Honestly I was utterly shocked to get my van back not only washed but sparkling clean like it was detailed not only outside where the damage was but inside as well. My personal belongings that I left in the van ( being mom to four kids ) were neatly placed in a box in the back of the van and I was so stunned I literally left the box there so I can show my friends lol!!
All employees were friendly and knowledgeable. My car was finished in a timely manner and was beautifully done. It looked like it had just come off the showroom floor inside and out.
The staff was really friendly and answered all my questions.
The follow up was excellent.
The car looks and rides great. Only problem I had was the predicted completion date continued to be pushed back.
Your team did an excellent job! Over and above my expectation. You can't even tell my car was hit. I hope I don't have to use your service again but, if I do, I'll come back to Caliber Collision.
Great service and the caliber team was very informative on my car. Would come back again if needed... But hopefully won't need ya, no offense
Every thing seems okay and we are satisfied with the repair.
From the day I met the adjustor to the date of completion, the display of customer service was fantastic. The office was welcoming, the smell of popcorn put a smile on my face, and I was welcomed by with a warm and friendly smile me as soon as I walked in the door (the face of your company). Jessica was friendly, helpful, and very organized. Everyone I crossed paths with CC was friendly and greeted me with a smile. The staff turned a bad car accident into a very pleasant experience!
John and Jessica are FANTASTIC ! The only place I would ever take one of our 5 family cars for repair. Thank you so much.
The service, communication, and flexibility of Caliber and its staff was outstanding. In all areas they went well beyond what they needed. And note only was the work well done but my car was ready almost a week early. Thank you!
Christa is an excellent representative of your company. She is very professional, kind, and polite. You all did a wonderful job.
Krista was a real great help the whole step. Wish all shopping experience was half as good treatment I got. Thanks again
I was pleased with the service and the special care your staff provided
Christa was great! Very knowledgeable and very accommodating of my questions. She was also willing to discuss pros and cons and possibilities of alternative types of repair.
The repairs were excellent and timely. The staff were polite, communicated extremely effectively, and answered all my questions efficiently. I did notice that there seemed to be some oily substance on my driver's side floor mats and on the floor between driver and passenger in the front. Unsure why there would be any substance in that area since the repairs were on the rear of the vehicle but that's a very minor issue.
Everyone was friendly and professional and the work was done in a timely manner and very good.
Kerri Jackson was fantastic! She communicated regularly with us, and was polite and accommodating. An absolute professional! Thank you for making a stressful situation the best it could be. Would definitely come to you again, although I hope we don't need to!
Fantastic customer service and the work was completed on time and beautiful.
As a woman not familiar with auto service I felt comfortable and informed.
Kerry was fantastic. She made everything very easy for me to get my vehicle repaired. As well as help as much as she could to make my car rental with Enterprise as easy and smooth as possible. Thank you for the amazing customer service.
Thank you for all the work you did to my car, it looks great!!
I love how fast you fixed the truck.
Very satisfied. We not think of using any other body shop.
They did an excellent job. Were very friendly and helpful.
I needed my car back by a certain date for an important trip and Christa promised she would do her best to rush it--and I had it back in two days! She and her assistant were very helpful, kind, and accommodating.
Jessica was great to deal with and made the whole process easy
First time using Caliber Collision I was very impressed with the operation from start to finish ! You run a first class operation and I'll be sure to be referring my friends and associates to your company ! Kudos especially to Kerri
Everyone was professional and courteous, and our car looks great.
I was kept informed every step of the repair process and my car was ready a few days earlier than anticipated.
I will recommend your company to all. I was very impressed with the entire experience.
Everyone was extremely courteous and helpful, even moving my rental car reservation to an Enterprise location that would pick me up. In addition, the staff went above and beyond in getting ready to return my vehicle. They cleaned the interior (no easy feat considering the dog hair that seemed a permanent addition to the carpet). I was very satisfied with this experience.
very professional. Car was delivered on the date promised, and it looks and works great.. Thanks for a well done job.
Christa is amazing - such great customer service!
Krista was amazing to work with! I had a wonderful experience.
Vehicle Make : Volkswagen
Kind, efficient, professional and easy!
Christa was extremely helpful and courteous. Thanks!!
Great staff, very fast repair, wonderful job, great staff!!
Exceptional customer service and very accommodating! The bodywork on the car is the best I've ever had! The car was also sparkling clean. I could go on! Thank you!!!
Vehicle Make : Mitsubishi
Mud flaps missing
The car looks great. If I could you clean the inside and outside as you go the extra mile thank you.