It was an extremely easy process! Efficient, and a pleasure working with true professionals!
Car looks great. Very clean.
Really friendly customer service, every day let me know how things done, is great.
George Gardner demonstrated excellent communication during the car repair process. The car was delivered before the anticipated repair date.
Looks good I am very pleased
Delivery of the job was delayed twice, once because the "technician went home". One of the reasons I went with Caliber is because of how long it would take to complete the job. 2 days became 3, then 4. I had to alter my plans at the last minute in order to get the part back from you.
I also found 2 flaws in the paint where something gritty is embedded. I didn't notice them until I got home. They are minor, but they're there. On a scale of 1 - 10, I'd give you guys a 5
The best service I have ever had.thank you Jason Fisher! !!!!!!
I am very impressed with professional conduct, efficiency and first-class service at Caliber Collision.
My experience has been with Caliber has been great! The customer service that I received throughout my time with Caliber was top notch. George kept me informed the whole time & went out of his way to find a used headlight that would match the new one. I will definitely recommend Caliber. The repairs made it look like nothing had happened. The van was detailed to look brand new. Thank you so much for everything!
Great work looks great and quick turnaround
Excellent service above and beyond expectations.
Even buffed my headlights.
Jason was amazing. The attention to detail was second to none. Hopefully we don't have issues with our vehicle, but if we do, Caliber will again be our first choice.
The appt was easily set; I was kept apprised of progress and also George would call and give details of specific circumstances; Cathy made arrangements for a rental for me and she explained paperwork she gave me. George wasn't satisfied with the outcome of the paint so he had it redone which I appreciate. I would recommend Caliber to anyone.
Jayson provided excellent customer service. He called me several times to provide me with completion updates.
Jason and the entire staff were awesome especially Jason he went out of his way to keep me informed on my vehicle
Excellent job done and excellent customer service. Everyone went above and beyond and it is very much appreciated. I would definitely recommend this company.
Very polite and friendly and kept me updated.
Great service from dropping off my truck to picking it up.jason was on top of it all the whole time.
They were great at communicating and returned my car in a timely manner
George and the staff were the nicest bunch of people. He kept us informed on our vehicle until the day of pick up. Excellent customer service! Job well done! Will recommend this company to anyone looking for a great body shop . Thanks!
Vehicle Make : Volkswagen
Everything was perfect. Smooth and easy from beginning to finish. There is nothing that could have been improved. I honestly can't say enough good things about the entire experience.
this is by far the best experience I have ever had at a body shop. the detail they did after fixing it was amazing
Great service and I really appreciated that you kept me well informed
Professional Polite Fast and Perfect repair
Kept us updated through phone calls and email. Professional and courteous.
They did an amazing job with my car. Love the communication.
Extended completion date was my only minor issue.
They were great and very professional the whole time. Thanks.
George was courteous and thorough, The services provided were awesome and the repair fast and definitely to my satisfaction. It was a totally painless transaction thank you ALL.
Quick; pleasant people, good repair!
Jason provided courteous, informed and professional customer service. He kept us advised throughout the process and delivered ahead of schedule. The vehicle looks as good as the day of purchase. Thank you. Reliford
Great job, kept me informed and made sure it was done right.
Vehicle Make : Volkswagen
George was very thorough and friendly. He is a great
asset to your company. The front desk ladies were very
organized and efficient.
They were awesome to work with. Great updates and very timely
Great job in a timely fashion, and we were treated very professionally. Thank job, car looks great. Jeanne Asmussen
They did an awesome job and it only took a few days nice a good job
Jason was awesome to work with. Thank you for the timely manner of getting our vehicle fixed.
My car is black. When I picked it up it was dusty with rain drop marks. I would have expected it to be detailed today before I picked it up. Disappointed.
I appreciated the communication regarding the progress of repair.
Very efficient and 'painless' process. Thanks.
There was good communication & honesty about things that went good & bad
George was awesome! Explained everything thoroughly!
Jason was professional, thorough & pleasant. Thank you for the great & prompt service.
Jason really was professional and very clear and when the time frame on parts were going to arrive and calling with the details thank you very much Jason
The communication was great. I recieved a phone call and text message everyday about the step my vehicle was in. But the best was that they also detailed the inside of my car. It was a total surprise and my vehicle was dirty in the back from my dog. You guys are the best, like I recieved a new car inside. Thank you George!
My car was fixed in a timely fashion I was kept well informed all through the process my was delivered cleaner than when I brought it in
I'm very satisfied. You guys are very friendly to the customer. I'm glad my insurance chose this company.
My body repairs look great and the inside of my car was also cleaned up very well.
Thanks Caliber Collision.
Customer service was great. Very please with the work. Also keep us informed on the status of our car. The car was in & out in one. We would highly recommend the Caliber Collection in Surprise.
Very professional team. During the process of getting our vehicle repaired we witnessed what quality customer service is all about. The finish product was amazing. Our vehicle looks brand new!
Vehicle Make : Volkswagen
I'm so overwhelm from day one, everybody did their part & that is a team, keep up the good work Caliber collision. Definitely recommended to all. Thank you guys...
Fast, courteous and excellent workmanship!Jason kept me well informed such that I never had the need to call to find out the status of my car. Your company has set a standard for others to follow.
Great service Jason kept me well informed
100% satisfied - I was assigned to George and he was amazing. The day I dropped off my honda he walked me through the entire process. He explained in full detail the process that was going to take place to get my car back to me looking new. The number one thing that George did that was small but went a long way was called me every day with a status update and a detail description of what was completed and what was going to happen next.
Thank you George for that amazing first time experience at Caliber Collision.