From quality of service to speed of service to quality of work and ease of communication, I cannot imagine any way I could have had a better customer experience than I did with Don's.
Great work you guys, and thank you!
Marc was amazing to work with. He had great communication. The actual work that was done was perfect.
From start to finish, customer service and body work was way above excellent. I cannot recommend a better body shop. Thanks!
I love the job they do at Dons body shop of San mateo
Thank you for a job well done!
I'm very satisfied and happy with your job very friendly and I could trust my car in your shop 100 per cent
WellDone! Many thanks for your help.
Great job on the repair! Very impressed. Also appreciated the excellent customer service. I definitely recommend Don's of San Mateo.
Car looks like it did when we bought it once again
It is nice to work with professionals who can explain things and are trustworthy. Thanks
Brian and Mark were great. They were professional and communication was great. My car looks good as new and finished ahead of time!
Your team did an amazing job across the board - from the work done to communication and ease of billing. So impressed and we now know where to call if we need any additional work done. Thank you so much for getting our truck fixed before the holiday weekend - we look forward to driving in lots of snow! Gratefully, The O'Brien Family
Don's is *terrific*! The BEST!
*15* Stars on a scale of 0 to 10!
Don's is *forever* my Go-To place
Thanks for the fast, quality work and the friendly service!
Regards ..... Robert
Professional and courteous, as always. Thanks for the great work!
Brian and Marc showed the utmost professionalism all while making sure I understand everything that was happening.
When I picked up my car and returned it my garage, I noticed spots all over the car which I thought was either white overspray or polish that the rotation of the electric buffer spread out.
Called Don's, spoke with Mark, described what I was seeing. Without hesitation Mark tolb me to bring the car in which I did. After his inspection, Mark gave me his conclusion: Bee poop and bee pollen. Sounded implausible until he showed showed me his own vehicle which exhibited the same tan spots.
Mark immediately proceeded to have my car re-washed on the spot at his shop; no fuss, no pushback, no charge. Now that's the top-tier of customer service!
After hearing the cause, I told Mark that I was willing to pay for the rewash. He wouldn't accept my offer.
Mark did an amazingly unidentifiable repair to a dent my vehicle sustained in a ridge of body metal surrouning the gas filling nozzle.
Bottom line? Mark is the body repair I have searched for since I owned my first vehicle. Don't even shop. Go to Don's in San Mateo!
R. A. E.
Quick, friendly and professional service.