Mark handled everything very well for me. Thanks Mark!
Dash light says passenger air bag inop
Process was very straightforward, easy to work with employees, fast turnaround and very happy with repairs done.
All of the employees I had contact with were helpful, friendly, and professional. Treat them fairly as employees of this caliber are hard to find and hold onto.
Didn't appreciate that money was missing from an ash tray in my car. Not cool
Great staff, excellent customer service, repairs completed in a very timely manner and very satisfied with the work. Office staff very friendly and professional, I will come again if needed and recommend your shop to friends and family....Thank you.
4th car I have taken to 1st Certified and I am 100% satisfied with all of my experiences and all of my repairs. Hopefully I won’t have the need to have another car repaired but if I do, 1st Certified is on speed dial!
The work was done as promised and quicker than expected. I was greeted as soon as I walk through the door and immediately helped. I will return if I need car repairs in the future.
My car looks brand new. Thank you Mark for keeping me updated.
Customer service was great. Appreciated the follow up and quick response from Hai and front desk
Vehicle Make : Mercedes Benz
The staff was very professional and kept me informed about my vehicle. Representative called me the day after to make sure everything was ok
I couldn't have imagined a process and service as easy as this was. Complete transparency and updates. Very appreciative
Just keep up the good work. Job well done! I thank Hai and the team for washing my van.?
Great job on my gmc van
My experience was amazing they were incredibly fast and the work was wonderful it looks like nothing ever happened to my car. They kept me updated every step of the way.
We received outstanding, prompt and personalized service. Gary and the staff there could not have been nicer! The repairs were completed ahead of schedule. The communication was first rate with regular updates and professional, prompt follow-through. The work done on the car was excellent.
They helped make a bad situation (the car accident) a pleasant experience! We cannot thank them enough.
Absolutely the best! That’s why when my car got a dent I took it here as they had fixed our other vehicle after an accident. Everyone in the office is awesome! Kept me up to date on what was going on and even washed and vacuumed my car. Thanks so much!!
I got my car in two days and it looks amazing. I'm so glad I trusted to leave my car in there hands. It looks like it was never hit.
I appreciate that the staff kept me well informed regarding my vehicle the staff was pleasant and really wanting to do a through job .. this was my second experience with your company .. thank all those involved with the repairing of my vehicle I would definitely recommend your company to others
Mark was great and gave me updates on everything. Thank you again