Great repair work, great status communication during repairs & everyone was helpful. I really liked knowing the work is warrantied.
Lamettrys is a very professional company to deal with. Their customer service is outstanding! Always keeping me informed on the progress of the repairs. The quality of their work is top notch. They listened to my concerns and addressed them. We live in a rural area in a different state and drive over 3-****/2 hours to bring our vehicle to Lamettrys for repair. When completed, the car looks rand new again. I highly recommend Lamettrys Collision center to anyone who needs repairs to their vehicle ! Thank You Lamettrys!!
The repair was completed on time and since that was about one month ago I have had no problems.
Vehicle Make : Volkswagen
Keep up the great work!
Excellent Customer experience and follow through. Kari Rieger did an exemplary job of keeping us up to date on the repair process. Can't thank her enough for the piece of mind that provided us.
Marsh & Mary N
Excellent communication, clear explanations of repairs needed, in process, and explaining how repairs were done. Clear, patient, and friendly start to finish!
Excellent service, amazing turn-around! Appreciated the text updates, turned a stressful situation (accident) into a not-so-bad experience!
Mgr meeting during my estimate appointment, ordered wrong part and xaused delay. Weird txt messages.
You all tried very hard to make it a great experience. Thank you
Nice job. Everyone was very helpful and everything went well.
Excellent service from everyone involved. Pleasant people who took time to answer all of our questions. Car looks great!
Customer service is the best! Car work is always perfect.
Everyone I dealt with was very professional. Just a great experience overall. I will recommend to everyone who needs work.
Unfortunately I've needed the services of an auto collision shop a couple times this year, fortunately I came to Lamettry's. I have been totally satisfied and highly impressed by Lamettry's collision repairs, their service personnel, the managers (especially Dave), the front desk receptionists, and in general everything about Lemettry's. I've been especially impressed with the service they have providing updates to the customer regarding the repair progress . . . I had them send me text messages which was terrific since we didn't have to worry about trying to connect on the phone. Lemettry's is a wonderful business and I don't know why I would ever go to another collision repair shop (although I hope I don't need their service too often). Many Many thanks to Dave again, he has been absolutely terrific to work with.
The keyless lock on my passenger door is not working. It was working before the repair. I will need to bring the car back and this will be an inconvenience.
Everyone was very friendly, and I appreciated the updates I got periodically.
Your customer service was exceptional. Every person I talked to was knowledgeable and accomodating.