Body Shop

Real Reviews From Verified Customers

Ronald M.
Vehicle Make : Subaru
5 out of 5
8/18/2018
We were very happy with our service at Key Collision. The team there is very professional and friendly. From start to finish we were treated with courtesy and respect. Our vehicle was returned completely repaired and cleaned inside and out. Thank you to the team at Key Collision. We will recommend them wholeheartedly. Keep up the good work!
Bruce C.
Vehicle Make : Toyota
4 out of 5
8/17/2018
I saw the sign in the office that said something like "to create a pleasant experience for our customers and employees" loved it. And that my car was cleaned out was a real bonus, thank you. When I was waiting during my first visit, a guy came in and said what a great job they had done for him and just wanted to thank them. I joked about how this guy was a set up-customer comes in and then a guy come in to say what good work they had done, all for my benefit, ha ha ha, but not a joke service was great. Thank you so much.
Dona M.
Vehicle Make : Honda
5 out of 5
8/9/2018
My husband brought and picked up my car. He had nothing but positive things to say about the staff at Key Collision and the facility. You were very prompt with completing the repairs on my car. And it is beautiful. Thank you so much.
Carol H.
Vehicle Make : Toyota
5 out of 5
8/4/2018
Quick and efficient. Kept me informed on progress.
Heather G.
Vehicle Make : Hyundai
5 out of 5
7/27/2018
I was extremely satisfied with the service. The repairs look great and everyone at Keen Collision were prompt, kept me well informed and provided outstanding service. I will highly recommend you to everyone I know. Thank you for cleaning the interior of my car as well. Best car repair experience I have ever had!
Lynnette B.
Vehicle Make : Nissan
5 out of 5
7/27/2018
We liked that we were kept informed of the repair process. Also, everyone was very nice and helpful. Hopefully we won’t need any repairs again but if we do we will definitely use your services.
Martha F.
Vehicle Make : Ford
3 out of 5
7/19/2018
The SECOND time it was painted was fine. The first time was unacceptable. They were very accommodating after I pointed out the he drooling paint. Re-do was 100% better. One screw clip cover was broken however. Not worth another trip from Bernardston to Keene. Will order another clip locally.
Sharon N.
Vehicle Make : Toyota
5 out of 5
7/4/2018
Some of the best customer service I have ever received! I have and will continue to recommend key Collision to all of my friends and clients.
Marcello W.
Vehicle Make : Scion
5 out of 5
7/1/2018
Very happy with our repair, paint matched perfectly. Great customer service, a good hassle free experience all the way around.thank you
Dylan C.
Vehicle Make : Audi
5 out of 5
6/30/2018
Fantastic job they did my car came back clean inside and out and the repair was perfect structurally brand visually.
Kim C.
Vehicle Make : Honda
2 out of 5
6/23/2018
Not all of the scrape was taken care of. I’m not sure that the adjuster from Geico saw it but underneath the back bumper is scraped as well. What you did do looks great but not all of the damage was taken care of.
John F.
Vehicle Make : Toyota
1 out of 5
6/21/2018
It doesn’t seem like they did an alignment even though the receipt says they did
Ashley K.
Vehicle Make : GMC
5 out of 5
6/13/2018
Great job Key Collision of Keene team! :)
Judith R.
Vehicle Make : Chrysler
5 out of 5
5/10/2018
Thank you for the quick turn-around!
Jessica W.
Vehicle Make : Toyota
5 out of 5
5/10/2018
Staff friendly and knowledgeable
Francis A.
Vehicle Make : Kia
4 out of 5
5/10/2018
We are very satisfied with the work you have done to our car. If it should ever come that we have to use you again (which we don't hope) we will defendly call you. Thank you, Frank Adams and Ingrid Gordon
Katie B.
Vehicle Make : Subaru
5 out of 5
4/23/2018
Great work and great customer service!
Judith S.
Vehicle Make : Honda
5 out of 5
4/19/2018
Well done...looks like a new car.....thanks so much...will definitely pass the word on to all my friends....thank you Key Collision of Keene....
Tanya R.
Vehicle Make : Honda
5 out of 5
4/5/2018
Ashley and Ben are so great to deal with. They’re friendly and knowledgeable. No one wants to have to deal with an accident and all the logistics that come along with an an accident, they make the process not only bearable but really pleasant.
Jared N.
Vehicle Make : Chevrolet
5 out of 5
4/5/2018
The job was done quickly and thoroughly and was happy to be surprised by finding my vehicle cleaned as well. Everyone was extremely nice and I haven't had good service like this anywhere else.

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