Excellent workmanship, outstanding personal service.
Wonderful service, a 10 in every way
I think the office/reception should make the person in front of them a priority. At both drop off and pick up she made me wait to take a phone call instead of putting that person on hold. Otherwise, great service.
The work on the car is exceptional. It's better than new
The texting updated and people on the front desk were very
Understanding and friendly.
Fabulous service!!!! Thank you very much.
Apriciated the frequent updates!
Very nice, professional and knowledgeable. They always kept me up to date on the progress of my vehicle. They did a very nice job on my car. It looks brand new. This was the first time I've gotten into an accident. It is never fun, but F Lofrano & Sons made the process as best as it can be under the circumstances. Hopefully, I never have to go through something like this again but I will know where to turn to. I will definitely recommend F. Lofrano & Sons to others as well.
Don't need daily updates.
Great experience all around. Thank you.
F Lofrano & Sons did a great job, excellent service, communication and my car looks as good as new!
What a fantastic experience! Kept me informed every step of the way. Couldn't be better!
Handled work very quickly, fantastic work, very professional, and very friendly staff.
While I am happy with the repair so far , it is still not completely finished. I have already paid for it and have heard nothing about the roll pan that was to be ordered last month and installed. Mean while I have no place to mount my license plate. Greg Kohs was my agent and I feel like he has no intention of completing the repair due to a misunderstanding regarding my rental car. I have paid in full for a repair that is not complete. Customer service has gone away the day I paid. Not good, and I have choice but to find the proper channels to get what I paid for. I have paid full coverage insurance the day I bought that truck and I expect it to work. Not happy,
Great company and the service is as good as repair work.....extremely important!
Vehicle Make : Mini Cooper
Great service and quality- thank you!
Great repair job and very kind and professional service of Julie and Teresa. Thank you all, it has been a pleasure working with you!
We're very happy with the repair work - it looks beautiful! We also appreciate Greg and Theresa. They both made the whole experience pleasant. Thank you!!
Vehicle Make : Volkswagen
Excellent work and service. As hassle free as possible. Thanks everyone!
The staff was excellent in every step of the repair. They made me feel like a VIP.
Excellent service. Staff friendly, efficient andknowledgeable. Made a potentially stressful situation very very easy. Recommend them anytime. thank you to the staff at the shop who assisted me
Left the inside of my truck very dusty. They said they had cleaned it.
Fantastic service and excellent work. Would recommend to others.
Another fine job you did for me.
I was kept informed as the Job progressed. All work was completed in an outstanding manner.
I was very pleased