Very professional and they take all the work out of a bad situation. It was completely painless for me all the way through
Washington Auto Collision has a very professional and friendly staff, with an attention to detail and unparalleled customer satisfaction. Very few if any Auto body shops can reproduce factory quality paint to rival the multimillion dollar robotic equipment used by auto manufacturers, Washington Auto Collision has by far the best **** in the Pacific Inland Northwest and he paints true factory quality...
If you care about your car or truck and it's not just transportation for you,then don't accept an OK repair, take it to Washington Auto Collision and have it done right.
You guys were thorough, the car looks great, and I appreciate the little jar of touch up paint, as well as the clean you gave my car. Thank you for being so good at what you do, you guys did awesome!
Vehicle Make : Land Rover
Very happy with everything. Looks great.
Great customer service! Very efficient and the car looks great! Thank you!
Thank you. Car looks beautiful. Really appreciate having it finished before the projected date. You'd been recommended to me by co-workers and I'll be joining their chorus in singing your praises.
You went above and beyond with making a horrible moment in life and taking care of things. Not only did u immediately act and start repairs but provided me with a loaner vehicle. Your excellent customer service and communication made me able to concentrate on other things as I had confidence in your team. I will continue to refer you . THANK U
Thank you for your great work, friendly support and, of course,the loaner car.
Very helpful, very pleasant. Kept us informed as to what was happening and the time frame. We were very happy with Washington Auto Colision.
I appreciate the customer service from start to finish. Thank you for taking care of my car and being completely helpful making me feel I made the best choice with you guys. I would recommend you guys to everyone. Again thank you
Thanks for taking care of us and our vehicle.We were a bit worried, with our vehicle being fairly new. Thanks for making our eexperience a good one.
Vehicle Make : Volkswagen
I love the work they did
Excellent service from start to finish. Yukon looks new again
The team there did a fantastic job and Matt and Ivy were so helpful with all my questions!!
Their service was exceptional
My initial interaction with staff was less than positive, leading me to call another facility but Matthew came and talked with me and addressed my concerns. I appreciated the ongoing update, the loaner car and the quality of the work.
It's was good Service . My truck looks great . Thank you so much . I recommend you guys to everybody .
The repair work was done well. They cleaned up a couple of small items that were not part of the damage but needed attention. Had to return for a minor issue but it was fixed promptly
I'm very satisfied & will be back.
very nice people to work with
Great customer experience. Took the hassel out of auto-body work entirely. Very organized and well executed. Thanks!
Great service! Good people... Car looks BETTER now than before. Lines/gaps are TIGHTER! Great job Washington Auto Collision!!
Yes you guys did a very good job
They were so nice. They let me borrow a car while they fixed mine. It was nice not to have to rent a car. They got my car done very quickly. I could not believe how spotless my car was when I picked it up. This is my first accident and they made it so easy. They have amazing customer service and I would suggest them to everyone!
You guys do a great job both times
You guys are all awesome and respectful I'll be coming back and telling everyone to go to you guys thanks so much
I had asked for an estimate to be done on other work on my car so everything could be done at once and was never given one. Also thought it was crazy that you waited until the day i was supposed to pick my car up to address my hubcaps, when you had it for almost a week and a half. Really don't need anyone to contact me.
Very professional team of employees. Customer service was outstanding!
I would recommend you toy best friend!!
There's a reason I have come to you for help 3 times!! You guys are top notch and wonderful to work with! You do such good work! You make stressful situations into no big deals! Thanks for peace of mind!
Everyone was super nice and helpful! My car even came back clean! You guys rock! I will definitely recommend you! Thank you so much!
Extreme helpful staff especially for someone who has never had to repair their car.
You guys did a wonderful job and way faster than ever expected!!
Friendly, knowledgeable staff. Made us feel very comfortable and kept us updated on a daily basis
Vehicle Make : Mini Cooper
Very good service.
Car looks great and I'm happy!
