They did a good job keeping me up to date with my progress
Excellent customer service from the moment we called our claim in to this moment of inquiry on how our experience was. After an accident, everyone is thankful to be able to say they are physically ok but then the inconvenience comes in when the vehicle you rely on needs to be repaired. Porter along with Geico made this inconvience not so bad. Thank you for the excellent customer care.
The entire process was well structured from my arrival, to the review of damage, to car drop off to final pick up. Communication and personnel were extremely effective and professional.
Thank you all
I appreciate the kindness and professionalism everyone showed me
Everyone was very easy to work with and very friendly. Thanks so much.
I was kept informed and everyone went out of their way to give me excellent customer service.
Staff was kind and professional.
I appreciate the quality work in a timely manner.
The AEB sensor is not working properly and the windshield washer fluid container is leaking.
All good, appreciated the communications!
Thank you so much! It’s as good as new!
They were absolutely amazing! I would highly recommend them.
Team was professional, explained everything clearly, and kept me updated. Work appears to be well done. Thanks!
From the time I walked in the door all the way to the Jeep being completed, the staff was friendly, helpful and professional. Thank you for making a stressful situation pleasant. I would recommend recommend Porter Collision.
Everything was handled very professionally and the employees very friendly.
I enjoyed my experience. However, I was contacted I. The morning to pick up my car by 5 pm. I teach & cannot just leave my job on a whim and I don’t get off til 4:15. So if I didn’t already take off the day for another appointment I would have probably had to pick up my car the next day. People should be given more notice. Maybe the day before that the cat will be ready the next day. I was given updates but when it was time to pick up it was rather sudden. Other than that I loved my experience. Thank you.
Driver door wouldn’t lock at all and there was a bubble in the paint
They did a great job. The car looks new.
Better than I expected. I thank them for
attention to detail.