Body Shop

Real Reviews From Verified Customers

Gary M.
Vehicle Make : Chevrolet
5 out of 5
The car looks as good as new. Great job! Thank you
Jane A.
Vehicle Make : Subaru
5 out of 5
I have had two experiences with Rainier Collision Repair, and both were positively exemplary ones. The level of professionalism and the caliber of work are over the top the absolute best. I would not hesitate to, and have already given the highest recommendation to friends and family, and will continue to do so in the future. I do so appreciate all of you. Thank you for restoring my car so beautifully! ?? Jane A
Walter B.
Vehicle Make : Toyota
5 out of 5
We were very happy with your process and how you worked with AARP The Hartford. You, and the Hartford, made it very simple for us. The work done was quicker than promised and we appreciate that. The Highlander looks very nice now.
Cathy T.
Vehicle Make : Toyota
4 out of 5
I especially want to thank Randy and the receptionist for helping with the responsible party that was paying for the repairs. They went out of their way to help the transaction go smoothly and as planned.
Shannon W.
Vehicle Make : BMW
5 out of 5
Excellentl service and professional work.
Samantha K.
Vehicle Make : Nissan
5 out of 5
Good communication and my car was returned so clean! Thank you!
Timothy Z.
Vehicle Make : Infiniti
4 out of 5
Just got it back. Haven't taken too close of a look but the service was the best.
Nick B.
Vehicle Make : Ford
5 out of 5
Amazing service.. will never go anywhere else!!
Kellie G.
Vehicle Make : Nissan
4 out of 5
The fact that you guys washed, vacuumed and cleaned the inside of our car was ABOVE AND BEYOND! Blown away! Especially considering we just got back from a 3 day camping trip in the dusty mountains, our car was a mess and now it’s crystal clean! Thanks guys

Rainier Collision Inc. - Gig Harbor Replied:

Kellie, Thank you for your review and feed back. We also provide a full service dept for oil changes etc. if needed in the future. Sharon :)
Cynthia L.
Vehicle Make : BMW
1 out of 5
The work done was good. However the scheduling and communication were poor. And when I expressed my dissatisfaction, I was offered for the cost of a rental car to be covered, but not an apology.
Theresa J.
Vehicle Make : Fiat
5 out of 5
Easy to work with. Beautiful job. Friendly and professional. Much appreciated.
Sweet.marianne C.
Vehicle Make : BMW
3 out of 5
While there was a delay in my repairs due to the paint spray booth going down, my car was still done a day before the estimated delayed time. The repairs looked amazing and I appreciated my car being detailed after.
Susan W.
Vehicle Make : Subaru
4 out of 5
You made the process pretty simple and got it done pretty fast. I liked your connection with Enterprise too.
Melanie Y.
Vehicle Make : Toyota
5 out of 5
Thank you to the wonderful and attentive staff at Rainier Collision. I appreciate each and every one of you. You all made this process quick and stress free for me and my family. My car looks good as new and was completed ahead of schedule as well! Thank you! I will definitely refer you to all friends and family.
Geneva B.
Vehicle Make : BMW
5 out of 5
Awesome! U guys did a FANTASTIC job on my car! When I got home, my hubby even said so:) Thank You Sharon for your professionalism. Thanks Again! Gen Busse
Diane O.
Vehicle Make : Kia
1 out of 5
They did not fix the mirror, same damaged mirror is on the car.
Megan N.
Vehicle Make : Subaru
4 out of 5
Simply thank you!
Daniel W.
Vehicle Make : Honda
5 out of 5
The car looks like new. While it took a little longer than expected, they kept me updated throughout the process. They also handled the insurance work, which saved me all the hassle.
David G.
Vehicle Make : Pontiac
5 out of 5
Very friendly and great customer service!!!
John S.
Vehicle Make : Toyota
5 out of 5
Steve was a helpful professional.


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