Thank ya'll so much. I was very pleased with how well it came out
As always you did great work and were very helpful with everything. I recomend your shop to everyone I know. Thank you again.
You guys rock! My car looks beautiful! Thank you!
Not only is your team knowledgeable and professional, you made the experience so painless. You are the greatest and your work is superior. Plus you are all the nicest and caring people.
Great work totally happy and satisfied . Thank you
Thanks for the great service!
We haven't had our Toyota back for long, but so far as we can tell the job was done very satisfactorily. Thank you.
Great job. Only place I take my car for repairs. Thank you
Van looks great!
You guys did a great job. Can't even tell it was in an accident, thank you
Everyone was very nice and kept me up to date on the progress.
I couldn't be more satisfied with my experience at Washington Auto Collision. My car was expertly repaired and returned to me cleaner than it has been since it was new. The best thing about Washington Auto Collision has to be the wonderful people that work there (thanks Matt, Riley and everyone else.) The little extras (the email updates, the left over paint, the little gifts left in my car, being able to leave the rental car there) were especially appreciated. I certainly would not hesitate to take my car there again and I'm highly recommending Washington Auto Collision to everyone I talk to (including the insurance company that was involved.)
My thanks to everyone at Washington Auto Collision for making this such a positive experience.
Thank you for taking such great care of my jeep. It looks great! It was a pleasant surprise to get it back with the interior detailed too.
I really appreciate the communication throughout the process.
Went smoothly, great experience considering I had a accident. Would recommend to others!!!!
Vehicle Make : Volkswagen
I was extremely satisfied with customer service and courtesy I was extended. Labor and work done met standards beyond my expectations. I will definitely recommend you to my friends for your professionalism and work.
I wouldn't let anyone else fix my car.. Always a really great job! Thank you!
My expectations were surpassed but I asked about repairs to my tire under carriage and was told it would get repaired but it was not
Great job .. our car looks brand new again!!
Thank you to a great team!! My Acura looks fabulous and the customer service was exceptional!! From the daily updates to the hugs! You guys are the best!
Your customer service deserves an award. I will continue to recommend you to everyone I know. Thank you ALL for the excellent job. Jan Krogh
Wonderful job, car better than new! Terrific customer service.
Good work great service greatcomunication skills thanks for the loaner????
All the people at Washington Auto Collision are Great People to work with. They did a Great Job my car. They went above and beyond my expectations. Thank you.
The folks at WAC are all nice and professional.
Best place in Spokane! Wouldn't take my cars anywhere else.
Excellent service. Will use again.
Super job! The car looked great inside and out! I will only go to your store to fix any of our cars! Thank you so much!
Thanks for all you do to take care of my Mazda! Excellent job and caring staff. Matt always keeps me updated on how things are progressing and they get things taken care of in a very timely manner. I give 5 stars. :)
Vehicle Make : Volkswagen
Excellent job on the repairs. Your entire team did a great job. Thanks
Matt, Michael and Molly were all great people to work with. Listened to my concerns regarding the repairs and went out of their way to work with me and get my truck back to better than new condition. I will definitely use their services again in the future.
The team at Washington Auto Collision made us feel like they cared about us personally, not just repairing our car ???? but taking care of us! Texts giving us updates that helped us know our car was in good hands! This team is friendly???? and our car is beautiful once again.
Thanks for doing such a good job.
Great job on my vehicle. Great service.
You guys are great! I am beyond happy with your work and your great customer service. No detail is too small in your eyes and I can't tell you how much I appreciate you. I love your team!!!!
Awesome, as usual!!!! Thanks from the Whites!!!
Friendly professional service. I like the down home feel. We will use you again. Hopefully it will be awhile.
They went up and beyond what I expected! I car looks better than when I first bought it! Will be happy to come back if anything else happens!!
You guys have the best prices in town!!! Your very quick and always do an amazing job!!!!
Excellent job and very well organized ! Thanks to everyone at WAC
Everyone was awesome to work with, and went above and beyond my expectations! Very helpful and dealt with the insurance company and car rental service directly. No stress for me!
