Thank you to Bruce and Tracy for taking such comprehensive care of my Kia. Customer service was excellent. My car looked "new." Tracy listened to all of my bantering patiently with a smile on her face. Thank you.????
Everyone was very kind and courteous towards me. I appreciated receiving updates on my car everyday. I would definitely go back in the future if needed. I am one happy customer!
Bruce (the manager) was very helpful! He made the transition easy and went above and beyond to make sure that things were taken care of, he even called nissan to help with an issue and ordered another part for my car. The car was also done earlier than expected and i was notified promptly.
Pleasant staff members, clean facility. Quality work that was completed in the timeframe given and they took care getting a rental set up with enterprise and Allstate
That was the best decision I made to have my Car fixing at Steven and Ford, I really appreciate your business thank you very much for great Job on my Car like a bring New Car. I definitely recommend anyone else to you anytime????????????????
Helpful staff and worked finished before time
We are happy with the work done on the car and it was done in a timely matter
Friendly staff and great work
I am very satisfied. I would recommend Stevens
Thank you for your excellence.
My car came out perfect, we had some serious damage and you would never even know! Everyone at Stevens was so wonderful! We had a great experience
Awsome experience. Fast and easy. People were very plesant. Cant say enough good things.
The 20th of May I brought the car at the Stevens collision to meet with a insurance appraiser by 1 p.m. . My vehicle could not be started and was stuck near the dealership's offices, two gentleman I believed to be managers helped with a jump start pack. The starter was failing but the car started and was able to make to the Collision Center area. I did thank them for their help then. Reached the Collision Center to leave my car on May 31st, I had an excellent welcome and help there, they phoned Enterprise for my pick up. The repair looks good as new, very pleased with the service overall. I am aware the paint tone will blend in with time. I would recommend Stevens Collision Center to a friend in the future. I would consider using them for future repairs. Thank you everyone for striving to keep excellent service to the customer. The car repaired was a 2003 Lexus ES 300 silver.
Muy satisfecho quede contento con el trabajo a mi camioneta
Extremely friendly professional service. I was thrilled with the whole process! Planning to shift my business to this dealership. Highly recommended.
Very friendly and professional service. Highly recommended.
Thank you for keeping me posted every step of the way. You finished the car when you said you would, and I really appreciate that. The car is beautiful. I would highly recommend Steven Ford Collision to my friends and family.
Cleaning the vehicle a bit better. It was not of big concern but interior dashboard had specs of paint and also along the exterior window panel. Overall good job nevertheless.
Vehicle Make : Volkswagen
The car came out great and ahead of schedule. The team went above and beyond their duties and found an issue that was caused during my last service at the VW dealer. 10 out of 10 for Stevens Collision Center.
Was very satisfied & was pleased with the service.
Kept me posted and we very helpful in answering all my questions
Your whole team was great!
Thanks for everything.
Kevin P. Rudden
Best place ever to have your car worked on. Fast, friendly, and reliable.
Bruce and his team in the body shop did another fantastic job.
Bruce and Tracy were amazing. They helped answer my questions and assured me that everything would be ok and they were right! I am so happy that I went to Stevens Ford. Hands down the best service by far! :)
I absolutely love your service, your employees and everything else. Thank u for a great experience. I will definitely recommend you!
Very professional service. Every step of the process is transparent. They keep you informed and updated. I would definitely recommend to anyone. Thank you.
Replaced the door but missed the big scratch on the window...kind of hard to miss that. Car looks and runs great otherwise. Very clean and detailed well.
Great service and great people. Will recommend to everyone
Car looks like new- kept us informed of repair progress, or lack thereof.
My car was fixed back to new condition.
They handled everything perfectly
The experience was simple. I dropped off my car and got text message updates on my vehicle and a call when it was ready
They were replacing my resonator on my exhaust and asked them to replace the muffler as well and said they would put together a quote and call me and they did not provide one at all nor recieve a call. Just replaced the resonator and said it was done.
I think the people at Stevens ford were friendly and professional and that they delivered quality work within the time frame discussed. The daily progress text was great in making me not feel like my vehicle had gone into a black hole....surprising to me as this was my first time using them, it was actually a pleasant experience! I would recommend them to anyone I know and if I ever need body work / service again, they will be my first choice !
