It was a pleasure dealing with you.
It took longer than expected but mostly satisfied. The work done on it was very good.
We are very happy with the work done on our car. We had a very pleasant experience from the moment we walked in the door. We really appreciated the updates on our car and were extremely happy on how friendly and professional Custom Craft employees were with us when we called with questions. We definitely will recommend Custom Craft to our friends and family.
Excellent service. Thank you.
Awesome customer service Thank you Custom Craft
Very professional, all aspects of the repair were explained, I was given a ride to the shop and the owner & son had great customer service.
Absolutely great customer service, Jaime and Daniel were excellent in providing the best service I could receive. Loved the texts in regards to the process of my vehicle and left as one content customer. Thank you.
Very good work and high quality ! ????
Customer service was excellent.
I received an estimate upon my first contact with Custom they immediately made assessment and arranged an appointment for repairs. They then provided a target date and time of repair completion. My car was repaired as scheduled.
My car looks perfect!
Very good and responsible servicw.
Very accommodating and excellent service
First I must say that I have never been through this process as this was my first car accident. The team at Custom Craft was more than willing to walk me through everything step by step in such a gentle manner. I honestly wasn't as nice as I could've been and they were still professional, compassionate, and honest with me!! My car looks better than before!! I will gladly recommend Custom Craft to everyone!! Such a trustworthy team!! Thank you so much for taking excellent care of me and my car "Mocha" ???? #SuperSatisfiedCustomer
Great work and excellent customer service.
Thank you for cleaning my car.
They did an excellent job. Jamie was very professional. I would recommend them to anyone who needs work on their vehicle.
your service fast and efficient thank you????
I am more than satisfied with the service I received. In as much as I have driven the car about 20 miles I cannot be 100% certain that "all is ok" but so far all is good. Thank you do much!
Excellent customer service; when the car was finished (which it was before it was scheduled to be done) it looked like it was brand new. Excellent work!
I was very pleased with the work done and everyone I came in contact with. My car looks good and cleaner then it was before I brought it in for repair. I was very happy with the repair.
Thank you for your caring.
The car looks beautiful!!! Better than when I picked it up New from the dealer!!!!
I didn't have a clue where to go to get quality auto body work done. Farmers insurance suggested Custom Auto Craft so we took a leap of faith. So glad we did!! Our Cadillac looks like new again after being side swiped
They provided an accurate quote, time schedule for repair and frequent updates on progress. They were also very pleasant to deal with. Almost feels like the repair was done by a personal friend. I'd definitely takeep my cars there in the future if I need repair.
Quede muy satisfecho con el trabajo pero sobretodo con el servicio y el trato a los clientes y claro que los he recomendado ,gracias y Feliz Ao nuevo
I LIKE THE FACT THAT I RECEIVED UPDATES BY EMAIL.
I appreciated the very polite and accommodating gentlemen, Jaime and Lupe. Thank you for going over and above your responsibilities in order to retrieve the stuff I had left in the rental car.
Thank you for making this part of the accident pleasant.
Courtesy, professionalism. I really liked the email communication updates!
What an experience i will highly recomend this shop hands down costumer service they privide are the best!!!
car looks great!. Thank you. I like the fact that you give updates, very helpful.
Great job guys, Kudos to you all, thanks a million
Very nice people who are willing to work with you and get things done right away ... next time i need work done im definitely stopping at custom craft auto body
Very polite and even cleaned my car inside and out!
Guys at Custom Crafts did a great job. It was a speedy repair and the staff were very friendly. I highly recommend them.
Best service ever, and I have had many experiences with auto body repair projects. Thank you
Wonderful dealing with Lupe - very professional.
Also, we appreciated the e-mail updates and the
condition of our car at pick up.
I was highlt satisified with the outcome. Very great customer service. I was greated and acknowledge upon my arrival. I was updated on status of my car during repair. I give this place 100%. Thank you all for repairing my car. I left with a smile. Great job. I will highly recommend Custom Craft Auto Body
My overall impression of my experience with Custom Craft is "top notch". I appreciate the way I was kept informed of the progress or lack of progress in the repair process as it was most professional. I would recommend Custom Craft to anyone needing this type of service.
Excellent job on the repairs! Also appreciate the cleaning detail!
Vehicle Make : Volkswagen
I was glad that I received a text on the progress of my car repairs. That saves me time having to call for the status. When I picked up my car I was so surprised how it looked brand new to me.
