Thank you. it looks great.
Y'all did great work, very promptly, as usual!
LOVE DOWNS!!! WILL NEVER GO ANYWHERE ELSE!!????
Excellent job on the repairs and the customer service (periodic imformatiom to the customer) couldn't been better. Thanks to all the employees.
Good work, but slow. Front desk seems to know little about simple status of vehicles; every question had to be deferred to Jody, meaning if he was busy it could take hours to get the simple status of repairs. Becky was very polite and pleasant, but to meet the standards of the industry, she should be better integrated into the operations to be able to take work load off Jody and increase customer satisfaction.
Very friendly staff and timely repair. Definitely recommend!
The car looks perfect!
Service and work done to my vehicle were great as always.
Thank you for providing such great service and quality work
Thanks for completing the work on the elantra in less time than projected and accomodating us. We really enjoyed working with you. I strong recommend your business as a place where one can be confident in quality work, being treated fairly, and prompt service.
Great job in a timely fashion.
Prompt, professional and excellent repair. Thanks.
When I first took the trailblazer in, I Told Jody, the estimator it was making a loud grinding sound when the breaks were applied and he said I shouldn’t be driving it. Well 5 days later my car is returned to me, making the same grinding sound if not louder. Call to ask about it and was told that it would have to be out sourced to do a diognostic on it- not sure why one wasn’t done when I clearly stated there was a problem in the begaining.
Excelllent communication, customer service, and higher quality work. I would definitely come back and recommend your business.
Car looks great! Thank you!
I am completely satisfied with the work done by Downs Collision Center, Inc. Scott was very helpful and kept me informed about the status of my repairs. Everyone at Downs was courteous and professional and I would gladly recommend them to others.
Thank you! Car looks great!
I liked the way you communicated and kept me informed. Thank you for the
the personal phone calls and completing the work so quickly .
Very polite to speak with. Finished the repair in a professional and timely manner
You guys do superb work and were a joy to interface with. The foot work that your staff provided working with USAA Insurance and Enterprise Rental made the experience completely painless. Thanks for going the extra mile. /George VanDyke