Vehicle Make : Mercedes Benz
Great team. This is the ONLY place I take my vehicles the last 20+ years. Great service started with Hal years ago. Great customer service at the Gulfport location!!!
My car looks great. The only thing I can comment on is I was told my car would take 2-3 days and ended up taking 5. This wouldn’t have been a problem except I paid for my rental car out of pocket bc I was a self pay. Other than that, it was great.
Everyone was extremely helpful and knowledgeable. Chris went above in explaining everything to me and was extremely patient! My repairs were completed in a timely manner and the vehicle looks great! I really appreciated the text messages for updates. I would definitely recommend Advanced Collision to others.
ACS was fast, friendly, and kept me informed the entire time they had my vehicle. Would highly recommend.
Excellent service from start to finish!
Monty was a great help in getting my car fixed and helping me with fixing the keyfob that was broken by mistake. The staff kept me well informed and everybody was genuinely courteous and concerned with not only my car but me as well. I will definitely recommend people here for their repairs.
The employees were very courteous and professional. The surroundings were comfortable. The car looks great. I would have liked to have a little bit more information on how the repairs were going from the company on how the repairs were going.
The work was done in a timely manner. It looks like nothing even happened to my car, really good work. The only issue I had was upon getting my car back there was a lot of dust and dirt on my back seats from what I’m assuming was from the sanding. It was an issue because my interior is all black leather and cloth mixed so it looked really bad. I had to have the interior and seats detailed. I would recommend them at least trying to clean up after their work. Other than that I’m very satisfied with the repairs to the car.
The body screws were very lose on both sides by the wheels and they have to be fixed correctly to make the lower fender tight like it was when I bought the car I will return it to be fixed correct if you all need to order more body fixtures please do so.
Very professional. Excellent communication.
Very professional and accommodating would highly recommend Advanced Collision
Awesome with the status and updates in regard to repairs. Your agency will be highly recommended by me. Personal experience. Thanks and God bless each of you.
Very nice .... Thanks, will recommend.
Completely satisfied. Advanced collision is the only body shop that I use.
Job well done! Kept me informed of the process & did wonderful work
Great job very pleased. Girls up front very friendly and nice. Like how you respond with updates. Thanks so very much.
They were awesome, I got updates everyday on my car process. When we picked the car up they explained everything in details about the warranty. Jason walked us out so we could do our inspection. We were very satisfied with the work.
This is my second time needing repairs in the past year and a half. Both times, they did a WONDERFUL job. I can't tell my car was ever damaged.
Vehicle Make : Mercedes Benz
Car is still sitting in same spot you parked it !!!! Very unsatisfactory work !!! The overspray on the car looks like GARBAGE between the window Rubber and Door panel itself . Its so TEXTURED I seen it AT NIGHT WITH JUST A STREET LIGHT ON ! ! The front grill that was supposed to be repaired is still broken and not fixed !!!!!! The gaps in the panels lining up I could actually stick an ENTIRE FINGER through the hole!!!
I will be contacting someone Monday morning ! The overall care that was put into this work upsets me ! I really hope that we can get this addressed and corrected PLEASE .