Thank you very much for you hard work you put into my car to get it ready for me
You guys did a great job thank you for you service
How long was my car there plz the date
Great service! Not only did they do a good job on the work, but I also received my car looking brand new. The Custom Craft Auto Body team did an awesome job and I will recommend them to anyone who may need their services. Thank you!!! :)
Lupe was easy to work with and answered all my questions. The work was done in the allotted timeframe and it looks wonderful. I will definitely recommend Custom Craft Auto Body To my friends and family.
Vehicle Make : Volkswagen
Excellent customer service!
Vehicle Make : Volkswagen
My car looks brand new
Lupe was the most realist person I've talked to in awhile.
Everything works the same way as it was before
And you guys even cleaned and put air freshners in my car.
I appreciate everything custom craft to offer.
It was perfect
Thank you again.
THE CREW DID AN EXCELLENT JOB ON MY TRUCK. I WILL ALWAYS REFER PEOPLE TO YOU, AND TRY TO LET FARMERS INS. KNOW WHAT A GREAT JOB YOU DID.
I was very please with the service and dedication of your staff . The friend and contact Lupe Santana was particularly helpful . He made sure that the car was taking care of professionally and efficiently and that my needs were met. He helped me with the rental car process and I was grateful for his input in how the process was going to work . I will highly recommend custom craft to my friends and colleagues . Thank you
Thank you sooooo much you guys are the best and you guys a fantastic job with my car repair and I will make sure to recommend you guys to my family and friends for any repair once again thank you so much with ur windfall costomer services and great job
I am extremely happy with the repairs, you would never know there was ever any damage! Custom Craft always does a great job and the service is fantastic.
They are professionals. And they do a really good job.
Vehicle Make : Mitsubishi
Great job will tell my friends and if I need any more body or paint work done you will be my guy thanks for prompt great work !
The service was exceptional. They were quick and efficient.
Juan was very helpful and nice. There are not too many places anymore that give great customer service. Custom Craft did an excellent job. I am completely satisfied.
Timely; nice job; great to have a clean car.
Got my truck back earlier than expected. I was happy with the result.
Lupe made this process of repairing my car as stress less as possible. He and whoever else worked on the car did a great job.
Very good job on delivering the car on time and excellent customer service. I would recommend this place to family and friends for an excellent job on fixing my car.!
Thank you very much, my car looks great. Im very happy with the work done to it. thanks again.
nice job , would certainly recommend you if I were asked, tnx again Mrs. R
Thanks, my wife is happy with the cleanliness of our car inside and out. We'll return if when we need auto body expertise.
Excellent job well done.. Very happy with the quality work done.
Thank you for the quick turn around on my repairs and great customer service.
I was very pleased with my repair and the costumer service I received at the Custom Craft office. Thank you all for the great job on my Toyota. I will highly recommend you to friends and family.
My car is having electrical problems and won't start.
Vehicle Make : Mitsubishi
You guys were awesome. Did an amazing job and even cleaned the inside of my car. Thank you all so much!!!
The work custom craft did on my truck was excellent. They marched the paint perfectly and was able to keep the costs down by finding some used doors. You cannot even tell the were not the original truck doors.
The job was done very quickly, communication was great, and the repair looks as if nothing had ever happened. Very pleased overall.
Great customer communication and the service was quick. Thanks again
Great customer service and great work. Staff very professional and gave me good options for repairs. I will recommend Custom Craft Auto Body to my family and friends. My car is beautiful !
Liked getting text updates. Can't tell the car was damaged.
The professionalism and personal attention were admirable! Always keeping me informed of progress and understanding that my time was just as valuable as theirs. A-**** in my book! I would recommend you to anyone and everyone!
The work was better than what was expected and it turned out to be a good experience.
I am happy to say that If I never need auto body repair, I will come to this establishment! I am SO VERY satisfied with the timeliness and quality of repair! Also, I really appreciated the communication via text messaging. It was such a HUGE difference from the last time I had an insurance claim and used a different auto body shop. Will let all my friends and family know that Custom Craft Auto Body is the place to go. Thank you.
Very Friendly and professional , liked the updates
Super contenta y satisfecha con su travajo lo hicieron muy bien y definitivamente recomendare su negocio a familiares y amigos.muchas gracias por wl buen travajo:)