Richard D.
Vehicle Make : Chevrolet
GREAT SERVICE. SERVICE COMPLEED WHEN PROMISED. VERY FRIENDLY PEOPLE TO WORK WITH.
James Z.
Vehicle Make : Ford
The team at Brondes were great, very helpful and friendly . Repair notifications were right on. The repair work is excellent. I'm very satisfied. Thank you.
Barbara E.
Vehicle Make : Chevrolet
Kevin, Paul and Nicole were outstanding on keeping me informed on the status of the repairs. Then a bonus when I picked it up they had detailed the inside. Nice teamwork.
Linda C.
Vehicle Make : Toyota
Thw car looked great. cHANGING THE LICENSE PLATES was a nice touch-now I can approach police cars without feR!
Debra S.
Vehicle Make : Lincoln
From start to finish, your team was wonderful. The service was excellent and my car looks great. I bought 4 cars at Brondes Maumee and they too are excellent I was a bit apprehensive to bring to Brondes Secor but I was not disappointed.
**** F.
Vehicle Make : Ford
The paint matches very well and the parts all look good. The hood position is slightly different than our original one. The gap is a bit larger between the fenders and the hood and when looking thru the windshield I can see the edge of hood is higher than the mating part. I do not want to lose the vehicle for any longer, so I'll guess I'll have to ignore the difference. I'm being too picky, I bet.
Carlos C.
Vehicle Make : Ford
What a pain free experience! Everything was taken care of, from getting the repair estimate, rental car and pick up. And the repair work EXCELLENT!!!
Well done folks...WELL DONE!
Marvin .
Vehicle Make : Lincoln
Thank you so much for taking such good care of me and my vehicle. You guys did a awesome job!
Anthony .
Vehicle Make : Ford
Very efficient. Clear updates.
Jennifer F.
Vehicle Make : Ford
I spoke with the representative when I picked up the car about getting the car back in at a later date and she did make a note on the file. When i got home i noticed the bumper wasnt fully secure or snapped in also...so ill just be making another appointment.
Becky C.
Vehicle Make : Ford
The body work looks good. thank you
Donald M.
Vehicle Make : Ford
Very courteous and friendly
Bryant L.
Vehicle Make : Dodge
Your team in the Body Shop excellent job from the write up an estimate and completed the repair in a timely manner my hat goes off to you and your team and I will be returning next time I have any Collision problems going on
Kathy Y.
Vehicle Make : Jeep
My car was done 5 days before they had told me. That was wonderful.
Kimberly .
Vehicle Make : Ford
Great job!
Alexis B.
Vehicle Make : Ford
Very helpful, an caring. Thank you for your good service.
Patrick T.
Vehicle Make : Ford
Everyone was friendly and very easy to work with. I would use Brondes again if needed.
Mark A.
Vehicle Make : Cadillac
Courtesy at it’s best ????
So far, so good ????
Samuel B.
Vehicle Make : Jeep
Did great!
Anthony Z.
Vehicle Make : Honda
Being a consultant I traveled world wide looking at business systems. My quick review of your process identified that your process is very human driven, therefore if a mistake is made like a perceived Monday appointment
that wasn't made, a customer is dissatisfied. I called on Friday to confirm my Monday appointment and got a Tuesday appointment. (no big deal, you should review this) When I saw the folders on the wall mailbox I thought of a process that I was taught. Each folder was given a accurate times and at several timing intervals a manager checked to see if he was ahead or behind. Then you either help to catch up or adjust times.
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