Even though the repairs took longer than expected, I appreciated how you guys kept me informed of the progress. The car looks and drives great. Good work!
Great place. Excellent service , very prompt and professional. Great people. Would love to recommend this place.
Estimation of completion was incorrect. They would say it’s just about finish then it be another day. This happened multiple times.
Everything is excellent! Many Thanks.
Clean job great service and completed sooner than expected.
Everyone was nice, welcoming, helpful and caring. Thanks a lot!
My vehicle was not repaired satisfactorily. The paint finish has two bubbles/dips in it, and even more egregious is that the driver side door was not lined up properly so the plastic on the door makes contact and makes a crunching noise when opened fully. I have left a message with David Mendoza about these issues needing to be repaired, but I have not been contacted back.
I am extremely disatisfied due to the fact that my handicap permit was lost while the vehicle was under your custody. The answer I got from the reps was that the permit was free therefore I could not be be compensated. I will now have to miss a day of work and time to obtain a new handicap permit.
The work done was very good with respect to repair of damaged fenders and doors. The wheel repair is quite good, but on a one year old vehicle I believe that the wheels should have been replaced and not repaired. The blame for this is most likely at Geico's level as I made a complaint to them and they have never acknowledged it.
I was not satisfied because the work done on the hood did not leave the hood completely aligned, there is still some opening when the hood is closed, I had to come back three times after they said the car was ready and three times I had to say I was not happy with the work because the hood was not aligned
They repaired the car but my DVD player and other electric slots are not working. It looks like there is no electricity inside the car. I really need somebody to look into this issue. I tried calling you guys but no response.
Looks good and was finished in a timely fashion.
I was extremely satisfied that I recommend my lady to have her Z4 BMW get woorked on and detailed at your shop in the near future.
I thought everyone at Herson's Collision were very nice and care about their customers.
Thank you for the prompt and efficient service.
Everyone was very professional and polite and we were well informed about the process and what to expect.
The damage caused by a deer has been repaired so well no one will know the car had ever been harmed.
Thank you so much!
No communication about why the repairs to my car were delayed, even after I left a voicemail. Also, would have appreciated someone showing me what was done to the car as I picked it up.
Very professional. Painless experience
The 2019 Toyota Corolla looks as it did when I first purchased it thank you so much for doing such a great job on it!