I am satisfied the paint matches in the sun.
I experienced total satisfaction with a team
Of customer friendly people.
Make sure your that the vehicle is cleaned on the outside before the customer picks up their vehicle.
They made it look brand new in a hurry and even buffed out my bumper from a prior scratch in about 15 minutes. Excellent service. I'm utterly impressed with how easy they made my repair. Thank you
Excellent team that was professional and knowledgeable about the process and expectations that have in repairing and servicing all customers
The staff and representatives were all very friendly, honest, and kept me informed throughout the entire process. Customer service was top notch! Really outstanding.
Attendees were very professional and went above and beyond
Everyone was nice and my vehicle was repaired quicker than expected. Thank you!
Thanks for applying the clay bar and waxing the car. The repair looks great, thanks!
Everyone was friendly and professional. I truly appreciated the updates throughout the process. Thank you!!
I am a repeat customer. I had a car repaired about many years ago and was completely satisfied at the time. This current repair was simpler but I am also very well satisfied. The customer service was great and efforts were made to get my car finished quickly as it was a minimally complicated repair job.
My experience with associate was great and I would refer to others thank you!
Good communication and professionalism throughout the process. The only thing I didn't like was the length of time I had to wait from setting the appointment to the actual appointment (**** month). Everything else was wonderful!
Jamel was outstanding from beginning to end. He followed through as he stated and was very friendly and courteous. Thank you Caliber Collision for having such a amazing employee!
PS. Thanks for getting my vehicle fixed in a timely manner too!
I really appreciated the updates it was nice to know the status of what was going on with my car.
Professional and courteous is Jamel. I did appreciate , that he kept me updated.
Jamel was great about keeping me informed on my repairs. I appreciated all of the updates and constant communication. My car looks great and I appreciate the work and pride that your employees put into what they do. I will definitely recommend your business to my family and friends.
Thank you all very much!
Mark is a great service advisor and handled my claim superbly.
I have never used Caliber prior to this however, I was very impressed with both the excellent customer service and the quality workmanship. No one likes being run into on the road and having to give up their car for repairs but Caliber got my car back to me quickly and in excellent condition.
Execellent job on the bumper and door ding removal. Defiantly exceeded my expectations and would recommend to anyone
I have had a good experience, and the customer service was excellent. It was a quick and quality repair. I highly recommend Caliber Collision. Jamel was great at keeping us updated. He and Javier were both highly professional and friendly.
Vehicle Make : Volkswagen
Jamel was awesome amd profesionally polite and helpful
I could not be more pleased with the work done on my 2006 Toyota Avalon. No adequate words to thank everyone for a job well done.
Your employee JAMEL IS super PROFESSIONAL. kind and very knowledgeable of the service needed, I was text and called on daily updates of the completion that day.
Can't get better than that.
And your smiling beautiful person in front named Bianca. Which is perfect for your company fast and natural person helpful and explained paper work in detail so customers understand.
Thank you for a perfect experience.
Perfecto! No issues with anything, great service. Thank you.
Very nice staff, they seemed to actually care. Walked me over to enterprise for a rental. I know they have a Geico staff member inside caliber which made it way easier. Truck looks brand new again
Vehicle Make : Volkswagen
Took a long time. I paid extra insurance out of pocket. Not a lot of work to do. But it looks fine
This was the best and smoothest transition I've went through when it came to repairing my car. Everyone was very professional, helpful, upfront, and honest. I absolutely loved Julio and I will definitely use you all again and recommend you to all of my friends! Thank you so much for making a stressful situation not so stressful!
Super fast and great quality
Polite, efficient, communicative -- thanks!
The guys at the Pflugerville store were absolute professionals. They matched the paint perfectly for a paint that has a special additive. I'm more than thrilled with the workman and experience. Tyrell and Julio did an exceptional job on keeping me up to date with everything. The text messages were really easy and kept me informed without wondering what stage they were in the process. I'm very grateful and feel that I'm the lucky one for taking my vehicle to Caliber Collision. Defiantly my go to shop for any future needs. Thanks Brandon Barr, Tyrell and Julio. The entire paint team and down to the shop driver for taking me home and bringing me back. Even the receptionist was nice!