My truck looks brand new! And it is cleaner on the inside than it had been in a long time! I will always take my vehicles to Washington Auto Collision!!
As usual you have managed to return my Avalanche to me looking better than pre-accident !!!! I am always amazed by the care put into my truck and recomend your shop everytime I have a friend with a wrecked vehicle and i know at least one has listened and was happy as well . Rest assured that if i am unlucky enough to need your help again I feel truly lucky to have you all to make it right . Thank you all for another good job. John T
Vehicle Make : Oldsmobile
Terrific job,even cleaned it for me! Very Happy!
The work done on my rig is perfect and the entire process was excellent. Thank you all . Good Job!
Professional and efficient. ..I will recommend each to my friends
Thank.you for a.job well done. My car looks brand new.
You guys did everything right. Timely efficient quality service by people with terrific personalities. Wouldn't think of taking a damaged vehicle anywhere else. WA Auto Coll is irreplaceable.
Truck looks great. Response time was good. Really surprised with the wash and detail !!! Thank you for a job well done!!! Will reccomend your services to any and all.
Excellent service and workmanship!
Thank you for repairing my car to make it like new! You guys were great with keeping me informed what was going on and having it finished on time. Thank you!
Great. Thanks so much. Marlen
Great staff and I appreciated the updates on my car via text
Everyone was very nice. I loved getting updates and I always knew what was going on with my car. I would definitely recommend this place and come back if I ever had any issues with my vehicle.
Very personable people who work there. :)
Excellent services and attention to details. Michael and Matt went out of their way to make everything a smooth transition. The repair looks better than new!! 6 stars out of a possible 5;-)
Have requested itemization of repairs/estimate last week & still don't have:(
Everyone there was very kind and helpful. They completed the job quickly and my car looks great. The job was even bigger then expected and they still completed the job on time. I will be recommending Washington auto collision.
I have had several repairs done. I would not go anywhere else. From Joan at the
front desk to anyone I talk to that works there,so courteous,helpful,friendly,just good people. I tell everyone I know, if you need
any repairs done,don't go anywhere else!
Very quick and great customer service
Wonderful service, fast, efficient, very cusomer service driven and great
friendly and very personable
thank you for your true proffessional care that you gave us, but also, the genuine personal concern that went above all, again thank you, Mike Lind
Excellent work, prompt completion, and the nicest people I've ever done business with.
Very knowledgable and professional - you went the extra mile :)
Will come to you again if needed.
Love your services.. Joan is wondertul
Thank you to everyone I am happy with the results of my car.
The bumper lines up better than it did from the factory . Every time I ding my truck and you fix i wish the other quarter was hit too , so it would all look that good. thanks for keeping my ride sharp looking.
You always go the extra mile
My car looks better now than when I brought it in.
Other than the inconvenience of bringing it in, I should thank the person that hit me and paid for the damage!
You guys r the greatest. Everything promised was delivered & the finished job is is perfect. I will always bring my repair needs back to WAC.
I am so impressed with WA Auto Collision! I would highly recommend any repair to them. Excellent service!
Quick, quality and friendly!!!!!!!!!!
Everyone was very nice and I think they did a great job on my envoy! Thank you Washington auto collision!
You are good to work with & repairs were like new.
Thanks to everyone for a fast and well done repair.
Miguel & I thank you the team of people who made our experience easy & not complicated .
We were impressed that we recieved updates daily on the status of the Honda . Your team of people are AWESOME:)! THANK YOU
Great service, very friendly. Would recommend.
Wonderful work, would highly recommend!!
As always.....Excellence!!! Love you all, Barry and Lorie White
I was very much impressed with the overall experience and how easy you made the whole process feel. While it's never fun being without your car, I appreciated you keeping me in the loop concerning the repairs and estimated completion date. And, as an added bonus, I truly appreciated the fact that you vacuumed my car. It was an unexpected surprise and made my old car feel new again! Thank you.