The two gentlemen that helped me through the process were excellent and cordial. Charlie was the customer representative I spoke with on the phone and he made sure I was taken care of at all time. He kept constant communication with me through the whole process and I really appreciated that. Next, Sergio came out to put the wheels on my car, his customer service was fantastic! They both deserve high accolades and a pay raise for the fine work that they do.
Aaron and team were professional and responsive.
Did a great job.
I love it when a plan come together. Good job.
so far we have been pleased with Pro Tech, we have another service sometime next week. The Technician was very helpful in the diagnosis of our vechicle
yOU GUYS CHANGED MY LIFE!
The team at Protech is exemplary in every way imagineable. I could not have been happier with my experience in any way. Thank you guys for doing a terrific job!
Very professional & personable
Job was done in a very professional manner and quickly.
Will gladly refer your company to anyone! Jeff was professional and skilled. Puts Toyota to shame. Bonnie was also very helpful, professional and a real asset to your .organization
Due to delays in the repair process, I am now without a vehicle. The partial repair time exceeded the 30day limit that I was aloted by Allstate. Repairs were incomplete and parts are still missing. Upholstery is still unrepaired, interior was not detailed as promised and keys do not work with the vehicles keyless entry and locking system. There are also suspension and braking systems that are not functioning due to the incomplete repairs made on the vehicle. Furthermore, the inner plastic lining of the trunk which was not damaged is missing and the ignition housing is still missing also. This whole process has been very difficult and unsatisfying.
work was done well. the communication was not good. we were told numerous times that you would be there today and never herd from anyone. sometimes for 2 or 3 days in a row.
the work was done well had you delivered on your promiss to be there everything would of been great.Thank you for asking.
Better communication. Calling to let the client know if you are on the way out to replace the items. I had to take the initiative to find out when the technician was coming and order status of my items.
It took longer than I expected picked my tires up at **** and didn't get them done until 9 pm!
Protech is the greatest company EVER!!!!!!! When I grow up I wanna be like you guys!
The quickest service I've ever seen! Will definately request you guys next time thieves take my tires in the middle of the night. Great job!