Great customer service! I received daily updates from Jamel and would definitely recommend this place to others. Thank you for the great work!
Thank you for repairing my car in a timely matter. You kept me updated when you needed more parts during the repair. JAMAL does an amazing job, easy to work with. Thank you.
The staff was no nice and we received updates throughout the entire process. Everyone was so friendly at the beginning of the intake process and also at the end when we went to pick up our car. I would encourage anyone to go to caliber collision we are so happy.
Didn't use OME parts, acknowledged the job was bad only after I expressed concern, if hadn't noticed would not have addressed
The process was quick, the staff were all friendly, I was kept updated on the progress regularly by text and phone calls and the workmanship was done well.
This has been by far my best experience with an auto body shop
Julio provided excellent service. He was personable and transparent through the entire process. When I do business with Caliber Collision again on the future it would be only and I mean because of his superior skill set to provide me with a great experience. Everyone is else was great especially the receptionist but Julio made it what it was. Thank you
I appreciate the constant communication that kept me informed about the repair timeline of my car.
Just one comment. I asked for the windscreen washer ti be looked at because it wasn't working. You didn't do that. Angela N
The people there are awesome. Already recommended Caliber to several people
My wife picked up the car, and I noticed as it was sitting in my driveway, that the hood that was replaced, was not aligned properly. We will call and schedule to return the vehicle to have the hood adjusted.
Repairs were poorly done quality checks to make sure that their work was done to the highest standards that they advertise were not met at any standard
I love your repair shop. Excellent customer service all around. I will recommend come back! Thanks!!
You guys did a great job. My truck looks like it did the day I purchased it. I could not be more pleased with the work you did to it. It was also done within a timely manner. Thank You.
Vehicle Make : Volkswagen
Had to order the door part twice - took 3 weeks for the repair.
I was well pleased with the work that I received
Keep the good work at the lowest prices
It took a little long to get my car in to get fixed but was really happy with how it came out
Julio, was my service agent. He kept me informed of all time factors and information. Very satisfied with the overall service.
Thanks for the very regular updates and excellent service! This was a stressless process because of your team.
Caliber Collision did a great job! They always kept me updated and did things in a timely manner! Great first experience.
Everyone was very professional and Julio was great at keeping me updated on the progress of my repairs. I would definitely recommend this location to anyone needing any car repairs!
Caliber collision exceeded my expectations. Everyone was very friendly and helpful. They kept me updated on the status of my repair every step of the way. If I ever needed my vehicle repaired again, they would be the first place I went to.
The date of delivery was changed and there was over spray left on my windshield
Couldn't even tell if there were ever any damage, excellent job well done, I'm very impressed,the employees were very helpful and polite,made me feel right at home. I will recommend you all to anyone who needs vehicles repaired. Thanks again for a job well done.
You made it an easy experience.
I really appreciated Jamel's thorough follow up regarding the status of my car.
Thank you to your whole team!
Caliber Collision always performs more than what is expected. I want to thank my service provider, Jamel for always maintaining contact and informing me of my vehicle's progress. It's nice to know there are people out there that want to take great care of my vehicle.
very nice & friendly staff!
Smooth process from dropping off vehicle to driving off lot after repair was completed. And thank you for cleaning both interior and exterior!! Huge help especially after traveling during the holidays. Cheers!
Jamail was awesome and professional. Thank you!
Good costumer service very professional.
Awesome! All of staffs are wonderful.
I was informed several times on the progress of the repairs and was given a target date for completion, which they met. It looked great and I was completely satisfied.
Great service. Timely updates. Car looks amazing.
These guys are cool...real cool...Thank you and keep up the good work!! Job well done!
Everyone was very professional and helpful. The work done was very good.
Everyone was very nice and the repair was quick. I had a great experience thx.
Your team worked together and met the promised deadline. Never heard of a repair shop keeping their commitment. Tyrell was a fantastic Customer relations professional...courteous--friendly---helpful----kind. He is a valuable asset for Caliber. I do Thank you all and hope you have a blessed and Merry Christmas. Sincerely, Donna M
Communication was fantastic
Everyone was terrific and I love the communication as to keeping me up to date with the repair process. I would definitely recommend.
