The service they profited was excellent.
My car looks great! Their staff was so personal and always kept me
Thank you, Elizabeth Shiflett.
Very friendly staff very efficient and prompt updates I will always go here and reccomend B&S Thank you for great service
I appreciated the updates and both Lanier and Jorge were very pleasant to work with
Very professional and they kept me updated on the progress.
I liked the status updates and excellent repay work. Overall great to work with.
I appreciate that the repair was done in a timely manner. I am very pleased with the work.
Vehicle Make : VOLKSWAGEN
Unfortunately this isn’t the first time using your services, but as in past instances your service is exceptional! Thank you all for the great service from commutation, repairing our vehicle and courteous professional manner you deal with me and my family.
Timely, kept us informed and delivered well before projected date.
I appreciate the updates along the way to keep me informed on the status.
The car was not ready when I was told. And the entertainment/navigation screen does not turn on now. They tried to reset by disconnecting the battery, but no dice. I have to go to dealer to fix this. Mgr Jeff offered to make an spot for me but just easier to schedule this myself
I like that they text me often with updates on the progress of work on my vehicle. I like that their contact with me through modern techniques. I prefer text messages vs email and phone calls. Everyone was very courteous and respectful. My experience with B &S was very good, people were very warm and friendly. I would highly recommend B&S
I had just a minor repair to be done and my car now looks brand new. Being informed via text of the progress was a nice feature that you have and very much appreciated. I was very impressed with the turn around time in getting my car fixed. If in the future if I need any body work done I will definitely come back and also recommended others to come here as well. Thank you!
Everything so far is good. I paid the amount we were responsible fore and was given car back not completed due to miss ordered parts shipped. When we dropper off the car I was told 2 weeks for completion. They kept us informed often but the planned completion date change many times near the end of 2 the 2nd week. Finally after we spoke with the manager on 4day of 3rd week we were able to pay leave with car and bring it back for completion they were also willing to shuttle us back and forth. 2 items not completed are the black out strip around drivers door window was not installed and the driver side door mirror cover is still damaged. B S Hacienda auto said they will call and schedule with us when they receive the parts. I was told the right front door parts were shipped to them, both black out strip and door rear view mirror cover.?
I just hope they can do these last two repair items in one day and don’t find out the parts are wrong after leaving the car there. All in all the manager was very helpful. If it was my business you may want to look into who and how the parts are being ordered by.
Thank you so very much for the beautiful work on my Camry! Thank you for treating me so well, keeping me informed, and for the excellent workmanship! It was such a pleasure dealing with you. Thank you to Jeff and the entire team.
I really appreciated the text message updates and vehicle was delivered on time as promised.
Very detailed job done, and explained all questions/concerns that I had.
As always they are very friendly. The young man who gave me my quote was very professional. Also the gentleman who checked in my car was very knowledgeable. We have used B & S in the past. They never disappoint
We would recommend you to everyone
I have used B&S before. Service is always stellar. Thanks again.
Courteous and job well done. We got our car back sooner than we thought.