We were more than satisfied not only about the great repair job that was done to our vehicle, but also by the great customer service we received from everyone at the shop, especially Jerry who was informative and helpful throughout the whole process.
Amazing job!! I loved it!!
Jerry **** our service representative explained all the details in our car repair beforehand & we were totally satisfied with the workmanship/results on my car! It’s as though I never had an accident! In just a few short days my car looks brand new! 1st Certified Collision Center is awesome! They took great care of us & my car! I would rate them a high #10 for superb work & taking such good care of us!
I thought your service was excellent. I always knew how the progress of the repair was going You were ahead of schedule. Would definitely recommend 1st Collision Center to anyone that needs their car repaired!!
First, every person I interacted with was courteous and helpful. In particular, a very nice woman helped with the return of my rental car. That may seem like a small thing, but it made my day a great deal easier and I appreciated it very much.
Second, the regular updates via text were awesome. It was really great to know where you were in the process.
Third, The work done appears to be excellent.
I hope I never need another collision shop, but if I do I know where I'm going: 1st Certified.
Great communication and workmanship
Everyone was very nice. Everything went smoothly except for Enterprise. It took them 45 minutes to pick me up and get me in a rental. However, my car was fixed in a day and a half. Looks great! The car wash was a plus. Had a great experience. Great job 1st Certified Collision Center.
Excellent service. Very satisfied.
Great job, car was finished faster than expected. Mark kept me updated throughout the process!!
Friendly and knowledgeable employees! Fast and competent service! Really liked how I received texts with updates on progress. Received car back and it was extremely clean and the work was well done! Thank you!!
Took great care of my car and in a timely, professional manner. Thank you!
They were very professional and quick with service.
I came back because my first experience with John. This time I had Hai, and it was quick and easy, and my car was ready to pick up two days early.
You guys where really helpful and nice from the start to end . You guys keep my updated well my car was with you guys and very satisfied with the work you guys are really professional but also my you feel welcome and comfortable
I was EXTREMELY impressed with the ease of the whole repair process from the initial repair estimate to picking up my car SOONER than initially anticipated. The staff is friendly and professional. I recommend 1st Certified Collision-Highland to everyone.
They were very timely and kept me updated on my car.
I am really satisfied, Jerry was really helpful and answer all my questions.