Bruce and his team got my car in and out in no time. The quality is top notch.
The repair looks as good as new!
I had a great experience and will recommend others in the future.
Stevens made the process very easy
They committed to get my car back before Christmas. They did that and did a great job on the repair itself. What a great experience.
Absolutely satisfied. If I need any repairs done to my car I will bring out back to Stevens. I will also recommend Stevens to friends and family!
Excellent work very professional courteous would recommend to others
This was another issue free experience with the Stevens Collision Center. The quality is superb and Bruce Bisson is a true professional and an expert in his field.
Everything was great. Got my car when promised nice and clean and beautiful. Thank you
Every thing went well from drop off to pick up you should give other dealership a lesson how to run a business I tell everyone how professional this dealership is 10 out of 10
Your place is a class act, everyone was so nice and we loved being kept up on what was happening to our car. The repair came out way enter than we expected, job well done. Thank you, P. Carvalho
Very satisfied. Thank you.
Great and speedy work.i didn't know you guys were that good thanxs
Everyone was very nice and respectful.
Very hellfull always kept me informed about update of my car. Thany you so much
Best experience I've ever had with a collision shop.
You guys did a phenomenal job. You were on time and made sure I was happy. Thanks
Very happy with everything. Office people and staff were great. I will recommend you to everyone I know.
Excellent service, service department representatives were very polite
Stevens and the staff were extremely nice and helpful when I leased my Fusion along with when I returned it.
The job was well done and keep up helping people.
Great job car nice and clean
Good communication and fast work.
Good recovery from the a/c bump.
Stevens Ford did a fantastic repair job,they cleaned my car and patched a big scratch (not included in the work order) for free .l thoughtI was driving a different car , it looked brand new. They exceeded my expectations. No visual signs of the damage.
Great job faster then expected. thanks
The people at Stevens Ford were awesome! I was so upset about my car getting hit and the person never stopped and I was so nervous about everything and the people there were so wonderful to me as horrible of an experience it was for me they made it so much better! I'm so happy I chose them to work on my car they did a fantastic job! I will definitely recommend them to anyone
Being in a car accident is never a good time but the insurance company and the autobody shop did a fabulous job and made it easy for me. I was very comfortable leaving my car with Stevens ford I would do it again if I had to. The manager Bruce let me know everything that was going to happen and how long it would take place. I recieved a text daily, that let me know how far along they were with my car. I have been telling everyone that my car is perfect again.
The staff is friendly and kept me updated on the status of my car repairs. They handled everything including reserving a rental car for me. I would use this company again and would consider buying a car from Stevens Ford.
Professional and timely. Excellent work.
Very friendly service and fast work.
A great experience from start to finish. Would recommend Steven's to anyone!
Excellent job well done and customer service
Awesome customer service answered every question
Great service. Friendly. Courtious. Timely. Very professional especially Bruce
I would definitely use them again
Great service! Fast turnaround, great communication! Would recommend to friends.
Vehicle Make : Volkswagen
The repair work excellent ,job well done thank again
They made the process easy.
Was pleased by the entire process...from drop off to pick up. Bruce was especially helpful, knowledgable and explained every aspect. He made me feel comfortable and assured....which were matched by the professional results. My experience is a very positive testimony...and while I have thankfully not had many such occasions, tis one was among the best. Kudos to Stevens and to my Ameriprise overall experience!!!!
Very satisfied with all aspects of service.
Dave, Ann Maria
The people in the body shop went the extra mile to make this inconvenience go smoothly. Their professionalism was second to none. In the event I need these services in the future (I hope not to soon) I wouldn't hesitate to bring my vehicle back. Please share this with your people. Thanks Andy vargo
I waited too long to have my car repaired
You where very good I love work
Vehicle Make : Volkswagen
Thanks for the great job
My largest concern was the glass in my air vents and I made sure the adjuster put time in for cleaning the glass out. When I picked up my car after much more time than expected without my full knowledge of why, apparently Anne Marie was giving me updates on the wrong car, there was still glass in the car. In the door handle! I wasn't even digging for it, so Brandon vacuumed it out some more and it looked better. However, when I got on the highway to go home and turned on the defrost because of the rain glass came out of the vents. I was not happy and I didn't feel like my concerns for my repair were heard.