Robert was great love his attitude very pleasant answered all of my question
Fidel was professional and updated us constantly on status and next process.
Quality work and quick turn around.
I enjoyed every step of my experience! The people were kind and informative, the teams kept me up to date and expertly answered any questions or concerns I had, and best of all my car is looking as good as it did when I first took it off the lot a year ago. Thank you!
First appointment was to look at the vehicle and order parts. 2 weeks later we were told to drop the vehicle off and more parts had to be ordered not sure why the car wasn't completely evaluated during the first visit
Excellent customer service and experience for me being my first time using caliber and collusion
good customer seems to be your goal. Everyone was very friendly . It was very convenient with the rental car location right next door. Let's hope the actual repair holds up . It was dark sky and cloudy when I picked up my vehicle . Hard to see color / paint .
Robert had the best follow up and was always proactive in his communication and updates. I never had to call him. He was always letting me know what was going on and his time estimates were spot on. Great experience.
Everyone was so nice and helpful!
It was nice that they always text me and called me letting me know what was going on with the repairs. Everyone was nice but I spoke with. They took really good care of me thank you .
Fantastic job! Will let friends know to go there!
Everyone was extremely nice and helpful
Great job , very professional . Thank you !!!
Very nice and friendly people to work with,
and they kept me updated all the time. I
would use them again. The body work on
honda was extremely well done. Thanks
I liked that I could expect a call from Robert every Tuesday and Wednesday on the status of my car, even if I didn't answer when I got off work I could listen to the voicemail and keep up.
They did a great job on the repair and Robert kept me informed of the progress every step of the way. I hope that I will never your services again but if I do I will not hesitate to use you guys.
I'm very impressed with the repair and paint. Y'all did an awesome job. Now I'm gonna have to find someplace to paint the rest of the truck, just so it matches the repairs. lol thank you
Damage to rear panel was repaired, but damage to taillight was not. Geico rep said a replacement part would be ordered and installed, but that final part has not yet occurred. (At which point, my answer will change.)
WhenI picked up the car, I didn't really get to inspect the work. Got the car home and the chrome onthe bumper still has scratches and there are areas where tge paint is chipped off. Honestly, not a very good job. My husband called and left a message with customer service. We will be calling again tomorrow.
I was really happy that I was updated every day about what was going on with my car and that it looks better than before!
Thank you for your friends and efficient service.
They were the best. Took real good care of my car and kept me in the loop with everything they were doing. Will go back to them any time.
Jamil was very professional and remiained in contact with me throughout the process.I appreciated most of all.. THANK YOU
Great from the get go. Getting a car repaired after an accident is a hassle but you guys made it simple and easy. I was able to drop my car off and pick up a rental without a hassle. I didn't have to wait for anyone. It was truely a great experience. Thank you!
Truck repair done quickly and looks great!
Extremely satisfied with the job finished 2 days before that the job has been suppoustely has,to be done super friendly an kind staff accuerate and clearly paper work also,very profesional on the updated notificatipns calls emails messsges WOOOWW this attention went over on my expectations thanks guys thnksks geico thanks calliber collision from **** to 10 ill give you ****,000,000 stars thmks again
Everyone was very helpful and friendly!
Excellent staff and service. Clean and beautifully maintained service center. This is as good of an experience as you can have when dealing with something as stressful as car repair.
Excellent!! Friendly staff! Very professional and courteous!! Excellent repairs and paint job!! Would recommend to everyone!! ????????????
Service was great. Love the coordination with GEICO and Enterprise. Text updates on progress were a nice surprise and I also got frequent check in phone calls from Jamel (sp?). Hope I don't have another accident and need y'all, but if I do I'll certainly be happy to use you again.
Rep, kept me abreast on everything going on and he promised me my car back on Monday and he delivered it by the end of the day on Monday
The service I received was beyond exceptional. Everyone was very professional and thoroughly explained everything to me and answered all of my questions. My car was repaired very quickly and the quality of the work was great. I could not have asked for a better experience! I will definitely recommend this Caliber Collision location to others in need of repairs.