I wasn't happy with the amount of time it took to repair my car. He told me it would take about 2 1/2 weeks & it took 5 weeks.
The Kniesel's staff really went out of their way to make sure I was taken care of. They made sure I had a ride to my rental car and kept me up to speed on what was being done to my car as well as when it was expected to be done. The staff went above and beyond with both quality of work and efficiency. Thank you!!!!
Doug Harris and the ladies at the reception desk were all wonderful. I give Rocklin Kniesels 20 stars. This is the second time I've brought my car to Kniesels and had a great experience both times. Everyone is so accommodating. Thank you
We appreciate your professionalism, and constant communication. Thank you for putting us at ease every step of the way.
Excellent, Excellent, Excellent!
Stephanie was great. Communication exceptional
Great job on the repair
Vehicle Make : Mini Cooper
Very friendly and anxious to see the customer completely informed and satisfied! Great experience - thank you!!
I got my car back 2 days early all cleaned up a d looking like new.
Doug went above and beyond to make sure that we had a positive experience we appreciate all you did
I was always advised as to the progress of my car's repairs, both by email and also personal calls when needed. Everyone there has been extremely professional in their work ethics. It was very refreshing to experience their genuine concern about making sure everything was taken care of to my satisfaction. I highly recommend Kniesel's Collision if you want your repairs done with great expertise and in a timely manner. Thanks everyone!!! You're the best!!!
It went smoothly. It was convenient and the finished work looks great. I was very happy with the results.
My account manager Stephanie Taxara was great. She keep me updated on the process of the car and was very helpful with any questions I had. All who work at Kniesel's are very friendly and is a huge asset when dealing with people and their cars. Most people cherish their cars so when they are busted up its nice to have friendly folks assisting you in the process.
Everyone was very welcoming, great at keeping me updated and it was so nice knowing that everything was handled. I didn't have to coordinate with my insurance company or the rental car company. Kniesel's did it all. First class service. Plus, my car looks like new!
My car looks great and while it took longer than expected I am very happy with how my car's repairs turned out. Stephanie did a great job keeping me updated on my car's progress which was much appreciated.
Really wish they would of taken a better look at the finish product before they called me and said the truck was ready, the decal is installed crooked and the paint along the top has a strange finish, probably going to have to bring it back and get these deficiencies corrected, this is a huge inconvenience as I'm very busy at work and have to now take time off to go threw this all over again
Very professional,efficient and kind.The car was ready ahead of schedule and looked brand new. Thanks for the great service!!
The accident happened to us when our car was 5 days old. Thank you for making it look brand new again. Job well done. Ken & Joyce Hightower
Perfection in repair and the best experience with interaction ever. Thank you for a job well done. Steve Lund
The paint job looks terrific and I appreciated the extra care to detail my car before returning it to me. Customer service by the ladies at the order desk was superb.