed my dissatisfaction, I was offered for the cost of a rental car to be covered, but not an apology.
Easy to work with. Beautiful job. Friendly and professional. Much appreciated.
While there was a delay in my repairs due to the paint spray booth going down, my car was still done a day before the estimated delayed time. The repairs looked amazing and I appreciated my car being detailed after.
You made the process pretty simple and got it done pretty fast. I liked your connection with Enterprise too.
Thank you to the wonderful and attentive staff at Rainier Collision. I appreciate each and every one of you. You all made this process quick and stress free for me and my family. My car looks good as new and was completed ahead of schedule as well! Thank you! I will definitely refer you to all friends and family.
Awesome! U guys did a FANTASTIC job on my car! When I got home, my hubby even said so:) Thank You Sharon for your professionalism.
They did not fix the mirror, same damaged mirror is on the car.
The car looks like new. While it took a little longer than expected, they kept me updated throughout the process. They also handled the insurance work, which saved me all the hassle.
Very friendly and great customer service!!!
Steve was a helpful professional.
The SEquoia looks like new and that is saying a lot for a SUV with 98k miles!
We appreciate all of the fantastic communication on the progress, your attention to detail, kindness and hospitality.
Cleaning out the inside of this "Mom uber vehicle" was also and wonderful surprise!
Thank you, thank you!
Vehicle Make : Mini Cooper
The communication was a disaster!
The incorrect grill was installed, and no one informed me until it was "ready for pick up". This created an additional delay. That's the beginning of my concerns about the disconnect between the shop and the front desk.
There are a few issues that need to be fixed. Waiting for call back tomorrow.
Sound Home Solutions
Looks great and really good customer service!