My experience went great. Ernesto was great
To work with. Kept me informed and very
courteous. Excellent work on the car and
Time frame was excellent.
Very good service. Ernesto did a great job throughout the process.
**** Mcculogh did an awesome job keeping me informed about repairs. Truck looks and drives good. Thank you!
Thank you to Bluebonnet Collision. Thank you for putting the time and effort to perfect the paint color of the car. I truly appreciate everything y'all have done to make this right, and it is.
Vehicle Make : Mercedes Benz
The hood looks horrible full of scratches and fender as well.
When I picked up the car it was so dusty I could not see the work that was done. I dropped off the car at my hiuse in the garage and had to take our other vehicle to Mercedes. When I got home around 5:30 I started to dust the car and clean the windshield because my son had to go to work and that’s when I noticed how bad the paint job was. I called the office but got the dealership who stated collision center closed until Monday. I left message for Diego Salazar. We will go on Monday morning for them to repaint the car.
Overall it was a good experience however when I picked up my truck the bed of the truck was full of trash and the clamp that secures the tailgate was missing.
Diego assisted my husband and I with the water damage we had on our truck. He was extremely helpful, explained thoroughly all the procedure and time frame for our repair. He was very professional and all of our expectations were met. Thank you.
Diego and his team did a great job! Diego did a wonderful job handling everything in a timely matter and I received my car back above satisfactory condition. Thank you all!!
I appreciated the updates. Your employees were nice and my car looked brand new! Thank you
Resent and find rude text messages
Yes.. very satisfied
The work done on our vehicle was done professionally and exceeded our expectations. Thank you to Bluebonnet Collision and their staff that treated us with great customer care.
Daily feedback from Michael Trann very appreciated. Car in excellent condition. Very professional, totally satisfied. Staff very friendly & helpful.
Michael was extremely helpful, any questions or concerns cerns where handled and answered, will recommend to any and all, thanks again the second vehicle I’ve had repaired here.
The truck looks great! Michael Tran kept me informed as to progress and was very helpful! The truck looks better than new. Thanks to your team for fixing me up!
Service, friendliness and professionalism was awesome! Two thumbs-up ????????
Very prompt attention and excellent follow up communication from day one. Thank you Michael Tran for great customer care for my mom and her van, she is quite pleased!
My job was scheduled in a reasonable manner; I was kept informed at all points; the work was completed ahead of schedule; and the repairs were beautiful. (Even the passenger-side headlamp lens was buffed up to nearly match the brand-new driver-side headlamp lens). Frankly, other than dropping everybody else's work and starting mine the first day I drove in, I do not know what you-all could have done better.
Michael Tran was a pleasure to work with.
Thank you-all, very much!
Fred L. Hoff II
Micheal was very cognizant of getting our car fixed quickly and correctly. I appreciated that he kept us informed and sent pictures of each stage of repair. Thank you Micheal!
Excellent customer service and great staff. Michael Tran cared about the customer and was very thorough and methodical about the repair process. He kept me informed of the progress and delivered the car on time as promised.