The people were nice and understanding.
From start to finish, Jim & Jacks Collision was a top-notch professional business. Not only were their employees kind and attentive, the work done on my car was OUTSTANDING! They even had my car finished a week earlier than planned. Jim & Jacks Collision made the whole repair experience smooth and hassle-free. Thank you all!
Car always looks brand new when I pick it up after repair!!
Vehicle Make : Mercedes-Benz
Very satisfied with the repair job done on our Mercedes! Both Albert and Jessica were very helpful and professional!
Amazing job done, couldn’t be happier
Entire team fantastic, especially Jessica. Would return in a heartbeat for any future work. Keep it up and no one else will ever compete with you guys.
Everyone was great to deal with!! Good Job!
I have used your facility in the past and have always had a very positive experience. Keep up the outstanding quality of your repairs and customer service. Jim and Jack’s will always be on the top of my list for my own vehicles and will be highly recommended to friends and family should the need arise. Thank you and stay safe!
I have not driven it for a long distance yet check back in 10 days. But yes so far so good!
The young woman who helped me was outstanding- a cut above!
great service, repairs done in a timely manner and the car looks great
The service rep Carlos explained very clearly all the work to be done in the beginning and went over everything again once the work was done. Very thorough, clean repair job done on the insulation under the hood and thorough clean up job too. Struts are holding up fine as well. Courteous, efficient, excellent communication and service from Carlos and great job from the mechanics. Rental car was comfortable as well. We received the car earlier than expected. Very happy with Jim and Jacks!
For years I have been coming to Jim & Jacks. The staff and level of service you receive is wonderful.
Great service. Great work
Jim and Jack’s did an excellent job communicating every phase of the repair process.
my insurance company just sent me a message of a claim that jim and jacks expressly said they would pay for - damage that occurred while my car was in jim and jacks possession. when i picked up my car, jim and jacks assured me again it would not be sent to my insurance company. but it was.
My wife and I were very satisfied with your company's great job to repair our car. It is clean up high quality job. Thank you very much. We are living in El Segundo near your office, so anytime we need your help, contact your office. God bless you.
Vehicle Make : Range Rover
Very good communication re: progress of work, time car will b finished