I had a small repair, but was treated like the best customer. Very professional.
I've brought my cars to LaMettry's before when I needed their service, and would again. I highly recommend them to others. Great service and communication across the board.
We felt the estimate was reasonable, appointment was in a reasonable time
And time to do the job was good. Especially liked the text updates.
Hell of a job. Looks brand new!
Not entirely happy with the paint match
Excellent workmanship, service and communication.
Sense of urgency is important to me. For how small of a project this was, you still made it a priority for your team. Also, my 5-year old appreciated the free snacks :). Thanks, will definitely refer to friends!
Everyone was nice and the experience went well. I found the text messaging was very convienent and there for I am satisfied!
ONCE I PICKED UP VEHICLE ONCE REPAIR WAS COMPLETE RADIO TOUCH SCREEN WAS/IS VERY DELAYED AS WELL AS THE VOLUME CONTROL FOR RADIO. UNABLE TO CONNECT GRILLE LED LIGHTS, SAID THAT THEY DIDN'T WANT TO BE LIABLE IF ANY ISSUES WERE TO COME UP. REP WAS NOT TOTALLY KNOWLEDGEABLE WITH PRICING...(TOLD ME THAT THEY WOULD COMPLETELY WAX/BUFF VEHICLE TO GET RID OF RAIL DUST, QUOTED ME 125, THEN CALLED ME AT A LATER DATE AND SAID THAT IT WAS LIKE 325, SAID THAT I SHOULD JUST TAKE IT TO A DEALER AND GET IT FIXED). THOUGHT COMMUNICATION WAS POOR
I would definitely use your team again. You provided efficient, high-quality services and the updates/communication was excellent!
Thanks so much for making my van new again! It has never looked so good.
While we expect the repairs to be done in a high quality fashion since that is your business, the quality of the detailing to make the whole car shine in and out was an unexpected "10"
And, the car was completed ahead of schedule
The workmanship was second to none, the car looks great. Above all the entire staff was so nice. Thanks again! Dave Oien
Excellent follow up and they listened to my concerns. Plus, my car looks great and boy I've sure missed it.
Looks like the crash never happened!
Good communication and timely job. Nice staff too
You guys did an excellent job repairing my car. I'm very impressed with the overall quality of work. My car has never looked better than when I picked it up from your shop. Thank you
Mike McCune has always done an unbelievable job of taking care of me and keeping me informed the numerous times I have used Lamettrys in Lakeville.....Good luck Mike.
Lamettrys crew....Keep up the good work. I don't want any more auto body repairs, but if I do need body work again, it will be at Lamettrys. Thanks.
Todd and the staff were all terrific. Got my repair scheduled right away. Helped make my car drivable while I waited to bring it in. Gave me rides to and from my home while repairs were done. Everyone was very courteous and professional. Thank you.